
Loyalty. Many tenured employees are loyal to other OG's and are very support eachother. Also, many employees across the company want to see others succeed and mentor others across different segments/orgs.
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Some leaders genuienly care and go over and beyond to help reps who are struggling. Leadership also recognizes that DocuSign made many mistakes during the pandemic and acknowledge the lack of support from the XDR org.
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Instead of being hyperfocused on hitting quota and accelerators as quickly as possible by selling BAD deals, take a step back and run a thorough discovery call. Way too many bad deals being sold which creates a bad customer experience and directly impacts the install org.
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Recruiting scheduled several interviews w/ different teams to help determine where to place me based on skillsets. Leaders on other teams also offered to help me prep for promo interviews and advocated for my promo. Felt very supported but this was also pre-pandemic, so things could have changed.
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It's not my job to spend majority of my time training or providing collateral for external reps and external leaders when I've been at the company for years and make significantly less than external hires, especially when im a top performer. Increase SMB AE pay, not MDRs have it easy.
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