Use a proven scientific method to screen new hires.
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The bonus structure was very lucrative of all metrics were met.
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Recognizing talent and utilizing strengths and helping with weaknesses. Absolutely no training above the GM roles. This is a recipe for disaster.
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They need to care more about the employees and retention than an unrealistic 22% all in labor cost. Which included salaried managers.
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Too high priced and understaffed. Asking for perfection without giving realistic goals for time, labor, food cost and hours worked. No work life balance.
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The higher level management teams were unrealistic with time management needs. Someone needs to add the time needed to accomplish all the task 's assigned to hours in a day. Very unrealistic expectations.
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