EMPLOYEE PARTICIPANTS: 1518

TOTAL RATINGS: 14172

EMPLOYEE PARTICIPANTS: 533

TOTAL RATINGS: 3559

Safeway vs Smart & Final

Compare Safeway versus Smart & Final for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1518 employees and customers of Safeway and 533 employees and customers of Smart & Final.

Safeway

Safeway's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Safeway.

Smart & Final

Smart & Final's brand is ranked #513 in the list of Global Top 1000 Brands, as rated by customers of Smart & Final.

2.5/5

Product Quality

3.3/5

2.3/5

Pricing

3.2/5

2.3/5

Customer Service

3.2/5

-41

NPS Score

24%	Promoters
11%	Passive
65%	Detractors

-7

NPS Score

38%	Promoters
17%	Passive
45%	Detractors

Net Promoter Score
Winner by 34

See how Safeway compares to its competitors

See how Smart & Final compares to its competitors

Working at Safeway vs Working at Smart & Final

54 / 100

CEO Rating

David Hirz

67 / 100

CEO Rating
Winner by 13%

Safeway

Safeway doesn't have enough ratings to calculate the Team Culture Ratings.

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Smart & Final

Employees at Smart & Final rate their CEO, David Hirz, 67/100. This score is 13% higher than the scores of Safeway's CEO, Robert Miller. Employees in the Customer Support and Product departments rate David Hirz the highest.

CEO Score 54

CEO Score

CEO Score 67

Overall Culture 55

Overall Culture

Overall Culture 63

-36

eNPS

-17

Gender Score 53

Gender Score

Gender Score 61

Diversity Score 58

Diversity Score

Diversity Score 60

Perk And Benefits 52

Perk And Benefits

Perk And Benefits 58

Professional Dev. 41

Professional Dev.

Professional Dev. 40

Overall Culture at Safeway vs Smart & Final

/ 100

Safeway

Employees at Safeway rate their Overall Culture a 55/100, with Finance and Engineering as the two departments that rate their experience the highest.

/ 100

Smart & Final

Employees at Smart & Final rate their Overall Culture a /100, with Customer Success and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

Safeway
Smart & Final63

Employee Net Promoter Score at Safeway vs Smart & Final

-36

eNPS

Safeway

308 Promoters 24%

201 Passives 16%

750 Detractors 60%

-17

eNPS

Smart & Final

143 Promoters 34%

64 Passives 15%

213 Detractors 51%

Employee Net Promoter Score
Winner by %

Safeway-36
Smart & Final-16

Gender Score at Safeway vs Smart & Final

/ 100

Safeway

Employees at Safeway rate their Gender Score a 53/100, with Finance and Design as the two departments that rate their experience the highest.

/ 100

Smart & Final

Employees at Smart & Final rate their Gender Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 8%

Safeway53
Smart & Final

Diversity Score at Safeway vs Smart & Final

/ 100

Safeway

Employees at Safeway rate their Diversity Score a 58/100, with Finance and Design as the two departments that rate their experience the highest.

/ 100

Smart & Final

Employees at Smart & Final rate their Diversity Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

Safeway58
Smart & Final

Perk and Benefits Score at Safeway vs Smart & Final

/ 100

Safeway

Employees at Safeway rate their Perk and Benefits Score a 52/100, with Finance and Design as the two departments that rate their experience the highest.

/ 100

Smart & Final

Employees at Smart & Final rate their Perk and Benefits Score a /100, with Customer Success and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

Safeway52
Smart & Final

Professional Development Score at Safeway vs Smart & Final

/ 100

Safeway

Employees at Safeway rate their Professional Development Score a 41/100, with Operations and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

/ 100

Smart & Final

Employees at Smart & Final rate their Professional Development Score a /100.

Safeway41
Smart & Final

Leadership Culture Ratings vs Smart & Final

Safeway rates % lower than Smart & Final on Leadership Culture Ratings vs Smart & Final Ratings based on looking at 3942 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Safeway52
Smart & Final64

Compensation Culture Ratings vs Smart & Final

Safeway rates % lower than Smart & Final on Compensation Culture Ratings vs Smart & Final Ratings based on looking at 2643 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your Benefits?".

Safeway48
Smart & Final

Team Culture Ratings vs Smart & Final

Safeway rates % lower than Smart & Final on Team Culture Ratings vs Smart & Final Ratings based on looking at 2380 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

Safeway60
Smart & Final

Environment Culture Ratings vs Smart & Final

Safeway rates % lower than Smart & Final on Environment Culture Ratings vs Smart & Final Ratings based on looking at 2217 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What is most positive about the culture and environment at your company?".

Safeway66
Smart & Final

Sentiment Culture Ratings vs Smart & Final

Safeway rates % lower than Smart & Final on Sentiment Culture Ratings vs Smart & Final Ratings based on looking at 3357 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What would you most like to see improved at your company?".

Safeway
Smart & Final61