BJ's Wholesale Club Team Employee Reviews | Comparably
Based outside of Boston in Westborough, MA, BJ’s is the northeast’s preeminent membership retailer with over 200 Clubs in 15 states read more
EMPLOYEE
PARTICIPANTS
856
TOTAL
RATINGS
6962

BJ's Wholesale Club Team Employee Reviews

What are some of the best things about your team?

We get along like family

We all have a mutual understanding and often feel the same way about things towards people

Review from Sales Dept

Helping one another if need help w anything

They are friendly and always jump in to help when needed

Resilient and determined group of people

Some of them help out when needed hard workers, and very kind and caring

The coworkers are great and helpful

The friendship and willing to help each other out

Effective, collaborative, understand our responsibility to the company

Not one thing, 15 days in, no one introduses themselves, not even Club Mgr. mot even a hello.

The fact that we all can keep each other grounded an make each other feel appreciated when the management doesn't

I really like a lot of my coworkers but management was very poor and lacking in empathy and compassion.

The team I worked with in the bakery was great. We all stuck up for one another but drama was an issue.

There is good communication between staff and employees.

Most of my coworkers are hard working and team players.

Helpful, nice, productive, friendly to customers and coworkers.

Work ethics, and team moral

Good workers. Very helpful everyone

They help each other out.

Review from Customer Success Dept

We do try to work as a team but right now there's so much lack of training

What do your coworkers need to improve and how could you work together better?

Look at the cameras to see the lack of productivity.

Being more of a team

Review from Sales Dept

Cambiar los manager especial la de produce

Communication and honesty. Need to learn how to listen and be honest

Communication, team building, management that's actively Involved and comes to work,talking bad about one another

We do not have any meetings to talk about what's going on and how we feel can make things run smoother. Forklifts are always in direr need of repairs. The trash compactor is always full, rats and mice are running around like crazy..

I am working on my own for most of my time

Review from Operations Dept

I've dealt with three workplace bullies. I have other co-workers that don't understand why raw poultry is such a big deal and acts as such

Review from Sales Dept

Better communication and teamwork. No attitude and treating certain people special while others like crap

Coworkers are exhausted from the bullying and lack of adequate staffing. We need more staff. There are no meetings. There should be. There needs to be better access to HR beyond the store level to address the problem managers over their heads. Please ! Do it !

Review from Operations Dept

Coworkers need to not throw fellow employees under the bus. And keep their word

Grow up and act like adult's

Definitely they are rude, unhelpful, Extremely knowledgeable regarding BJ’S policies. And, all management spends hours in the parking lot smoking cigarettes. They miss a lot of phone calls and member assistance call

Review from Customer Success Dept

No one listens. Everybody does what they want. Management expresses zero guidance to any staff member

realize they need to walk from one door to another

They are not the problem

Talk to be like adults not like children

Respecting customers and each other

Review from Sales Dept

There are no meetings they let certain people do what they want

Review from Sales Dept

Under current market trends Bjs can not afford to properly screen and train management. Therefore, they hire or promote inadequate candidates with no professional people mentoring skills. The current trend in hiring is sparse, so that reflects directly within the company. Morale is low overall.

Review Sentiment at BJ's Wholesale Club

63
63%
37
37%

About BJ's Wholesale Club's Team

D
58/100

Where This Score Ranks BJ's Wholesale Club's Team

BOTTOM
15%

In the Bottom 15% of 1239 similar size companies on Comparably

BOTTOM
10%

In the Bottom 10% of 220 companies in Boston

5th

5th place versus 5 competitors rated on Comparably

BJ's Wholesale Club's team score is currently ranked in the Bottom 15% of similar sized companies on Comparably and placed 5th among its competitors. 69% of BJ's Wholesale Club employees look forward to interacting with coworkers while 28% believe their company meetings are effective. Among the various teams at BJ's Wholesale Club, the Customer Support department ranks the highest in team score.

Rate Team the Highest

  • Ethnicity - Asian or Pacific Islander
    +29%
  • Tenure - Less than 1 Year
    +22%
  • Tenure - 1 to 2 Years
    +18%

Rate Team the Lowest

  • Department - Customer Success
    -23%
  • Ethnicity - African American/Black
    -5%
  • Ethnicity - Other
    -3%

How BJ's Wholesale Club's Team Score is Calculated

FILTER RATINGS BY

Results from 323 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

67
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes28%
No72%
Are your company's meetings effective?
AnswerPercent
Yes69%
No31%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes73%
No27%
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