BJ's Wholesale Club

EMPLOYEE PARTICIPANTS: 874

TOTAL RATINGS: 7055

Costco

EMPLOYEE PARTICIPANTS: 2531

TOTAL RATINGS: 24030

BJ's Wholesale Club vs Costco

Compare BJ's Wholesale Club versus Costco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 874 employees and customers of BJ's Wholesale Club and 2531 employees and customers of Costco.

BJ's Wholesale Club

BJ's Wholesale Club's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of BJ's Wholesale Club. Their current market cap is $6.10B.

Costco

Costco's brand is ranked #1 in the list of Global Top 100 Brands, as rated by customers of Costco. Their current market cap is $157.15B.

2.7/5

Product Quality

4.3/5

2.9/5

Pricing

4.1/5

2.6/5

Customer Service

4.2/5

-25

NPS Score

32%	Promoters
11%	Passive
57%	Detractors

NPS Score

68%	Promoters
14%	Passive
18%	Detractors

Net Promoter Score
Winner by 75

See how BJ's Wholesale Club compares to its competitors

See how Costco compares to its competitors

Working at BJ's Wholesale Club vs Working at Costco

54 / 100

CEO Rating

W. Craig Jelinek

79 / 100

CEO Rating
Winner by 25%

BJ's Wholesale Club

BJ's Wholesale Club doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Costco

Employees at Costco rate their CEO, W. Craig Jelinek, 79/100. This score is 25% higher than the scores of BJ's Wholesale Club's CEO, Lee Delaney. Employees in the Finance and Communications departments rate W. Craig Jelinek the highest.

CEO Score 54

CEO Score

CEO Score 79

Overall Culture 55

Overall Culture

Overall Culture 77

-43

eNPS

Gender Score 59

Gender Score

Gender Score 84

Diversity Score 57

Diversity Score

Diversity Score 83

Perk And Benefits 54

Perk And Benefits

Perk And Benefits 90

Professional Dev. 50

Professional Dev.

Professional Dev. 56

Overall Culture at BJ's Wholesale Club vs Costco

/ 100

BJ's Wholesale Club

Employees at BJ's Wholesale Club rate their Overall Culture a 55/100, with Admin and Customer Support as the two departments that rate their experience the highest.

/ 100

Costco

Employees at Costco rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 22%

BJ's Wholesale Club55
Costco

Employee Net Promoter Score at BJ's Wholesale Club vs Costco

-43

eNPS

BJ's Wholesale Club

143 Promoters 20%

115 Passives 17%

445 Detractors 63%

eNPS

Costco

1131 Promoters 55%

323 Passives 16%

583 Detractors 29%

Employee Net Promoter Score
Winner by %

BJ's Wholesale Club-43
Costco

Gender Score at BJ's Wholesale Club vs Costco

/ 100

BJ's Wholesale Club

Employees at BJ's Wholesale Club rate their Gender Score a 59/100, with Product and Admin as the two departments that rate their experience the highest.

/ 100

Costco

Employees at Costco rate their Gender Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 25%

BJ's Wholesale Club
Costco84

Diversity Score at BJ's Wholesale Club vs Costco

/ 100

BJ's Wholesale Club

Employees at BJ's Wholesale Club rate their Diversity Score a 57/100, with Sales and Customer Support as the two departments that rate their experience the highest.

/ 100

Costco

Employees at Costco rate their Diversity Score a /100, with Communications and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 26%

BJ's Wholesale Club
Costco83

Perk and Benefits Score at BJ's Wholesale Club vs Costco

/ 100

BJ's Wholesale Club

Employees at BJ's Wholesale Club rate their Perk and Benefits Score a 54/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

Costco

Employees at Costco rate their Perk and Benefits Score a /100, with Finance and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 36%

BJ's Wholesale Club54
Costco90

Professional Development Score at BJ's Wholesale Club vs Costco

/ 100

BJ's Wholesale Club

Employees at BJ's Wholesale Club rate their Professional Development Score a 50/100.

/ 100

Costco

Employees at Costco rate their Professional Development Score a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 6%

BJ's Wholesale Club49
Costco

Leadership Culture Ratings vs Costco

BJ's Wholesale Club rates % lower than Costco on Leadership Culture Ratings vs Costco Ratings based on looking at 6743 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Do you approve of your CEOs management style?".

BJ's Wholesale Club51
Costco

Compensation Culture Ratings vs Costco

BJ's Wholesale Club rates % lower than Costco on Compensation Culture Ratings vs Costco Ratings based on looking at 4880 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

BJ's Wholesale Club49
Costco87

Team Culture Ratings vs Costco

BJ's Wholesale Club rates % lower than Costco on Team Culture Ratings vs Costco Ratings based on looking at 4501 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Do you look forward to interacting with your coworkers?".

BJ's Wholesale Club58
Costco77

Environment Culture Ratings vs Costco

BJ's Wholesale Club rates % lower than Costco on Environment Culture Ratings vs Costco Ratings based on looking at 4305 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Do you have a close friend at work?".

BJ's Wholesale Club65
Costco

Sentiment Culture Ratings vs Costco

BJ's Wholesale Club rates % lower than Costco on Sentiment Culture Ratings vs Costco Ratings based on looking at 5986 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

BJ's Wholesale Club54
Costco