BJ's Wholesale Club Outlook Employee Reviews | Comparably
Based outside of Boston in Westborough, MA, BJ’s is the northeast’s preeminent membership retailer with over 200 Clubs in 15 states leer más
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BJ's Wholesale Club Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Helping members out, sometimes by going the extra mile and showing them that customer service still exists. There's not a better feeling than having a member tell them how much easier or how much better you made they're day and/or whatever event they are there to get things for

Revisión Publicado hace 4 días

I have a few coworkers that I enjoy seeing and chatting with.

Revisión Publicado hace 8 meses

Building my team to higher standards

Revisión Review del Departamento de Operaciones · Publicado hace un año

Looking forward to interactions with some amazing guests

Revisión Review del Departamento de Ventas · Publicado hace 2 años

My coworkers make my day go by quickly.

Revisión Review del Departamento de Ventas · Publicado hace 2 años

my coworkers are a joy

Revisión Publicado hace 2 años

Interacting with the regular customers & co workers

Revisión Publicado hace 2 años

My co workers and talking with members

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

The schedule shift im working

Revisión Publicado hace 3 años

Collaborating to success, working together

Revisión Publicado hace 3 años

Working with my coworkers everyone is great

Revisión Publicado hace 3 años

Knowing that I am contributing to the success of the company

Revisión Publicado hace 4 años

Nice customers and happy customers

Revisión Publicado hace 4 años

Working with my coworkers and helping my customers.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Leaving makes me the most happy

Revisión Review del Departamento de Ventas · Publicado hace 4 años

My co workers are fun to work with

Revisión Publicado hace 4 años

Being able to learn new things every day.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

Interacting and helping our members but so much is changed in the last year and a half two years and not for the better

Revisión Publicado hace 4 años

Completing tasks and getting product out.

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

the way the managers treat the employees very good

Revisión Review del Departamento de Ventas · Publicado hace 4 años

¿Qué está mal y cómo se puede mejorar?

Theyre cutting TM hours and forcing nembers into self check out. Members pay to shop why in gods fucking name are we making them scan themselves out? That should he optional not the default. 1 scheduled cashier, plus leadership cashiering a line going directly to the back every day isnt good enough

Revisión Publicado hace un mes

Managers need to hear employees and help with their needs and concerns

Revisión Review del Departamento de Ventas · Publicado hace 2 años

Just listen to your employee they r the ones who know

Revisión Publicado hace 2 años

Everything is wrong from scheduling to managment

Revisión Publicado hace 3 años

No communication. And no honesty

Revisión Publicado hace 3 años

Not enough help to properly help members. Team members are living paycheck to paycheck. Not covering call outs to save on payroll. Excessive corporate spending and waste. Grossly overpaid executives.

Revisión Publicado hace 3 años

Workers are overworked so much that it honestly reflects back onto the customers. I've heard countless people saying how the service is better at the other competing wholesale club and this is pretty much the reason.

Revisión Review del Departamento de Producto · Publicado hace 3 años

Enough staff and management help out when needed

Revisión Publicado hace 4 años

Customer care, faith in long term employees and better and consistant traing of new emoloyees

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Sometimes the way we do specials and we don't have the product we are advertising since each club is different and it falls back on us to ensure what we and don't have. Also the lack of workers has hit this part of the store more and more which slows production in areas that need more support.

Revisión Publicado hace 4 años

Too late for improvement. All their best people are leaving

Revisión Publicado hace 4 años

BJ’S does not go the extra mile to help its members. They seem to thrive on the fact that nothing can be done to assist the membe

Revisión Publicado hace 4 años

they need to realize people on the exit door need to check everyone's cart, they aren't special, and not to bring in say a backpack if they don't want it looked at

Revisión Publicado hace 4 años

No workers, unreasonable expectations and unreasonable mgmt.

Revisión Publicado hace 4 años

Make sure employees get paid when missing pay is addressed.

Revisión Publicado hace 5 años

ask the managers that have head in the sand and see what is really going on and not what they think is happening

Revisión Publicado hace 5 años

Even the customers say the food is cold , raw or over cooked / burnt all types of issues . Or that the male workers dont wash their hands properly , servers are rude/ not knowledgeable of drinks or certain food items / sales. Proper training can change all of that

Revisión Publicado hace 5 años

They have employees in postions they are not quiliffied for

Revisión Review del Departamento de Ventas · Publicado hace 5 años

I can only say corporate greed and a lack of real vision and to see what's really going on. They refuse to listen to those in the trenches.

Revisión Publicado hace 5 años

Lots of good people lost their jobs unnecessarily while the top dogs stayed safe at home and got rich. New management who appreciate and treat their employees with respect and fair pay would be helpful.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

¿Qué es lo que más te gusta de tu empresa?

The people

Revisión Publicado hace 9 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

really more hiring of individuals with disabilities

Revisión Publicado hace 8 años

Better benefits

Revisión Publicado hace 9 años

Review Sentiment at BJ's Wholesale Club

63
63%
37
37%

About BJ's Wholesale Club's Outlook

D
54/100

Where This Score Ranks BJ's Wholesale Club's Outlook

BOTTOM
15%

In the Bottom 15% of 1226 similar size companies on Comparably

BOTTOM
15%

In the Bottom 15% of 217 companies in Boston

5th

5th place versus 5 competitors rated on Comparably

BJ's Wholesale Club's Outlook is scored a D by 1398 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” BJ's Wholesale Club's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Product department’s negative scores cause Outlook to be one of BJ's Wholesale Club's weaker culture attributes amongst employees. Use the filters below to understand BJ's Wholesale Club employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 4 days ago.

Rate Outlook the Highest

  • Tenure - Less than 1 Year
    +43%
  • Tenure - 2 to 5 Years
    +25%
  • Department - Admin
    +23%

Rate Outlook the Lowest

  • Department - Product
    -15%
  • Department - Marketing
    -4%
  • Ethnicity - Other
    -4%

How BJ's Wholesale Club's Outlook Score is Calculated

FILTER RATINGS BY

Results from 850 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

53
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico15%
Bueno25%
Neutral40%
Malo14%
Terrible6%
How do your customers perceive your company?
AnswerPercent
48%
No52%
Are you typically excited about going to work each day?
×
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