BJ's Wholesale Club Leadership Employee Reviews
What do you like best about the leadership team?
Always there to answer any questions you might
Management is caring and helpful
They step in to help at any time .
They work with the team to get the job done and they appreciate the work that was done.
I like the two higher up guys at the store. they are respectful and appreciative.
Review from Product Dept
Hardworking nice like to communicate
The team I worked with was great but management abuses their power.
We have a good growth plan
Empathy, compassionate, and problem solving,
Helpful with the questions I ask.
They do try there best.
Review from Customer Success Dept
They offer constructive criticism, and useful suggestions.
Review from Operations Dept
the leadership team is new
Review from Sales Dept
Helpful and considerate and knowledgeable.
Very knowledgeable, helpful and accepting of people's differences
Review from Customer Support Dept
They try to be fair during situations.
I don't know leadership team
Review from Operations Dept
They are there to listen and hear you.
Review from Customer Support Dept
I work 3 days a week, 4 hours a day. I love the people I work with and 99.9% of the customers.
Review from Sales Dept
They are always there when you need them, if there is a problem they will try their best to help you fix the issue at hand.
What does the leadership team need to get better at?
Understanding the our job isn't our life and some people need a set schedule
Review from Sales Dept
Honestly, never introduced to them.
Scheduling and hiring the correct people
Scheduling, work life balancing, attitude, employee complaints, training, ordering, waste, overall everything. I work at 215, fayetteville.
Malo en todo manager general es rasista
Its more HR that gives issues
They need to start picking up the slack and help out when their employees need help. I've encountered multiple times where they would just stand around and just talk with each other. They also will target specific employees as if they have a vendetta against them.
Review from Product Dept
Management needs to be less aggressive and more helpful and friendly.
Communication, handling problems in the right manner, being stern when they have to be.
Communication skills, none micro-management skills, honesty, non-fraudulent behavior and many other practices
Review from Customer Support Dept
Communication was poor and lacking, very rude and distant, talked behind your back, asked other employees and managers to watch you.
Communicate better and training More hands on
That the members are still a very important lart of the business, it should be more important to treat the members as if they matter more than just a renewal or a credit card prompt. Everything has bexome about the matrix and not customer service
Review from Customer Support Dept
Communication - sorely lacking in our building
Having respect, working and knowing there job
Attitude needs to change, to get by only through being "Buddies" with everyone or being friends within the group there.
Actually working together and maintaining standards
Review from Sales Dept
Communication. Respect. Treating everyone the same regardless. No discrimination
They need to reslize that the word " team" is worthless when used to bully staff. They need to stop giving lip service to corporate feel good words and treat staff as worthwhile, valued members and not as disposable items !
Review from Operations Dept
They are greedy and don't care about people. They just want to make the most money for themselves