BJ's Wholesale Club Competitors | Comparably
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BJ's Wholesale Club
Based outside of Boston in Westborough, MA, BJ’s is the northeast’s preeminent membership retailer with over 200 Clubs in 15 states read more
EMPLOYEE
PARTICIPANTS
856
TOTAL
RATINGS
6962

BJ's Wholesale Club Competitors

BJ's Wholesale Club competitors include Costco, Wholesale, Smart & Final, Sam's Club and Souq.com. BJ's Wholesale Club ranks 4th in Gender Score on Comparably vs its competitors. See below how BJ's Wholesale Club compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
5th
Gender Rank
4th
Diversity Rank
4th
Product Quality
6th
NPS Rank
5th
Pricing Rank
6th
Customer Service
6th

See BJ's Wholesale Club Culture vs Competitors:

BJ's Wholesale Club Competitors
RankCompanyScore
1Wholesale82
2Costco78
3Smart & Final63
4Sam's Club57
5BJ's Wholesale Club55

BJ's Wholesale Club Competitors at a Glance

CEO Ratings Comparison

BJ's Wholesale Club's CEO Score Ranks 5th

629 Employees at BJ's Wholesale Club rate Lee Delaney a 54 out of 100, which ranks them 5th below Sam's Club's CEO,Kathryn McLay. Last rating was today.

  1. 1st
    Craig Jelinek Wholesale's CEO
    Craig Jelinek
    Wholesale
    94
    out of 100

    38 Employees at Wholesale rate Craig Jelinek a 94 out of 100, which ranks them 1st out of BJ's Wholesale Club's competitors. Last rating was months ago.

  2. 2nd
    W. Craig Jelinek Costco's CEO
    W. Craig Jelinek
    Costco
    79
    out of 100

    1964 Employees at Costco rate W. Craig Jelinek a 79 out of 100, which ranks them 2nd out of BJ's Wholesale Club's competitors. Last rating was 8 days ago.

  3. 3rd
    David Hirz Smart & Final's CEO
    David Hirz
    Smart & Final
    67
    out of 100

    377 Employees at Smart & Final rate David Hirz a 67 out of 100, which ranks them 3rd out of BJ's Wholesale Club's competitors. Last rating was 9 days ago.

  4. 4th
    Kathryn McLay Sam's Club's CEO
    Kathryn McLay
    Sam's Club
    57
    out of 100

    2079 Employees at Sam's Club rate Kathryn McLay a 57 out of 100, which ranks them 4th out of BJ's Wholesale Club's competitors. Last rating was a day ago.

  5. 5th
    Lee Delaney BJ's Wholesale Club's CEO
    Lee Delaney
    BJ's Wholesale Club
    54
    out of 100
CEO Ratings Comparison
RankCEOCompany Score
1Craig JelinekWholesale94
2W. Craig JelinekCostco79
3David HirzSmart & Final67
4Kathryn McLaySam's Club57
5Lee DelaneyBJ's Wholesale Club54
Product Quality Score Comparison

BJ's Wholesale Club Ranks 6th in Product Quality Score

343 Customers rate BJ's Wholesale Club's Product Quality Score a 2.7/5, which ranks it 6th against its competitors, below Sam's Club.

  1. 1st
    Souq.com
    5 / 5
  2. 2nd
    Costco
    4.3 / 5
  3. 3rd
    Wholesale
    3.8 / 5
  4. 4th
    Smart & Final
    3.3 / 5
  5. 5th
    Sam's Club
    2.9 / 5
  6. 6th
    BJ's Wholesale Club
    2.7 / 5
Product Quality Score Comparison
RankCompany Score
1Souq.com100
2Costco86
3Wholesale76
4Smart & Final66
5Sam's Club59
6BJ's Wholesale Club55
NPS Comparison

BJ's Wholesale Club Ranks 5th in Net Promoter Score

385 Customers rate BJ's Wholesale Club's Net Promoter Score a -25, which ranks it 5th against its competitors, below Sam's Club. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend BJ's Wholesale Club to a friend?”.

  1. 1st
    Costco
    50
  2. 2nd
    Wholesale
    0
  3. 3rd
    Smart & Final
    -6
  4. 4th
    Sam's Club
    -8
  5. 5th
    BJ's Wholesale Club
    -25
NPS Comparison
RankCompany Score
1Costco50
2Wholesale0
3Smart & Final-6
4Sam's Club-8
5BJ's Wholesale Club-25
Pricing Score Comparison

BJ's Wholesale Club Ranks 6th in Pricing Score

308 Customers rate BJ's Wholesale Club's Pricing Score a 2.9/5, which ranks it 6th against its competitors, below Sam's Club.

