DoorDash Leadership Employee Reviews
What do you like best about the leadership team?
a simple document to be signed is taking forever..
The human resources work hard to keep dashers satisfied.
Have to fix so many stuff like navigation
The leadership team is so down to earth and very supportive and understanding. I love the leadership that I work with in my department. Empathy is a gift, but can also be learned to an extent. This department requires empathy and support. Leadership has been helpful to our growth & development.
They are reliable always available super friendly
team work , Understanding , clear communication
They help out when necessary
To soon to answer . Will let you know
I don't know my leadership team or anyone , think its pretty much A.I. operated
Absolutely nothing is good about this company, it's representatives or the pricing
They are very helpful when I call
Review from Customer Success Dept
Im not sure because i do not know who they are
They're usually pretty helpful but seems like I have a lot of issues with customer service caring about the dashera problems
Dasher support is there when you need it
Review from Customer Success Dept
I have never spoken to anyone in management. There seems to be no top down or even flattened corporate structure
Review from Operations Dept
Doing more with less and taking on challenging problems
Can comunicate well with others
I like Absolutely Everything about it
They are always uplifting us
They are very helpful and easy to work with
What does the leadership team need to get better at?
Management has no interest in cultivating long-term talent or investing in quality teams. Get rid of the rotating career consultants and their buzzwords and install real people leaders.
Communicating with each other and education
Treat workers a d customers with actual respect. Pay your labor fairly. Don't allow and/or encourage support to lie to end users.
Everything communication with higher ups
Review from Customer Success Dept
At answering question normal and not being so rude to the drivers when they call
Looking into internal issues such as constant glitches with the app.
Hiring inside the company, instead of outsourcing
No one hears from leadership. Who is leadership? When I ask to speak to a manager, I can't get one on the phone. When I need guidance on how my job works, there is none. Leadership? Doesn't exist for dashers.
No team accountability when things go wrong with the App & has nothing to do with the dasher.....dashers won't be paid..or payment will be wrongfully held for a day. App design & functionality fail. Ratings wrongfully effected in a negative way that has nothing to do with dashers work performance
Review from Operations Dept
All they do is lie still then hang up and threaten you and break the law violate your rights is an employee break the law still lie steel break the law
I am working with my car i am a driver
Everything useless at T**s on a bull
Rub. Do Uber or any other place.
Review from Customer Success Dept
Need to be able to contact someone other than customer support who reads off of a script
There is no way to contact them.
The drivers do the work without them there wouldn't be a company maybe treat them with some respect and maybe get a customer service system that actually works
Having access for employee's to reach them
Review from Customer Success Dept
Give access to supervisors that we can complain about unprofessional agents
Understanding the reality of the driver's job and to allow them to be compensated when doordash/the doordash app makes the error. I have several times already been lead to wrong locations, told Id be half-compensated by a rep, then it didnt happen, they mis-categorize it & say im not eligible. Awful
Worse company ever created my man.