-28
NPS Score
VS
Ralphs
- EMPLOYEE
PARTICIPANTS - 31
- TOTAL
RATINGS
Smart & Final
- EMPLOYEE
PARTICIPANTS - 515
- TOTAL
RATINGS
Ralphs vs Smart & Final
Compare Ralphs versus Smart & Final for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 31 employees and customers of Ralphs and 515 employees and customers of Smart & Final.
Ralphs
Ralphs's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ralphs. Their current valuation is $25.90B.
Smart & Final
Smart & Final's brand is ranked #513 in the list of Global Top 1000 Brands, as rated by customers of Smart & Final.
2.6/5
Product Quality
3.3/5
2.5/5
Pricing
3.2/5
2.8/5
Customer Service
3.3/5
| 22% | Promoters |
|---|---|
| 28% | Passive |
| 50% | Detractors |
-6
NPS Score
| 39% | Promoters |
|---|---|
| 16% | Passive |
| 45% | Detractors |
Net Promoter Score
Winner by 22
See how Ralphs compares to its competitors
See how Smart & Final compares to its competitors
Working at Ralphs vs Working at Smart & Final
62 / 100
CEO Rating
67 / 100
CEO Rating
Winner by 5%
Ralphs
Ralphs doesn't have enough ratings to calculate the Team Culture Ratings.
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Smart & Final
Employees at Smart & Final rate their CEO, David Hirz, 67/100. This score is 5% higher than the scores of Ralphs' CEO, Cecil Fangon. Employees in the Customer Support and Product departments rate David Hirz the highest.