EMPLOYEE PARTICIPANTS: 1481

TOTAL RATINGS: 13855

EMPLOYEE PARTICIPANTS: 515

TOTAL RATINGS: 3451

Safeway vs Smart & Final

Compare Safeway versus Smart & Final for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1481 employees and customers of Safeway and 515 employees and customers of Smart & Final.

Safeway

Safeway's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Safeway.

Smart & Final

Smart & Final's brand is ranked #513 in the list of Global Top 1000 Brands, as rated by customers of Smart & Final.

2.5/5

Product Quality

3.3/5

2.3/5

Pricing

3.2/5

2.3/5

Customer Service

3.3/5

-41

NPS Score

24%	Promoters
11%	Passive
65%	Detractors

-6

NPS Score

39%	Promoters
16%	Passive
45%	Detractors

Net Promoter Score
Winner by 35

See how Safeway compares to its competitors

See how Smart & Final compares to its competitors

Working at Safeway vs Working at Smart & Final

54 / 100

CEO Rating

David Hirz

67 / 100

CEO Rating
Winner by 13%

Safeway

Safeway doesn't have enough ratings to calculate the Team Culture Ratings.

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Smart & Final

Employees at Smart & Final rate their CEO, David Hirz, 67/100. This score is 13% higher than the scores of Safeway's CEO, Robert Miller. Employees in the Customer Support and Product departments rate David Hirz the highest.

CEO Score 54

CEO Score

CEO Score 67

Overall Culture 55

Overall Culture

Overall Culture 63

-36

eNPS

-17

Gender Score 53

Gender Score

Gender Score 61

Diversity Score 58

Diversity Score

Diversity Score 60

Perk And Benefits 53

Perk And Benefits

Perk And Benefits 57

Professional Dev. 41

Professional Dev.

Professional Dev. 45

Overall Culture at Safeway vs Smart & Final

/ 100

Safeway

Employees at Safeway rate their Overall Culture a 55/100, with Finance and Engineering as the two departments that rate their experience the highest.

/ 100

Smart & Final

Employees at Smart & Final rate their Overall Culture a /100, with Customer Success and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

Safeway55
Smart & Final

Employee Net Promoter Score at Safeway vs Smart & Final

-36

eNPS

Safeway

298 Promoters 24%

197 Passives 16%

736 Detractors 60%

-17

eNPS

Smart & Final

138 Promoters 34%

62 Passives 15%

206 Detractors 51%

Employee Net Promoter Score
Winner by %

Safeway-35
Smart & Final

Gender Score at Safeway vs Smart & Final

/ 100

Safeway

Employees at Safeway rate their Gender Score a 53/100, with Finance and Design as the two departments that rate their experience the highest.

/ 100

Smart & Final

Employees at Smart & Final rate their Gender Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 8%

Safeway53
Smart & Final

Diversity Score at Safeway vs Smart & Final

/ 100

Safeway

Employees at Safeway rate their Diversity Score a 58/100, with Finance and Design as the two departments that rate their experience the highest.

/ 100

Smart & Final

Employees at Smart & Final rate their Diversity Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

Safeway58
Smart & Final

Perk and Benefits Score at Safeway vs Smart & Final

/ 100

Safeway

Employees at Safeway rate their Perk and Benefits Score a 53/100, with Finance and Design as the two departments that rate their experience the highest.

/ 100

Smart & Final

Employees at Smart & Final rate their Perk and Benefits Score a /100, with Customer Success and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

Safeway52
Smart & Final

Professional Development Score at Safeway vs Smart & Final

/ 100

Safeway

Employees at Safeway rate their Professional Development Score a 41/100, with Product and Sales as the two departments that rate their experience the highest.

/ 100

Smart & Final

Employees at Smart & Final rate their Professional Development Score a /100.

Professional Development Score
Winner by 4%

Safeway41
Smart & Final

Leadership Culture Ratings vs Smart & Final

Safeway rates % lower than Smart & Final on Leadership Culture Ratings vs Smart & Final Ratings based on looking at 3853 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Does your manager seem to care about you as a person?".

Safeway52
Smart & Final

Compensation Culture Ratings vs Smart & Final

Safeway rates % lower than Smart & Final on Compensation Culture Ratings vs Smart & Final Ratings based on looking at 2584 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Do you believe you're paid fairly?".

Safeway48
Smart & Final

Team Culture Ratings vs Smart & Final

Safeway rates % lower than Smart & Final on Team Culture Ratings vs Smart & Final Ratings based on looking at 2329 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

Safeway60
Smart & Final

Environment Culture Ratings vs Smart & Final

Safeway rates % lower than Smart & Final on Environment Culture Ratings vs Smart & Final Ratings based on looking at 2175 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Does someone you work with closely, make you want to quit your job?".

Safeway66
Smart & Final74

Sentiment Culture Ratings vs Smart & Final

Safeway rates % lower than Smart & Final on Sentiment Culture Ratings vs Smart & Final Ratings based on looking at 3283 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What do you like best about your company?".

Safeway54
Smart & Final