BJ's Wholesale Club Employee Reviews
Out of 724 BJ's Wholesale Club employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping BJ's Wholesale Club improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at BJ's Wholesale Club compared to all other departments at the company. The Operations team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
Most of them are understanding and down to earth but the one problem is as soon as you get comfortable and understand what they expect from you and the vision they have for the club, they bring in new leaders with new ideas and expectations
Posted 22 days ago
Local leadership at several clubs nearby are great to work with and have endured a lot of strife.
Always there to answer any questions you might
Management is caring and helpful
They step in to help at any time .
What does the leadership team need to get better at?
Understanding the our job isn't our life and some people need a set schedule
Review from Sales Dept
Honestly, never introduced to them.
Scheduling and hiring the correct people
Scheduling, work life balancing, attitude, employee complaints, training, ordering, waste, overall everything. I work at 215, fayetteville.
Malo en todo manager general es rasista
What is the best part about your compensation package?
They match you and you can get benifits
Weekly pay, decent insurance, bonus if the club does well
Review from Operations Dept
They match your 401k imput
Review from Sales Dept
401 k and earning days off for part time 40 hrs
Health insurance is very good if you opt in to the plan that fits your stage of life.
Why do you feel undervalued and what would make you feel better about your compensation?
Understandably they need to offer more money to new hires to get them in the door but they show also make sure to take care of the people who have been there and not only know how to do the job they've been hired to do but also are able to fill in another position, the more Jobs youcando more $$$$$$
Posted 22 days ago
Gifted shares, better health insurance, vacation offerings, higher pay. We endure too much stress for what we get. Even as ive moved up the pay never matched the stress.
I refuse to say anything unless its in an actual meeting
Compensation due to job well done rather then friend ship connection,
Working different shifts. Always helping out other departments but not receiving help in mine when I'm alone
Review from Sales Dept
What are some of the best things about your team?
Most people who stay are good hard working people who are willing to not only help you but will go out of there way to show you how to learn more
Posted 22 days ago
They desire to help you and foster growth. We all want new people to stay. Help make it less stressful.
We get along like family
We all have a mutual understanding and often feel the same way about things towards people
Review from Sales Dept
Helping one another if need help w anything
What do your coworkers need to improve and how could you work together better?
Look at the cameras to see the lack of productivity.
Being more of a team
Review from Sales Dept
Cambiar los manager especial la de produce
Communication and honesty. Need to learn how to listen and be honest
Communication, team building, management that's actively Involved and comes to work,talking bad about one another
What is most positive about the culture and environment at your company?
My coworkers make it more tolerable
My team has my back
Review from Operations Dept
Sometimes it is chill while others its working like a mule
Review from Sales Dept
The people i work with.
Review from Sales Dept
we all try to cover each others needs while at work
What needs to change to make the company culture better?
Aware that every part of business role is as imporrant as the one prior. Each step holds an important rolein a succesfully run company
Understanding being a team and have more understanding
Review from Sales Dept
Trust those you hire to make decisions on their own. If you dont trust them to do just that the hiring pricessbis broken. Get a better hiring process, train them well on each task and the same. Dont just leave them in the weeds. Give them the proper tools they need to be successful, good floor mats
I believe a better way to communicate with employees and being more appreciative towards people that do alot.
Review from Product Dept
Training on the front end. Customer service attitude is the worst ive ever seen. PIC/Lead... useless. Taught down the line and getting worse evwry new hire. .
What did you like most about the interview process?
Easy to get in if youre a certain level of education.
The interview was laid back and the manager was friendly.
Hr was amazing while she was there. Something happened two months back and she walked out along with my department manager and a few others
Review from Sales Dept
It felt very personable and seemed genuine.
Review from Sales Dept
Over the phone quick and easy
Review from Sales Dept
What would you improve about your company's interview process?
You gotta go faster - incredibly slow and almost nonchalant
Be one on one more. Person to person.
HR is the front face of the company. The interview process should be pleasant and friendly and not be something the interviewer hates to do. The writing was on the wall on how hostile this work environment was going to be.
Dontbtell people the job is a ful time position and then let them justbfind out they part time
tell the truth about sign on bonuses
What makes you most happy at work?
Helping members out, sometimes by going the extra mile and showing them that customer service still exists. There's not a better feeling than having a member tell them how much easier or how much better you made they're day and/or whatever event they are there to get things for
Posted 22 days ago
I have a few coworkers that I enjoy seeing and chatting with.
Building my team to higher standards
Review from Operations Dept
Looking forward to interactions with some amazing guests
Review from Sales Dept
My coworkers make my day go by quickly.
Review from Sales Dept
What's going wrong and how can it be improved?
Theyre cutting TM hours and forcing nembers into self check out. Members pay to shop why in gods fucking name are we making them scan themselves out? That should he optional not the default. 1 scheduled cashier, plus leadership cashiering a line going directly to the back every day isnt good enough
Managers need to hear employees and help with their needs and concerns
Review from Sales Dept
Just listen to your employee they r the ones who know
Everything is wrong from scheduling to managment
No communication. And no honesty
What would you most like to see improved at your company?
really more hiring of individuals with disabilities
Better benefits