Zipcar Culture | Comparably
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Zipcar Claimed Company
Zipcar, the world's leading car sharing network, has operations in urban areas and college campuses throughout Austria, Canada, France, Spain, Turkey, the United Kingdom and the United States. Zipcar offers more than 50 makes and models of self-service vehicles by the hour or day to residents and businesses looking for smart, simple and convenient solutions to their urban and campus transportation needs. read more
EMPLOYEE
PARTICIPANTS
44
TOTAL
RATINGS
441

Zipcar Company Culture

Zipcar Culture

This score is derived from employee ratings & reviews
2.4/5
Zipcar's Overall Culture is rated D-

Top Rated Culture Dimensions

Zipcar CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Tracey Zhen Zipcar's CEO
Tracey Zhen
62 /100

Diversity at Zipcar

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Diverse employees at Zipcar have rated CEO Rating, Team, and Work Culture as the highest categories they have scored

Women at Zipcar

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at Zipcar have rated CEO Rating, Manager, and Leadership as the highest categories they have scored

Zipcar eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-19

Zipcar employees are -19% more likely to recommend Zipcar as a great place to work

35%Promoters
11%Passives
54%Detractors

Working at Zipcar

Working at Zipcar is rated below average by 44 employees, across various culture dimensions. Zipcar employees rate eNPS highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Zipcar’s culture in the Bottom 10% compared to similar sized companies on Comparably. See below in detail how working at Zipcar was rated by employees.

Overall Company Culture at Zipcar

D-

Overall Company Culture at Zipcar is rated D-

Last updated 7 days ago

Bottom
10%

Zipcar ranks in the Bottom 10% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 44 Employees

View Results
0
20
40
60
80
100
Engineering
59
Engineering59
Marketing
34
Marketing34

Zipcar Employee Reviews

Out of 54 Zipcar employee reviews, 29% were positive. The remaining 71% were constructive reviews with the goal of helping Zipcar improve their work culture.

29%
71%
Positive Reviews29%
Constructive Feedback71%

Positive Reviews From Zipcar Employees

  • What do you like best about the leadership team?
    Leadership feels disorganized on what to focus on. Too much cost cutting.
    Posted 8 days ago
  • What do you like best about the leadership team?
    We work together we are the best
  • What is the best part about your compensation package?
    ds dsd s ds ds ds d

Constructive Feedback From Zipcar Employees

  • What would you improve about your company's interview process?
    you should employ a chimpanzee to do the interviews
  • Why do you feel undervalued and what would make you feel better about your compensation?
    you have advertised/stalked extensively on my show and I havent received a penny
  • What does the leadership team need to get better at?
    Hiring more on shore employees instead of havibg off shore employees who don't have any power other than rebooking a reservation.

Zipcar Company Information

Zipcar Company Overview

Zipcar was founded in 2000 and its current CEO is Tracey Zhen. Since its inception 26 years ago, Zipcar has grown to 553 employees.

Zipcar Mission, Vision & Values

Zipcar Mission Statement

Zipcar, the world's leading car sharing network, has operations in urban areas and college campuses throughout Austria, Canada, France, Spain, Turkey, the United Kingdom and the United States. Zipcar offers more than 50 makes and models of self-service vehicles by the hour or day to residents and businesses looking for smart, simple and convenient solutions to their urban and campus transportation needs.

Zipcar Vision Statement

we envision a future where car club members outnumber car owners in major cities around the globe.

Zipcar Values

  • obsess about the member experience
  • be the best we can be
  • deliver results
  • keep it simple
  • have an impact
Headquarter02210
United States of America
Websitewww.zipcar.com
Founding Date2000
Tel617-995-4231
Company StatusPublic
StockZIP
Social Sites

Zipcar Competitors

Zipcar competitors include Getaround, Car2Go, Enterprise Rent-A-Car, and Hertz. Zipcar ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Zipcar compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Getaround's Logo
    Getaround
    3.4/5
  2. #2
    Car2Go's Logo
    Car2Go
    3.3/5
  3. #3
    Enterprise Rent-A-Car's Logo
    Enterprise Rent-A-Car
    3.3/5
  4. #4
    Hertz's Logo
    Hertz
    2.8/5
  5. #5
    Zipcar's Logo
    Zipcar
    2.4/5
  • Culture Video

Zipcar Employees

Zipcar has 553 employees. 44 employees at Zipcar have reviewed Zipcar across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 7 days ago.

