DoorDash Culture | Comparably
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DoorDash Claimed Company
At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. read more
EMPLOYEE
PARTICIPANTS
2842
TOTAL
RATINGS
20606

DoorDash Company Culture

DoorDash Culture

This score is derived from employee ratings & reviews
2.6/5
DoorDash's Overall Culture is rated D

Top Rated Culture Dimensions

DoorDash CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Tony Xu DoorDash's CEO
Tony Xu
55 /100

Diversity at DoorDash

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Diverse employees at DoorDash have rated Environment, Office Culture, and Outlook as the highest categories they have scored

Women at DoorDash

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at DoorDash have rated Environment, Office Culture, and Outlook as the highest categories they have scored

DoorDash eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-17

DoorDash employees are -17% more likely to recommend DoorDash as a great place to work

35%Promoters
13%Passives
52%Detractors

Working at DoorDash

Working at DoorDash is rated below average by 2842 employees, across various culture dimensions. DoorDash employees rate Environment highest among all categories, and think that Team and Compensation have the most room for improvement, putting DoorDash’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in San Francisco. See below in detail how working at DoorDash was rated by employees.

Overall Company Culture at DoorDash

D

Overall Company Culture at DoorDash is rated D

Last updated 2 days ago

Bottom
15%

DoorDash ranks in the Bottom 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 2842 Employees

View Results
0
20
40
60
80
100
HR
86
HR86
Communications
85
Communications85
Finance
72
Finance72
Customer Support
68
Customer Support68
Sales
66
Sales66
Product
63
Product63
Operations
59
Operations59
Engineering
57
Engineering57
Marketing
57
Marketing57
Business Dev
54
Business Dev54
Design
47
Design47
Customer Success
45
Customer Success45
Admin
35
Admin35

DoorDash Employee Reviews

Out of 2068 DoorDash employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping DoorDash improve their work culture.

56%
44%
Positive Reviews56%
Constructive Feedback44%

Positive Reviews From DoorDash Employees

  • What did you like most about the interview process?
    There was a time when Doordash would listen to their employees they no longer do that and it is very disheartening.
  • What makes you most happy at work?
    About six months ago, I was written up on a social media page received 179 comments over 600 likes and an additional $600 in tips. Then Doordash started their new programs and they are destroying my desire to work for him. I'm looking for something else
  • What is most positive about the culture and environment at your company?
    I love the interaction with the restaurant owners as well as the customers I deliver to. I have trained many of your drivers to be better drivers and I'm constantly being beaten up by your upper management team getting tired of it.

Constructive Feedback From DoorDash Employees

  • What does the leadership team need to get better at?
    Management has no interest in cultivating long-term talent or investing in quality teams. Get rid of the rotating career consultants and their buzzwords and install real people leaders.
  • What does the leadership team need to get better at?
    Communicating with each other and education
  • Why do you feel undervalued and what would make you feel better about your compensation?
    More oppurtunities that work for me

DoorDash Company Information

DoorDash Company Overview

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash was founded in 2013 and its current CEO is Tony Xu. Since its inception 13 years ago, DoorDash has grown to 7000 employees.

DoorDash Mission, Vision & Values

DoorDash Mission Statement

At DoorDash, we’re working to connect more businesses to more people. We want to shrink every city by bringing people anything—faster, fresher, and from farther away. And we’re doing it everyday: from prep-times to traffic to weather, we’ve innovated a groundbreaking approach to delivery that factors in all the elements that come between people and their products. We want to be the shortest distance between every local store and people’s doors. We’re breaking down the art of delivery to a perfect science – one order at a time.

DoorDash Vision Statement

Our vision - which will take decades to realize - is to build a last-mile logistics platform, create a set of services to grow a merchant s sales, and produce a membership program that connects consumers to the merchants that sustain them.

DoorDash Values

  • Make room at the table
  • Think outside the room
  • One team, one fight
  • Be an owner
  • Dream big, start small
  • Choose optimism & have a plan
  • Truth seek
  • 1% better every day
  • Consumer-obsessed, not competitor focused
  • Bias for action
Headquarter303 2nd Street
San Francisco, CA 94107
United States of America
Websitewww.doordash.com/
Founding Date2013
Tel650-681-9470
Company StatusPublic
StockDASH
Jobscareers.doordash.com/
Social Sites

DoorDash Competitors

DoorDash competitors include Uber, Google, Meta, and Amazon. DoorDash ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how DoorDash compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Uber's Logo
    Uber
    4.7/5
  2. #2
    Google's Logo
    Google
    4.6/5
  3. #3
    Meta's Logo
    Meta
    4.6/5
  4. #4
    Amazon's Logo
    Amazon
    4.2/5
  5. #5
    DoorDash's Logo
    DoorDash
    2.6/5
  • Culture Video

DoorDash Employees

DoorDash has 7000 employees. 2842 employees at DoorDash have reviewed DoorDash across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 2842 DoorDash employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at DoorDash are mostly dissatisfied with their total compensation at DoorDash, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at DoorDash are mostly dissatisfied with their team. 2842 Participants grade the quality of their coworkers an F. Less than half believe the meetings at DoorDash are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at DoorDash believe the environment at DoorDash is positive. Most Participants believe the pace of work at DoorDash is comfortably fast. About 65% of the employees at DoorDash work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.

