Costa

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 179

Starbucks Claimed Company

EMPLOYEE PARTICIPANTS: 2390

TOTAL RATINGS: 25727

Costa vs Starbucks

Compare Costa versus Starbucks for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 13 employees and customers of Costa and 2390 employees and customers of Starbucks.

Costa

Costa's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Costa.

Starbucks

Starbucks's brand is ranked #33 in the list of Global Top 100 Brands, as rated by customers of Starbucks. Their current market cap is $128.77B.

4.4/5

Product Quality

4.1/5

4.2/5

Pricing

3.6/5

4.5/5

Customer Service

4.1/5

NPS Score

65%	Promoters
10%	Passive
25%	Detractors

Net Promoter Score
Winner by 10

NPS Score

54%	Promoters
22%	Passive
24%	Detractors

See how Costa compares to its competitors

Working at Costa vs Working at Starbucks

75 / 100

CEO Rating
Winner by 9%

Howard Schultz

66 / 100

CEO Rating

Costa

Costa doesn't have enough ratings to calculate the Team Culture Ratings.

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Starbucks

Employees at Starbucks rate their CEO, Howard Schultz, 66/100. This score is 9% lower than the scores of Costa's CEO, Christopher Rogers. Employees in the Business Development and Engineering departments rate Howard Schultz the highest.

CEO Score 75

CEO Score

CEO Score 66

Overall Culture 60

Overall Culture

Overall Culture 72

-10

eNPS

Gender Score 33

Gender Score

Gender Score 77

Diversity Score 66

Diversity Score

Diversity Score 74

Perk And Benefits 78

Perk And Benefits

Perk And Benefits 79

Professional Dev. 45

Professional Dev.

Professional Dev. 64

Overall Culture at Costa vs Starbucks

/ 100

Costa

Employees at Costa rate their Overall Culture a 60/100.

/ 100

Starbucks

Employees at Starbucks rate their Overall Culture a /100, with Communications and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 12%

Costa
Starbucks72

Employee Net Promoter Score at Costa vs Starbucks

-10

eNPS

Costa

4 Promoters 40%

1 Passives 10%

5 Detractors 50%

eNPS

Starbucks

774 Promoters 40%

439 Passives 23%

701 Detractors 37%

Employee Net Promoter Score
Winner by %

Costa
Starbucks3

Gender Score at Costa vs Starbucks

/ 100

Costa

Employees at Costa rate their Gender Score a 33/100.

/ 100

Starbucks

Employees at Starbucks rate their Gender Score a /100, with Customer Success and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 44%

Costa
Starbucks77

Diversity Score at Costa vs Starbucks

/ 100

Costa

Employees at Costa rate their Diversity Score a 66/100.

/ 100

Starbucks

Employees at Starbucks rate their Diversity Score a /100, with Business Development and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

Costa
Starbucks74

Perk and Benefits Score at Costa vs Starbucks

/ 100

Costa

Employees at Costa rate their Perk and Benefits Score a 78/100.

/ 100

Starbucks

Employees at Starbucks rate their Perk and Benefits Score a /100, with Engineering and Legal as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

Costa
Starbucks79

Professional Development Score at Costa vs Starbucks

/ 100

Costa

Employees at Costa rate their Professional Development Score a 45/100.

/ 100

Starbucks

Employees at Starbucks rate their Professional Development Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 19%

Costa
Starbucks64

Leadership Culture Ratings vs Starbucks

Costa rates % lower than Starbucks on Leadership Culture Ratings vs Starbucks Ratings based on looking at 5681 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Is your company invested in your career growth?".

Costa
Starbucks68

Compensation Culture Ratings vs Starbucks

Costa

73 / 100

Compensation Culture Ratings vs Starbucks
Winner by 2%

Starbucks

71 / 100

Costa rates % higher than Starbucks on Compensation Culture Ratings vs Starbucks Ratings based on looking at 4023 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "How often do you get a raise?".

Costa
Starbucks71

Team Culture Ratings vs Starbucks

Costa rates % lower than Starbucks on Team Culture Ratings vs Starbucks Ratings based on looking at 3656 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Do you look forward to interacting with your coworkers?".

Costa
Starbucks76

Environment Culture Ratings vs Starbucks

Costa rates % lower than Starbucks on Environment Culture Ratings vs Starbucks Ratings based on looking at 3626 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What is most positive about the culture and environment at your company?".

Costa
Starbucks81

Sentiment Culture Ratings vs Starbucks

Costa

79 / 100

Sentiment Culture Ratings vs Starbucks
Winner by 6%

Starbucks

73 / 100

Costa rates % higher than Starbucks on Sentiment Culture Ratings vs Starbucks Ratings based on looking at 4478 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What's going wrong and how can it be improved?".

Costa
Starbucks73