Asurion Employee Reviews

I am so excited to finally be part of a great company again. I lost my 10 year position during covid and was not able to be included in the hire back due to being a group of 14 and they were only able to bring 1 person back that was the most senior person. I have worked nearly 2 years here!

Revisión Review del Departamento de HR · Publicado hace 3 años

My manger gives me and my team a lot of freedom to do what we see fit to fill the company goals.

Revisión Review del Departamento de IT · Publicado hace 3 años

My manager cares about me as a person and wants me to be successful. My co-workers and peers unselfishly give their best effort to our projects. I feel lucky to work at Asurion.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

It used to br great. But it seems like Asurion made some bad financial decisions so everything is about a number and people don't matter. I don't matter. As long as my team does well I'm not in harms way, as soon as a number drops I'm on the chopping block. I don't get paid fairly for the hours

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

I came to Asurion in 2018 and have progressed in 2020 by becoming a coach and continued my success as a coach.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

I appreciate the support given to me as an employee and the kindness shown by my manager.

Revisión Review del Departamento de HR · Publicado hace 3 años

I fell my leadership team is always available and gives me an honest answer to any questions I may have.

Revisión Review del Departamento de IT · Publicado hace 3 años

No nonsense focus on the present and future success of Asurion.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

They are fully invested in ensuring we have tools and the information we need to support our teams.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

I've had good experiences when I've tried to communicate with senior leadership.

Revisión Review del Departamento de Ingienería · Publicado hace 3 años

Appreciating each employee and what they bring to the table instead of picking a favorite. I have been doing great in all the metrics but once I do great in one metric the goalpost seems to shift to align with team members the Coach prefers to put in a Leadership position.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

Thinking strategically and making decisions that support our long term strategy. They need to stop making decisions quickly without a thought out plan.

Revisión Review del Departamento de HR · Publicado hace 3 años

listening to their team members

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

I don't even know who our leadership team is beside my DM. If I need to give an answer, I Don't feel like we have really any recognition or I feel like we aren't celebrated enough. I feel like we should be in the quarterly meetings the dm do since we are store leads and we technically run thestores.

Revisión Review del Departamento de IT · Publicado hace 3 años

Being properly educated on tools and resources. All leadership members are the definition of Peter's Principle.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

time off and retirement savings

Revisión Review del Departamento de HR · Publicado hace 3 años

Bonuses, stock options, and 401K match.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

We are currently using competitive wages based on areas that we live and work in.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

Flexibility. Between my health and family, the flexibility that's been extended is hard to quantify, but is as important as my pay.

Revisión Review del Departamento de Ingienería · Publicado hace 3 años

Annual bonus, when we get them.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 3 años

I would feel better about my compensation if I was compensated fairly for the role I am in the area of the country I work in.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Pay was not sufficient to begin with for what I do, and with Inflation factored in the pay doesn't go as far as it used to. I have constantly tried to apply myself and been a very hard worker. I am constantly looking to grow but my Team and growth have become stale as of recent.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

Overall bonus is nice but would be nice if had a multiplier tied to the performance of the company. Also the health benefits are not great. Cigna is horrible to work with and overall the insurance and 401k plans are expensive with not great options.

Revisión Review del Departamento de Ingienería · Publicado hace 3 años

As an internally promoted employee, i am paid less then an externally hired employee for the same role.

Revisión Review del Departamento de Administración · Publicado hace 3 años

Asurion does not preach the "ONE TEAM" core value. You are only treated better if you work in an office setting.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

My team is very supportive they share information, start of day motivation messages, connect as a group on a regular basis and share in success encouragements!

Revisión Review del Departamento de HR · Publicado hace 3 años

Sharing of work-related technical information.

Revisión Review del Departamento de IT · Publicado hace 3 años

Everyone is 100% committed to success and doing their best. That's a rare trait and everyone has it here!