Overall, the employees at DoorDash are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
DoorDash employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at DoorDash report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at DoorDash have 0 meetings
Meetings
A Day in the Life
52% of DoorDash employees look forward to interacting with their team every day
Coworkers
A Day in the Life
DoorDash employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of DoorDash employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
DoorDash employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
59% of DoorDash employees call their work environment positive
Environment

Joining DoorDash - Employee Onboarding

The prevailing opinion from employees about joining DoorDash is that the company was very prepared on their first day. DoorDash employees concluded that their overall onboarding experience was positive. 36% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

DoorDash KPIs and OKRs

At DoorDash 64% of employees think their department KPIs and OKRs are clear. Employees’ understanding of DoorDash's KPIs and OKRs is essential for its success. Out of 30 DoorDash employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 17 have said yes.

AnswerPercent
Yes57%
No43%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes64%
No36%
Are the KPIs/OKRs for your department clear?

DoorDash CEO & Leadership

DoorDash CEO - Tony Xu

Tony Xu DoorDash's CEO
55 /100

DoorDash’s CEO Tony Xu started in this role in 2013. Tony’s approval rate is lower compared to CEOs at similar sized companies, putting Tony in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in San Francisco. Tony Xu’s employees rank DoorDash in the Top 50% for Environment, in the Bottom 45% for Office Culture, and in the Bottom 40% for Professional Development. Xu is generally unpopular with DoorDash employees, but ranks especially low with Non-Binary employees, and by employees in the Customer Success department and employees in the Admin department. However, employees with the company for Less than 1 Year have a slightly more favorable view of the CEO.

DoorDash Leadership

The DoorDash Executive Team is rated a “D” and led by CEO Tony Xu, Chief Operating Officer & President Christopher Payne, and Chief Business and Legal Officer Keith Yandell

  • Tony Xu  CEO / President

    Tony Xu CEO / President

    Tony Xu is the CEO and Co-founder of DoorDash, a technology company passionate about transforming local businesses and... read more

  • Christopher Payne Chief Operating Officer & President

    Christopher Payne is the President of DoorDash, a technology company that connects consumers with their favorite local... read more

  • Keith Yandell Chief Business and Legal Officer

    Keith Yandell serves as the Chief Business Officer at DoorDash, where he oversees corporate partnerships and... read more

  • Prabir Adarkar Chief Financial Officer

    Prabir Adarkar is the Chief Financial Officer at DoorDash and oversees DoorDash’s International Strategy & Operations... read more

  • Tia Sherringham General Counsel

    Tia Sherringham serves as General Counsel and Corporate Secretary for DoorDash, where she oversees the legal team, as... read more

  • Elizabeth Jarvis-Shean Vice President, Communications & Policy

    Elizabeth Jarvis-Shean is Vice President of Communications and Policy at DoorDash, leading the company’s policy,... read more

  • Jessica Lachs VP, Analytics & Data Science

    Jessica Lachs is the VP of Analytics and Data Science at DoorDash, where she leads a team of data scientists that help... read more

  • Kofi Amoo-Gottfried Chief Marketing Officer

    Kofi is the Chief Marketing Officer at Doordash. He began his career at Leo Burnett Chicago & Leo Burnett London where... read more

  • Ryan Sokol Vice President Of Engineering

    Ryan Sokol serves as the Vice President of Engineering at DoorDash, where he leads all functions for the engineering... read more

DoorDash Salaries

How much does DoorDash pay?

How much do people at DoorDash get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at DoorDash is $115,101, or $55 per hour, while the estimated median salary is $118,539, or $56 per hour.

At DoorDash, the highest paid job is a Group Engineering Manager at $251,075 annually and the lowest is an Admin Assistant at $47,273 annually. Average DoorDash salaries by department include: Marketing at $109,717, Admin at $49,662, Customer Support at $49,482, and Finance at $81,250. Half of DoorDash salaries are above $118,539.

1045 employees at DoorDash rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 3109 ratings) while 1005 employees at DoorDash rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 1022 ratings).

Salaries contributed from DoorDash employees include job titles like Director of Marketing, Senior Marketing Manager, Business Analyst, and Operations Manager. Comparably data has a total of 18 salary records from DoorDash employees.

Last updated 3 days ago.

