-19
eNPS Score
Q&A With Zipcar Employees
At Zipcar, we’ll push you out of your comfort zone to work on cross-functional teams to deliver on projects you’ve never even dreamed of. Our culture is filled with fun ways to refresh—after all, fueling the future of mobility takes energy. Zipcar employees are our engine of innovation. So we don’t hold back on perks. Some of the benefits you’ll enjoy: Subsidized health, vision, and dental insurance Matching 401K up to 6% Life insurance plus short- and long-term disability Tuition reimbursement and in-house career development Free Zipcar membership and partner discounts Generous time off (vacation and parental) Paid volunteer time off Commuter benefits (public transit and bike)
How employees describe working at Zipcar
Better pricing, customer service, car quality
Communication with workers when booking is reschedule
vetting employees before hiring them
Customer service agents are not the best
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What it's like to work at Zipcar
- Zipcar employees generally work 8.2 hrs a day
- Employees at Zipcar report the work pace is moderate
- 56% of Zipcar employees look forward to interacting with their team every day
- Zipcar employees most often take 15-20 paid vacation and sick days each year
- 60% of Zipcar employees report they are happy with their work life balance
- Zipcar employees never get valuable feedback on how to improve at work
- 50% of Zipcar employees call their work environment negative
Q&A With Zipcar Employees
IDX: 0 TOT: 27
What kinds of community outreach does Zipcar participate in?
Focus is on typical liberal causes that are meaningful to the city audience.
What is the PTO policy at Zipcar?
Still old-school accrual but you don't have to put in a ton of hours.
What makes you the most proud about working at Zipcar?
The brand has shine when moving to your next company, but it's pretty irrelevant now.
What is the best perk or benefit that Zipcar offers?
You won't be paid well but you get discount car rates.
What's the internship program like at Zipcar?
Not well developed and you won't do much in the way of actual work. Having the brand on the resume is good though.
What are the most important soft skills I need to be successful at Zipcar?
Since the company no longer is trying to be innovative and member-centric, just focus on business metrics the parent company and senior leadership wants. If you can't think like a business-woman, fake it and they won't know the difference.
What's the work from home policy like at Zipcar?
100% flexible
What's the vibe like in the IT dept at Zipcar? How many hours are you working?
The IT Dept is flexible and accommodating. Other employees are supportive and knowledgeable, and my path to my role was clear and simple. I learn something new every day. I work 40 hours a week, rotating on call with others.
How's the vacation policy at Zipcar?
In engineering, very flexible.
How does Zipcar make decisions around promotions?
Within the rank and file of engineering, it's based mainly on demonstrating skill and effectiveness reliably.
What does the leadership team at Zipcar need to get better at?
Top Employee Response
Grow a backbone, tell the parent company, or our friends out west, no once in a while.
Why do you feel undervalued and what would make you feel better about your compensation at Zipcar?
Top Employee Response
Managers have no power to determine raises, nor is there any type of formalized review system.
Curious about what work's like at Zipcar?
Anonymously Ask Zipcar Employees Any Question
Should I work at Zipcar?
35% of Zipcar employees would encourage their friends to become coworkers, whereas 11% are neutral and 54% would not recommend working at Zipcar to their friends.
| 35% | Promoters |
|---|---|
| 11% | Passive |
| 54% | Detractors |
