-25
NPS Score
VS
BJ's Wholesale Club
- EMPLOYEE
PARTICIPANTS - 856
- TOTAL
RATINGS
Smart & Final
- EMPLOYEE
PARTICIPANTS - 515
- TOTAL
RATINGS
BJ's Wholesale Club vs Smart & Final
Compare BJ's Wholesale Club versus Smart & Final for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 856 employees and customers of BJ's Wholesale Club and 515 employees and customers of Smart & Final.
BJ's Wholesale Club
BJ's Wholesale Club's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of BJ's Wholesale Club. Their current market cap is $6.10B.
Smart & Final
Smart & Final's brand is ranked #513 in the list of Global Top 1000 Brands, as rated by customers of Smart & Final.
2.7/5
Product Quality
3.3/5
2.9/5
Pricing
3.2/5
2.6/5
Customer Service
3.3/5
| 32% | Promoters |
|---|---|
| 11% | Passive |
| 57% | Detractors |
-6
NPS Score
| 39% | Promoters |
|---|---|
| 16% | Passive |
| 45% | Detractors |
Net Promoter Score
Winner by 19
See how BJ's Wholesale Club compares to its competitors
Working at BJ's Wholesale Club vs Working at Smart & Final
54 / 100
CEO Rating
67 / 100
CEO Rating
Winner by 13%
BJ's Wholesale Club
BJ's Wholesale Club doesn't have enough ratings to calculate the Team Culture Ratings.
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Smart & Final
Employees at Smart & Final rate their CEO, David Hirz, 67/100. This score is 13% higher than the scores of BJ's Wholesale Club's CEO, Lee Delaney. Employees in the Customer Support and Product departments rate David Hirz the highest.