Five Guys Burgers & Fries CS Rep Employee Reviews
Briefly describe your overall experience at your company
Horrible. I can't wait until we get decent managers (general and up, store managers are perfect).
Review from Customer Support Dept
It's been a very fun and joyful place to make a living thanks five guys
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
There Friendly very welcoming they make you feel apart of the team immediately the training and orientation is well put together it's a smooth timely process but also hands on glad to be apart of something big
Review from Customer Support Dept
The leadership team is GREAT!
Review from Customer Support Dept
I love the job i got offered here its the best work place i have ever had in my life
Review from Customer Support Dept
The leadership team is very approachable and friendly
Review from Customer Support Dept
What does the leadership team need to get better at?
Communication. They treat all their female employees like trash. The female managers are never told about changes & are constantly being treated with zero respect. They also mock their employees & disregard any feedback that we attempt to give them. Males are praised while the women are criticized.
Review from Customer Support Dept
What is the best part about your compensation package?
The best part about my compensation package would be the bonus we get added from special customers and secret shoppers
Review from Customer Support Dept
I love it because i can control what i do
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We are paid dust. We get treated like mules not like valued employees. Our GM and DM's are rude and act like we can't have a life outside of Five Guys. They demand open availability without taking into account we have things to do outside of work. Managers are only paid $1-2 more than employees.
Review from Customer Support Dept
What are some of the best things about your team?
Coworkers understand the struggle since we are all being treated like used rags. We do everything we can to keep each other going since we are the only ones we can rely on.
Review from Customer Support Dept
We all look at things as a team and get everyone's input on decision making for a smooth shift communication is a plus
Review from Customer Support Dept
Supportive & understanding. Like a family
Review from Customer Support Dept
They are reliable and funny to work with
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Five Guys Burgers & Fries yet.
Be the first to contribute a review.
What is most positive about the culture and environment at your company?
Literally the only positive thing is the coworkers. They understand the struggle.
Review from Customer Support Dept
The most positive about the culture at my company is that the CEO'S and other big managers are constantly around interacting with us and really taking are opinions into consideration
Review from Customer Support Dept
They are great restaurants to be working in
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Five Guys Burgers & Fries yet.
Be the first to contribute a review.
What did you like most about the interview process?
They literally only ask your availability (or at least used to). Then you're hired.
Review from Customer Support Dept
The layout to make it a simple process
Review from Customer Support Dept
The GM made the process simple and she made me feel welcome and comfortable. Kind of like a welcome to the family instead of an interview.
Review from Customer Support Dept
I loved that they were respectful
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Five Guys Burgers & Fries yet.
Be the first to contribute a review.
What makes you most happy at work?
Just honestly the culture and the good work associates and I love my job
Review from Customer Support Dept
The way everyone works as a team to get the customers the best experience and the best quality food
Review from Customer Support Dept
That i get to work around great people
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Five Guys Burgers & Fries yet.
Be the first to contribute a review.
What do you like best about your company?
There aren't any Outlook reviews of Five Guys Burgers & Fries yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Five Guys Burgers & Fries yet.
Be the first to contribute a review.