Overall, the 44 Zipcar employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Zipcar are mostly dissatisfied with their total compensation at Zipcar, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Zipcar are not very pleased with their team. 44 Participants grade the quality of their coworkers a D. The majority believe the meetings at Zipcar are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Zipcar believe the environment at Zipcar is positive. Most Participants believe the pace of work at Zipcar is moderate. About 87% of the employees at Zipcar work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Zipcar are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Zipcar employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at Zipcar report the work pace is moderate
Work Pace
A Day in the Life
56% of Zipcar employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Zipcar employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of Zipcar employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Zipcar employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
50% of Zipcar employees call their work environment negative
Environment

Joining Zipcar - Employee Onboarding

The prevailing opinion from employees about joining Zipcar is that the company was unprepared on their first day. Zipcar employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Zipcar KPIs and OKRs

At Zipcar 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Zipcar's KPIs and OKRs is essential for its success. Out of 5 Zipcar employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes40%
No60%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Zipcar CEO & Leadership

Zipcar CEO - Tracey Zhen

Tracey Zhen Zipcar's CEO
62 /100

Tracey’s approval rate is lower compared to CEOs at similar sized companies, putting Tracey in the Bottom 30% of all CEOs of similar-sized companies on Comparably. Tracey Zhen’s employees rank Zipcar in the Bottom 25% for Office Culture, in the Bottom 20% for Executive Team, and in the Bottom 20% for Leadership. Zhen is generally unpopular with Zipcar employees, but ranks especially low with employees with Over 10 Years experience, and by Male employees and employees with the company for 1 to 2 Years. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to Zipcar’s competitors, Tracey Zhen ranks below both Enterprise Rent-A-Car CEO Chrissy Taylor and Getaround CEO Sam Zaid.

Zipcar Leadership

The Zipcar Executive Team is rated a “D” and led by CEO Tracey Zhen, Vice President Of Technology Karuth Sanker, and VP, Head of Marketing & Sales Sherrill Kaplan

  • Tracey Zhen  CEO / President

    Tracey Zhen CEO / President

    Tracey Zhen serves as the CEO / President of Zipcar.

  • Karuth Sanker Vice President Of Technology

    Karuth Sanker serves as the Vice President Of Technology of Zipcar.

  • Sherrill Kaplan VP, Head of Marketing & Sales

    Sherrill Kaplan serves as the VP, Head of Marketing & Sales of Zipcar.

  • Aidan Cardella VP, Operations and Strategy

    Aidan Cardella serves as the VP, Operations and Strategy of Zipcar.

  • Julian Espiritu Regional Vice President

    Julian Espiritu serves as the Regional Vice President of Zipcar.

  • Jeff Prus Vice President, Product and Member Experience

    Jeff Prus serves as the Vice President, Product and Member Experience of Zipcar. Jeff started at Zipcar in Aug of 2017.... read more

Zipcar Salaries

How much does Zipcar pay?

How much do people at Zipcar get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Zipcar is $88,492, or $42 per hour, while the estimated median salary is $104,437, or $50 per hour.

At Zipcar, the highest paid job is a Sales Rep at $115,552 annually and the lowest is a Bookkeeper at $42,343 annually. Average Zipcar salaries by department include: IT at $103,436, Admin at $54,027, Sales at $107,902, and Design at $70,631. Half of Zipcar salaries are above $104,437.

20 employees at Zipcar rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 64 ratings) while 17 employees at Zipcar rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 21 ratings).

Last updated 8 days ago.

1st Percentile
$61k
$61k1st Percentile
20th Percentile
$82k
$82k20th Percentile
40th Percentile
$103k
$103k40th Percentile
60th Percentile
$166k
$166k60th Percentile
80th Percentile
$267k
$267k80th Percentile
100th Percentile
$351k
$351k100th Percentile
$88,492*
Average Compensation
$104,437*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Zipcar Salaries by Department

Explore Zipcar Salaries

Diversity & Inclusion at Zipcar

Diverse employees at Zipcar score the company 39/100 across various culture categories, placing Zipcar in the Bottom 5% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Zipcar across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 65/100
Tenure - 1 to 2 Years
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Zipcar Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance

Financial Benefits

  • 401K / Retirement Plan
  • Employee Stock Purchase Plan

Zipcar PTO

Zipcar's PTO and Vacation policy typically gives 15-20 days off a year. Zipcar's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time67%
Vacation Policy0%
Office Meals0%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Zipcar Careers

Zipcar Jobs

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H1B Visa

In 2019, Zipcar applied for 2 H1B visas. Of the work permits applied for, 50% were approved.

Work Permit Application Outcome

Zipcar has a total of 553 employees

2
Total Applied
  • 50% Granted (1 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 50% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Zipcar Know You Want To Work There

Overview of Candidates Interested in Zipcar on Comparably

Candidates By Department

Marketing
100%

Candidates By Location

San Francisco
100%

Frequently Asked Questions regarding Zipcar

Who is the CEO of Zipcar?

Zipcar CEO is Tracey Zhen, their score by employees is 62

What is Zipcar eNPS?

The eNPS for Zipcar is -19

What is the salary for Graphic Designer in Zipcar?

Graphic Designer average salary in the US is 58k

What are the salaries in the Admin in Zipcar?

The average salaries for Admin in Zipcar is 54k

How many employees work in Zipcar?

Zipcar has 553 employees

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