1st Percentile
$63k
$63k1st Percentile
17th Percentile
$94k
$94k17th Percentile
33rd Percentile
$118k
$118k33rd Percentile
50th Percentile
$186k
$186k50th Percentile
67th Percentile
$251k
$251k67th Percentile
83rd Percentile
$319k
$319k83rd Percentile
100th Percentile
$326k
$326k100th Percentile
$115,101*
Average Compensation
$118,539*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

DoorDash Salaries by City

DoorDash Salaries by Department

Explore DoorDash Salaries

Diversity & Inclusion at DoorDash

Diverse employees at DoorDash score the company 58/100 across various culture categories, placing DoorDash in the Bottom 25% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at DoorDash across various culture dimensions.

At DoorDash, we strive to build diversity, equity, and inclusion into People operations, policies, and programs; therefore, empowering employees with the tools to ensure that underrepresented identities and perspectives are valued and can thrive.,,To both address the specific areas in which we need to increase our DEI investments and to set clear demographic representation goals that reflect the broader population and communities we serve, we are committing to the following company-wide goals to increase representation for underrepresented groups by 2025:,,Underrepresented People of Color (U.S.): Goal to increase representation by 8 percentage points, reaching 40% representation among our U.S. workforce; emphasis on improving representation in technical roles, people management, and leadership.,- In technical roles: goal to increase from 7% to 10%,- In leadership (director level and above): goal to increase from 12% to 20%,,Women and Nonbinary People (Global): Goal of 5 percentage points increase to 50% representation; emphasis on improving representation for women and nonbinary people of color, as well as gender representation in people management and leadership.,,Management Team and Board of Directors: Goal of 50% women, nonbinary people, and underrepresented people of color in new appointees.,,In addition to existing internal initiatives, these commitments aim to operationalize and ensure accountability for DEI at DoorDash as we advance and strengthen a diverse, equitable, and inclusive workplace and company culture.,,We strive to meet these goals with a holistic action plan, understanding that improved representation will only happen if we are successful in our DEI strategy across the entire employee lifecycle, day after day and year after year. This includes diversity recruiting, addressing turnover across underrepresented groups, strengthening programs and systems that promote upward mobility and retention of underrepresented talent, placing an emphasis on representation in business-critical and leadership roles, ensuring we are maintaining pay equity and achieving promotion parity, and more.

Ranked Culture the Highest

Women 86/100
Department - HR
Men 83/100
Department - HR
Diverse Employees 93/100
Department - Communications

Ranked Culture the Lowest

Women 46/100
Department - Customer Success
Men 48/100
Department - Customer Success
Diverse Employees 43/100
Department - Customer Success

DoorDash Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
  • Work From Home Policy
  • Unique Office Space

DoorDash PTO

DoorDash's PTO and Vacation policy typically gives unlimited days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is DoorDash's most important benefit besides Healthcare when ranked by employees, with 40% of employees saying it is the most important benefit. DoorDash's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time20%
Vacation Policy40%
Office Meals0%
401k Contribution40%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes33%
No67%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo23%
$1500 - $2500/mo8%
$1000 -$1500/mo23%
$500 -$1000/mo0%
Less than $500/mo46%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

DoorDash Careers

DoorDash Jobs

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H1B Visa

In 2019, DoorDash applied for 46 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

DoorDash has a total of 7000 employees

46
Total Applied
  • 100% Granted (46 out of 46)
  • 0% Denied ( out of 46)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 46)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 46)

This data was calculated using publicly sourced data from OFLC Performance Data

Let DoorDash Know You Want To Work There

Overview of Candidates Interested in DoorDash on Comparably

Candidates By Department

All Industries
45%
Engineering
18%
Operations
11%
Product
7%
Marketing
5%
Other
14%

Candidates By Location

San Francisco
25%
Minneapolis
23%
New York City
5%
Los Angeles
5%
Rio
2%
Other
41%

DoorDash Internship Program

At DoorDash, we believe that interns are essential to our mission of attracting and retaining top talent. During our 12 week internship, interns are completely immersed into our teams and will have the opportunity to develop, maintain, and ship products. As an intern, you will be able to make a direct impact on our business by collaborating with your team to solve real problems for our customers. We also offer 1:1 mentorship by top rated engineers, events that allow you to connect with fellow interns and company leaders, and full time conversion opportunities.

Prior to starting at DoorDash, we give interns the opportunity to review all our engineering teams taking on interns to match their own interests and development areas. This gives interns a more tailored experience by expressing which part of DoorDash they get to work with to gain the greatest learning experience and an exciting summer!

How difficult is it to get an internship at DoorDash?

Operations
Very Difficult0%
Somewhat Difficult0%
Not Difficult0%
Difficult0%
Does Not Offer Internships100%
Answered by 5 Operations Interns

Frequently Asked Questions regarding DoorDash

What is DoorDash address?

DoorDash location is at 303 2nd Street

Who is the CEO of DoorDash?

DoorDash CEO is Tony Xu, their score by employees is 55

What is DoorDash eNPS?

The eNPS for DoorDash is -17

What is the salary for CS Rep in DoorDash?

CS Rep average salary in the US is 48k

What are the salaries in the Admin in DoorDash?

The average salaries for Admin in DoorDash is 50k

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