  1. 1st
    Souq.com
    5 / 5
  2. 2nd
    Costco
    4.1 / 5
  3. 3rd
    Wholesale
    3.6 / 5
  4. 4th
    Smart & Final
    3.2 / 5
  5. 5th
    Sam's Club
    3.1 / 5
  6. 6th
    BJ's Wholesale Club
    2.9 / 5
Pricing Score Comparison
RankCompany Score
1Souq.com100
2Costco83
3Wholesale72
4Smart & Final65
5Sam's Club62
6BJ's Wholesale Club58
Customer Service Comparison

BJ's Wholesale Club Ranks 6th in Customer Service

290 Customers rate BJ's Wholesale Club's Customer Service a 2.6/5, which ranks it 6th against its competitors, below Sam's Club.

  1. 1st
    Souq.com
    5 / 5
  2. 2nd
    Costco
    4.2 / 5
  3. 3rd
    Wholesale
    3.8 / 5
  4. 4th
    Smart & Final
    3.3 / 5
  5. 5th
    Sam's Club
    2.7 / 5
  6. 6th
    BJ's Wholesale Club
    2.6 / 5
Customer Service Comparison
RankCompany Score
1Souq.com100
2Costco84
3Wholesale76
4Smart & Final66
5Sam's Club55
6BJ's Wholesale Club53
Overall Culture Score Comparison

BJ's Wholesale Club Ranks 5th in Overall Culture Score

856 Employees rate BJ's Wholesale Club's Overall Culture a 55/100, which ranks it 5th against its competitors, below Sam's Club. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Wholesale
    82 / 100
  2. 2nd
    Costco
    78 / 100
  3. 3rd
    Smart & Final
    63 / 100
  4. 4th
    Sam's Club
    57 / 100
  5. 5th
    BJ's Wholesale Club
    55 / 100
Overall Culture Score Comparison
RankCompany Score
1Wholesale82
2Costco78
3Smart & Final63
4Sam's Club57
5BJ's Wholesale Club55
eNPS Comparison

BJ's Wholesale Club Ranks 5th in Employee Net Promoter Score

690 Employees rate BJ's Wholesale Club's Employee Net Promoter Score a -42, which ranks it 5th against its competitors, below Sam's Club. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at BJ's Wholesale Club to a friend?”.

  1. 1st
    Wholesale
    59
  2. 2nd
    Costco
    26
  3. 3rd
    Smart & Final
    -17
  4. 4th
    Sam's Club
    -34
  5. 5th
    BJ's Wholesale Club
    -42
eNPS Comparison
RankCompany eNPS
1Wholesale59
2Costco26
3Smart & Final-17
4Sam's Club-34
5BJ's Wholesale Club-42
Gender Score Comparison

BJ's Wholesale Club Ranks 4th in Gender Score

75 Employees rate BJ's Wholesale Club's Gender Score a 59/100, which ranks it 4th against its competitors, below Smart & Final. The Gender Score tracks how positively women rate their experience at BJ's Wholesale Club.

  1. 1st
    Costco
    84 / 100
  2. 2nd
    Sam's Club
    61 / 100
  3. 3rd
    Smart & Final
    61 / 100
  4. 4th
    BJ's Wholesale Club
    59 / 100
Gender Score Comparison
RankCompany Score
1Costco84
2Sam's Club61
3Smart & Final61
4BJ's Wholesale Club59
Diversity Score Comparison

BJ's Wholesale Club Ranks 4th in Diversity Score

72 Employees rate BJ's Wholesale Club's Diversity Score a 57/100, which ranks it 4th against its competitors, below Smart & Final. The Diversity Score tracks how positively diverse employees rate their experience at BJ's Wholesale Club.

  1. 1st
    Costco
    83 / 100
  2. 2nd
    Sam's Club
    63 / 100
  3. 3rd
    Smart & Final
    60 / 100
  4. 4th
    BJ's Wholesale Club
    57 / 100
Diversity Score Comparison
RankCompany Score
1Costco83
2Sam's Club63
3Smart & Final60
4BJ's Wholesale Club57

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