Costa

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 179

Whitbread Claimed Company

EMPLOYEE PARTICIPANTS: 68

TOTAL RATINGS: 427

Costa vs Whitbread

Compare Costa versus Whitbread for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 13 employees and customers of Costa and 68 employees and customers of Whitbread.

Costa

Costa's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Costa.

Whitbread

Whitbread's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Whitbread.

4.4/5

Product Quality

3.8/5

4.2/5

Pricing

3.6/5

4.5/5

Customer Service

3.6/5

NPS Score

68%	Promoters
8%	Passive
24%	Detractors

Net Promoter Score
Winner by 16

NPS Score

56%	Promoters
16%	Passive
28%	Detractors

See how Costa compares to its competitors

See how Whitbread compares to its competitors

Working at Costa vs Working at Whitbread

75 / 100

Tied

Alison Brittain

75 / 100

Tied

Costa

Costa doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Whitbread

Employees at Whitbread rate their CEO, Alison Brittain, 75/100. This score is 0% lower than the scores of Costa's CEO, Christopher Rogers.

CEO Score 75

CEO Score

CEO Score 75

Overall Culture 60

Overall Culture

Overall Culture 77

-10

eNPS

Gender Score 33

Gender Score

Gender Score 94

Diversity Score 66

Diversity Score

Diversity Score N/A

Perk And Benefits 78

Perk And Benefits

Perk And Benefits 76

Professional Dev. 45

Professional Dev.

Professional Dev. N/A

Overall Culture at Costa vs Whitbread

/ 100

Costa

Employees at Costa rate their Overall Culture a 60/100.

/ 100

Whitbread

Employees at Whitbread rate their Overall Culture a /100, with Operations as the department that rate their experience the highest.

Overall Culture
Winner by 17%

Costa
Whitbread77

Employee Net Promoter Score at Costa vs Whitbread

-10

eNPS

Costa

4 Promoters 40%

1 Passives 10%

5 Detractors 50%

eNPS

Whitbread

19 Promoters 35%

17 Passives 32%

18 Detractors 33%

Employee Net Promoter Score
Winner by %

Costa
Whitbread2

Gender Score at Costa vs Whitbread

/ 100

Costa

Employees at Costa rate their Gender Score a 33/100.

/ 100

Whitbread

Employees at Whitbread rate their Gender Score a /100, with Operations as the department that rate their experience the highest.

Gender Score
Winner by 61%

Costa31
Whitbread

Diversity Score at Costa vs Whitbread

/ 100

Costa

Employees at Costa rate their Diversity Score a 66/100.

Diversity Score
Winner

/ 100

Whitbread

Whitbread doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Costa66

Perk and Benefits Score at Costa vs Whitbread

/ 100

Costa

Employees at Costa rate their Perk and Benefits Score a 78/100.

Perk and Benefits Score
Winner by 2%

/ 100

Whitbread

Employees at Whitbread rate their Perk and Benefits Score a /100.

Costa
Whitbread78

Professional Development Score at Costa vs Whitbread

/ 100

Costa

Employees at Costa rate their Professional Development Score a 45/100.

Professional Development Score
Winner

/ 100

Whitbread

Whitbread doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Costa40

Leadership Culture Ratings vs Whitbread

Costa rates % lower than Whitbread on Leadership Culture Ratings vs Whitbread Ratings based on looking at 142 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "Do you feel comfortable giving your boss negative feedback?".

Costa
Whitbread73

Compensation Culture Ratings vs Whitbread

Costa

73 / 100

Compensation Culture Ratings vs Whitbread
Winner by 5%

Whitbread

68 / 100

Costa rates % higher than Whitbread on Compensation Culture Ratings vs Whitbread Ratings based on looking at 85 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your Benefits?".

Costa
Whitbread68

Team Culture Ratings vs Whitbread

Costa rates % lower than Whitbread on Team Culture Ratings vs Whitbread Ratings based on looking at 68 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Do you look forward to interacting with your coworkers?".

Costa
Whitbread86

Environment Culture Ratings vs Whitbread

Costa rates % lower than Whitbread on Environment Culture Ratings vs Whitbread Ratings based on looking at 64 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What % of the time are you bored at work?".

Costa
Whitbread77

Sentiment Culture Ratings vs Whitbread

Tied

Costa tied with Whitbread on Sentiment Culture Ratings vs Whitbread Ratings based on looking at 114 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

Costa
Whitbread79