DoorDash Employee Reviews
Out of 2092 DoorDash employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping DoorDash improve their work culture. The Marketing team, with 86% positive reviews, reports the best experience at DoorDash compared to all other departments at the company. The Sales team offered the most constructive feedback, with 32% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Know what it takes to be a Dasher
Better wages for us drivers
Answering question that there dasher needs to feel appreciated when there's a problem with Account or anything else and respected
dispensing the work available fairly and evenly to all drivers also a place where drivers can uissue their complaints and be heard outside the support team available to us
Management has no interest in cultivating long-term talent or investing in quality teams. Get rid of the rotating career consultants and their buzzwords and install real people leaders.
Why do you feel undervalued and what would make you feel better about your compensation?
Paid what i am worth. I make DoorDash work or customer uses Uber Eats instead of DoorDash.
More oppurtunities that work for me
Be fair. Dont penalize people for trying to do right by the customer.
Base pay is 2 dollars and min wage is 15/hr 2-3 delivery's is about 1 hr that is 6 dollars an hr
Review from Customer Success Dept
DASHERS DONT GET BENEFITS OR DISCOUNTS NOR DO WE GET OUT DASHER GEAR FOR THE FIRST TIME FREE SINCE WE ARE WORKING FOR DOORDASH COMPANY.. WE DONT EVEN GET THE GEAR AN BAGS AND MAGS ETC AR LOW PRICE EITHER.. WE SHOULD GET OUR FIRST GEAR AN BAGS FREE FIRST THEN ATLEAST PAY HALF PRICE NEXT TIME FOR RE.
What do your coworkers need to improve and how could you work together better?
They can all be trained. Bunch of retards working there
They hate their job but need the money
American employees are need for american drivers
There are no coworkers here
What co-workers? I don't work with anybody else.
What needs to change to make the company culture better?
Nicer benefits but compensation pay
People that care about helping there team in any way possable
im sure everyone would be much happier if we were paid fairly
Leave dadhers money alone that they work for and use their gas for
To pay full amount of money for work which we have done
What would you improve about your company's interview process?
More concern and attention to details
There needs to be a way to confirm that the person signing up is the person driving. I've had a man who was supposed to be a woman deliver my food when i received a 50% off for dashing. That person is taking up the room for me to make money honestly.
Nothing. I dont care about this part
PAY YOUR DRIVER MORE MONEY PER MILAGE
There is no interview in this job
What's going wrong and how can it be improved?
Poor quality control and customers are affrade to meet Fasders because of poor looks and dress
The system is flawed and there is no tech support to help
Doordash management and escalation team accountability
Review from Operations Dept
Yeah we're not allow me to write enough words on what went wrong and the issue of why I rated this the way I did but you're more than welcome to reach out to me at any time and I will give you all the screenshots of everything and fill you in at [email protected] and I would be glad to speak
I need a minimum of 4000 characters to tell that tale
What would you most like to see improved at your company?
Addition of higher bonus’s & rezoning the dash areas. If a area has a bonus & someone gets pushed for a delivery we should get the bon
Review from Sales Dept
Any part of customer service that's out of my control.