Five Guys Burgers & Fries Culture | Comparably
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EMPLOYEE
PARTICIPANTS
205
TOTAL
RATINGS
2075

Five Guys Burgers & Fries Company Culture

Five Guys Burgers & Fries Culture

This score is derived from employee ratings & reviews
3.2/5
Five Guys Burgers & Fries' Overall Culture is rated C

Top Rated Culture Dimensions

Five Guys Burgers & Fries CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Jerry Murrell Five Guys Burgers & Fries' CEO
Jerry Murrell
65 /100

Diversity at Five Guys Burgers & Fries

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at Five Guys Burgers & Fries have rated CEO Rating, Environment, and Team as the highest categories they have scored

Women at Five Guys Burgers & Fries

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at Five Guys Burgers & Fries have rated Environment, Team, and Work Culture as the highest categories they have scored

Five Guys Burgers & Fries eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-4

Five Guys Burgers & Fries employees are -4% more likely to recommend Five Guys Burgers & Fries as a great place to work

37%Promoters
22%Passives
41%Detractors

Working at Five Guys Burgers & Fries

Working at Five Guys Burgers & Fries is rated below average by 205 employees, across various culture dimensions. Five Guys Burgers & Fries employees rate Environment highest among all categories, and think that Office Culture and Professional Development have the most room for improvement, putting Five Guys Burgers & Fries’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Washington, DC. See below in detail how working at Five Guys Burgers & Fries was rated by employees.

Overall Company Culture at Five Guys Burgers & Fries

C

Overall Company Culture at Five Guys Burgers & Fries is rated C

Last updated 16 days ago

Bottom
40%

Five Guys Burgers & Fries ranks in the Bottom 40% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 205 Employees

View Results
0
20
40
60
80
100
Sales
71
Sales71
Operations
69
Operations69
Customer Support
67
Customer Support67
Marketing
59
Marketing59
Product
59
Product59

Five Guys Burgers & Fries Employee Reviews

Out of 272 Five Guys Burgers & Fries employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Five Guys Burgers & Fries improve their work culture.

75%
25%
Positive Reviews75%
Constructive Feedback25%

Positive Reviews From Five Guys Burgers & Fries Employees

  • What is most positive about the culture and environment at your company?
    Because of how absurd things are set up, many who work directly on line do their job, but do not care other than that. They speak on what they wish to and no matter what customers may be within the store. This is not because we don’t care about them, it’s because those above do not care of
    Posted 18 days ago
  • What are some of the best things about your team?
    The coworkers and my managers are people, they are not to blame for the price gouging done by corporate. The people you see day to day are not be be blamed, but those who you cannot see.
    Posted 18 days ago
  • What makes you most happy at work?
    knowing I had a customer came up to me and ask who made her Burger I said I did and she said that was the best burger she ever ate

Constructive Feedback From Five Guys Burgers & Fries Employees

  • What would you improve about your company's interview process?
    Have to wait up to 1-2 hours just for a manager to be ready. I.e. not proper shift management because of lack of staff.
    Posted 18 days ago
  • Why do you feel undervalued and what would make you feel better about your compensation?
    1: Five guys had always been paying above minimum wage by a very decent margin for many years before say 2015. Since then, they have been floating above if not directly on minimum wage in state to state and giving absolutely no chance of raises, no matter how long you worked there. Suffocation.
    Posted 18 days ago
  • What does the leadership team need to get better at?
    Being different. An emphasis is placed on how “five guys is so different” no it’s not, it is extremely similar if not the same as other conglomerates. They butter us up in the beginning and dangle the hope of raises or a future. But never allow us to rea
    Posted 18 days ago

Five Guys Burgers & Fries Company Information

Headquarter10440 Furnace Road, Suite 205
Lorton, VA 22079
United States of America
Websitewww.fiveguys.com/
Tel703-339-9500
Company StatusPrivate

Five Guys Burgers & Fries Competitors

Five Guys Burgers & Fries competitors include In-N-Out Burger, McDonald's, Qdoba, and Sonic Drive-In. Five Guys Burgers & Fries ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Five Guys Burgers & Fries compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    In-N-Out Burger's Logo
    In-N-Out Burger
    4.6/5
  2. #2
    Five Guys Burgers & Fries' Logo
    Five Guys Burgers & Fries
    3.2/5
  3. #3
    McDonald's' Logo
    McDonald's
    3.0/5
  4. #4
    Qdoba's Logo
    Qdoba
    2.4/5
  5. #5
    Sonic Drive-In's Logo
    Sonic Drive-In
    2.3/5
A Day in the Life
A Day in the Life
Five Guys Burgers & Fries employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Five Guys Burgers & Fries report the work pace is comfortably fast
Work Pace
A Day in the Life
79% of Five Guys Burgers & Fries employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Five Guys Burgers & Fries employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
62% of Five Guys Burgers & Fries employees call their work environment positive
Environment

Five Guys Burgers & Fries Employees

Five Guys Burgers & Fries has 6000 employees. 205 employees at Five Guys Burgers & Fries have reviewed Five Guys Burgers & Fries across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 16 days ago.