Revisión Review del Departamento de Ventas · Publicado hace 3 años

They do their jobs most of the time

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

We are competitive and supportive in growth and will partner to ensure everyone has equality on the team.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

Be honest and not try climbing the ladder with fakeness

Revisión Review del Departamento de HR · Publicado hace 3 años

Inclusivity - less "boys" club, less favorites and more inclusivity & engagement equally across the board. Understanding difference in cultures and ethnicities - what is "cool" for one group may not be for another.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

My co-workers mimic the lack of knowledge exhibited by leaders. The leaders have set the bar extremely low.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

Stop ladder climbing and having false intentions

Revisión Review del Departamento de HR · Publicado hace 4 años

Our co-workers need to be better at respecting each other's time and come prepared. They should be better at making email threads and detailing request instead of reaching out without any details when they reach out for help and waste everyone's time.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

The culture is inclusive of all! That to me is what makes coming to work rewarding! It is an environment that everyone is able to build success and share their day!

Revisión Review del Departamento de HR · Publicado hace 3 años

Trust, cooperation, support, and accountability.

Revisión Review del Departamento de IT · Publicado hace 3 años

Asurion gives me the resources I need to be successful, and allows me to take the risks I need to be successful.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Nothing, the culture is basically sell or be fired. Doesn't matter how you get there. Fraud in a ton of markets but the number looks good so it doesn't matter.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

all-inclusive environment with not only your line of business but other areas outside of you current work environment

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

It does not matter what we say. It will not be heard or be overlooked unless the business is profitable.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

The company needs to spend money to build the brand. We have no commercials, targeted AI ad's, nothing. No one has ever heard of this business.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Relization that those that do not know their jobs should be let go

Revisión Review del Departamento de HR · Publicado hace 3 años

Get back to the Asurion culture - the one that valued people, thoughts, doing a few things really well instead of over reaching and putting the company in financial straights. We are all tired and mentally bruised from July. It is going to take time and better direction for a better culture.

Revisión Review del Departamento de HR · Publicado hace 4 años

Benefits costs went up substantially while overall salary remains flat. The pay for the job responsibilities and industry is low, and title is not commensurate with actual job duties. Some managers are difficult to work with.

Revisión Review del Departamento de IT · Publicado hace 4 años

Interviewers understand if you don't know something

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

Several rounds and team interviews ensured I was a good fit not just for my hiring manager and immediate team but across the company.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 4 años

I talked with the same team I was going to be working with, and it was very natural. NO grilling, or gotcha questioning.

Revisión Review del Departamento de IT · Publicado hace 5 años

That they speak with you like a normal person and try to get to know you.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Video interview was quick and easy

Revisión Review del Departamento de Comunicación · Publicado hace 5 años

I was called for interviews twice after being hired. Poor communication behind the scenes, misleading information given about the job during interview

Revisión Review del Departamento de Ventas · Publicado hace 5 años

The ability to share success stories, be rewarded for a job well done and have a great team to work with that includes leadership that treats everyone fair!

Revisión Review del Departamento de HR · Publicado hace 3 años

Open communication, regular recognition of achievements, and constructive feedback.

Revisión Review del Departamento de IT · Publicado hace 3 años

My clients tell me that I am their favorite vendor partner because Asurion doesn't say "No," and instead figures out a way to make it happen!

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Seeing the team that I work with being successful on a daily basis.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

Knowing that I continue to grow while my efforts will both improve our offerings and improve our margin by automating processes that are appropriate, and enforcing code-quality through standardization and automation.

Revisión Review del Departamento de Ingienería · Publicado hace 3 años

STOP IGNORING FRAUD JUST BECAUSE NUMBERS LOOK NICE

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

There is no direction or plan. There's a long term vision to grow the company but the path to get there is not clear. We try to focus on too much.

Revisión Review del Departamento de HR · Publicado hace 3 años

just look at the glassdoor ratings...

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Goals are unreasonable and late during communication. We as front workface give feedbacks to our team member on a daily basis, but comes and rewards are unreasonable. We can't reward team members fairly unless you are an executive or office employee. fundings are not spread evenly.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

90% of my job is done virtually but I am not allowed to work virtually. Stop making employees be hub based when it isn't necessary for their job function

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Asurion highers smart, competent people

Revisión Review del Departamento de Mercadotecnia · Publicado hace 4 años

Breakdown of silos; Its a huge company but often people in the same department don't know each other or what other peers are responsible for. Need more integration

Revisión Review del Departamento de Mercadotecnia · Publicado hace 4 años