Zipcar – Using technology better. The last two times I have gone to pick up my car on the street and it has not been there. One time the rep did not have a clue where the car was. The other time the rep knew where it was but was I told ahead of time? NO. Have they not heard of GPS and updating the account?

Zipcar Angeforderte Firma

Zipcar, the world's leading car sharing network, has operations in urban areas and college campuses throughout Austria, Canada, France, Spain, Turkey, the United Kingdom and the United States. Zipcar offers more than 50 makes and models of self-service vehicles by the hour or day to residents and businesses looking for smart, simple and convenient solutions to their urban and campus transportation needs. Weiterlesen

MITARBEITER TEILNEHMER: 45

GESAMT BEWERTUNGEN: 446

Vorsitzender: Tracey Zhen

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Using technology better. The last two times I have gone to pick up my car on the street and it has not been there. One time the rep did not have a clue where the car was. The other time the rep knew where it was but was I told ahead of time? NO. Have they not heard of GPS and updating the account?

Other Employee Reviews for Zipcar

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

Managers have no power to determine raises, nor is there any type of formalized review system.

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

No direction at all! No growth.

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

I was able to learn about fleet operations while learning how Zipcar business works

What can this brand most improve?

Customer service is AWFUL and a complete runaround. Zipcar promised to pay for an alternate rental vehicle after I booked a cargo van for moving weekend, and I have been chasing them after since - they have been avoiding me and gaslighting me to avoid keeping their promise and I am SICK of it.

What can this brand most improve?

Customer Service. I called for help and was sent a bunch of articles I already read through. When I asked for my call to be escalated to a higher level of support, I was told I would receive an email with the pertinent information. It never came. So frustrating!

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Using technology better. The last two times I have gone to pick up my car on the street and it has not been there. One time the rep did not have a clue where the car was. The other time the rep knew where it was but was I told ahead of time? NO. Have they not heard of GPS and updating the account?

Other Employee Reviews for Zipcar

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