DoorDash Leadership Employee Reviews | Comparably
DoorDash Empresa Reclamada
At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. leer más
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2866
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20843
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DoorDash Leadership Employee Reviews

¿Qué es lo que más te gusta del equipo de liderazgo?

The support is normally very responsive and helpful

Revisión Publicado hace 4 meses

a simple document to be signed is taking forever..

Revisión Publicado hace un año

The human resources work hard to keep dashers satisfied.

Revisión Publicado hace un año

Have to fix so many stuff like navigation

Revisión Publicado hace 2 años

The leadership team is so down to earth and very supportive and understanding. I love the leadership that I work with in my department. Empathy is a gift, but can also be learned to an extent. This department requires empathy and support. Leadership has been helpful to our growth & development.

Revisión Publicado hace 2 años

They are reliable always available super friendly

Revisión Publicado hace 2 años

team work , Understanding , clear communication

Revisión Publicado hace 2 años

They help out when necessary

Revisión Publicado hace 2 años

To soon to answer . Will let you know

Revisión Publicado hace 2 años

I don't know my leadership team or anyone , think its pretty much A.I. operated

Revisión Publicado hace 2 años

Absolutely nothing is good about this company, it's representatives or the pricing

Revisión Publicado hace 2 años

They are very helpful when I call

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Im not sure because i do not know who they are

Revisión Publicado hace 2 años

They're usually pretty helpful but seems like I have a lot of issues with customer service caring about the dashera problems

Revisión Publicado hace 3 años

Dasher support is there when you need it

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

I have never spoken to anyone in management. There seems to be no top down or even flattened corporate structure

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Doing more with less and taking on challenging problems

Revisión Publicado hace 3 años

Can comunicate well with others

Revisión Publicado hace 3 años

I like Absolutely Everything about it

Revisión Publicado hace 3 años

They are always uplifting us

Revisión Publicado hace 3 años

¿En qué necesita mejorar el equipo de liderazgo?

Know what it takes to be a Dasher

Revisión Publicado hace 21 días

Better wages for us drivers

Revisión Publicado hace un mes

Answering question that there dasher needs to feel appreciated when there's a problem with Account or anything else and respected

Revisión Publicado hace 2 meses

dispensing the work available fairly and evenly to all drivers also a place where drivers can uissue their complaints and be heard outside the support team available to us

Revisión Publicado hace 4 meses

Management has no interest in cultivating long-term talent or investing in quality teams. Get rid of the rotating career consultants and their buzzwords and install real people leaders.

Revisión Publicado hace 9 meses

Communicating with each other and education

Revisión Publicado hace un año

Treat workers a d customers with actual respect. Pay your labor fairly. Don't allow and/or encourage support to lie to end users.

Revisión Publicado hace un año

Everything communication with higher ups

Revisión Review del Departamento de Customer Success · Publicado hace un año

At answering question normal and not being so rude to the drivers when they call

Revisión Publicado hace un año

Looking into internal issues such as constant glitches with the app.

Revisión Publicado hace 2 años

Hiring inside the company, instead of outsourcing

Revisión Publicado hace 2 años

No one hears from leadership. Who is leadership? When I ask to speak to a manager, I can't get one on the phone. When I need guidance on how my job works, there is none. Leadership? Doesn't exist for dashers.

Revisión Publicado hace 2 años

No team accountability when things go wrong with the App & has nothing to do with the dasher.....dashers won't be paid..or payment will be wrongfully held for a day. App design & functionality fail. Ratings wrongfully effected in a negative way that has nothing to do with dashers work performance

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

All they do is lie still then hang up and threaten you and break the law violate your rights is an employee break the law still lie steel break the law

Revisión Publicado hace 2 años

I am working with my car i am a driver

Revisión Publicado hace 2 años

Everything useless at T**s on a bull

Revisión Publicado hace 2 años

Rub. Do Uber or any other place.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Need to be able to contact someone other than customer support who reads off of a script

Revisión Publicado hace 2 años

There is no way to contact them.

Revisión Publicado hace 3 años

The drivers do the work without them there wouldn't be a company maybe treat them with some respect and maybe get a customer service system that actually works

Revisión Publicado hace 3 años
BOTTOM
15%

Leadership Scores are rated in the Bottom 15% of similar size companies on Comparably

Rated DoorDash Leadership the Highest

  • Department - Communications
    +39%
  • Department - HR
    +26%
  • Tenure - 5 to 10 Years
    +25%

Rated DoorDash Leadership the Lowest

  • Gender - Non-Binary
    -31%
  • Department - Customer Success
    -17%
  • Department - Design
    -10%
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