Overall, the 205 Five Guys Burgers & Fries employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Five Guys Burgers & Fries are mostly dissatisfied with their total compensation at Five Guys Burgers & Fries, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Five Guys Burgers & Fries are generally satisfied with their team. 205 Participants grade the quality of their coworkers a C. The majority believe the meetings at Five Guys Burgers & Fries are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Five Guys Burgers & Fries believe the environment at Five Guys Burgers & Fries is positive. Most Participants believe the pace of work at Five Guys Burgers & Fries is comfortably fast. About 68% of the employees at Five Guys Burgers & Fries work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Five Guys Burgers & Fries are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Five Guys Burgers & Fries - Employee Onboarding

The prevailing opinion from employees about joining Five Guys Burgers & Fries is that the company was very prepared on their first day. Five Guys Burgers & Fries employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Five Guys Burgers & Fries KPIs and OKRs

At Five Guys Burgers & Fries 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Five Guys Burgers & Fries' KPIs and OKRs is essential for its success. Out of 7 Five Guys Burgers & Fries employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes43%
No57%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Five Guys Burgers & Fries CEO & Leadership

Five Guys Burgers & Fries CEO - Jerry Murrell

Jerry Murrell Five Guys Burgers & Fries' CEO
65 /100

Jerry’s approval rate is lower compared to CEOs at similar sized companies, putting Jerry in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Washington, DC. Jerry Murrell’s employees rank Five Guys Burgers & Fries in the Top 25% for Environment, in the Bottom 45% for Outlook, and in the Bottom 45% for Team. Murrell is generally unpopular with Five Guys Burgers & Fries employees, but ranks especially low with employees in the Customer Support department, and by Hispanic or Latino employees and employees in the Product department. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO. When compared to Five Guys Burgers & Fries’s competitors, Jerry Murrell ranks below In-N-Out Burger CEO Lynsi Snyder.

Five Guys Burgers & Fries Leadership

The Five Guys Burgers & Fries Executive Team is rated a “C” and led by CEO Jerry Murrell, COO Tim Ross, and Chief Financial Officer Anthony Alston

  • Jerry Murrell  CEO / President

    Jerry Murrell CEO / President

    Jerry Murrell serves as the CEO / President of Five Guys Burgers & Fries.

  • Tim Ross COO

    Tim Ross serves as the COO of Five Guys Burgers & Fries.

  • Anthony Alston Chief Financial Officer

    Anthony Alston serves as the Chief Financial Officer of Five Guys Burgers & Fries.

  • Tom Alcott Regional Director Of Operations

    Tom Alcott serves as the Regional Director Of Operations of Five Guys Burgers & Fries.

  • Matthew Demers Vice President Field Operations

    Matthew Demers serves as the Vice President Field Operations of Five Guys Burgers & Fries.

  • Fred Chaves Senior Director Of Operations

    Fred Chaves serves as the Senior Director Of Operations of Five Guys Burgers & Fries.

  • Rachel Anderson GM

    Rachel Anderson serves as the GM of Five Guys Burgers & Fries.

  • Kevin Carpentieri General Manager

    Kevin Carpentieri serves as the General Manager of Five Guys Burgers & Fries.

  • Starla Gonzalez General Manager

    Starla Gonzalez serves as the General Manager of Five Guys Burgers & Fries.

Five Guys Burgers & Fries Salaries

How much does Five Guys Burgers & Fries pay?

How much do people at Five Guys Burgers & Fries get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Five Guys Burgers & Fries is $124,065, or $59 per hour, while the estimated median salary is $135,344, or $65 per hour.

At Five Guys Burgers & Fries, the highest paid job is a Director of Sales at $302,674 annually and the lowest is a CS Rep at $45,417 annually. Average Five Guys Burgers & Fries salaries by department include: Finance at $82,865, Engineering at $129,633, Communications at $145,989, and Admin at $69,758. Half of Five Guys Burgers & Fries salaries are above $135,344.

105 employees at Five Guys Burgers & Fries rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 320 ratings) while 102 employees at Five Guys Burgers & