
Its not rocket science, treat your guests as if you invited them in your home
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Go back to the basics---Guest-Employee--Investor priorites folks--Quality-Value- & Service-- nobody remembers those days--employes begged for shifts-wow, those were the days!!
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Go back to being a "fish house"--maybe not all the way back to the nautical uniforms, but i tell you, not happier crew (or guests)
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If you worked the number of hours it to complete all assigned tasks successfully, we were looking at 70 hour weeks, not to mention the close-off-open-mid- off-open-close--vindictive GM
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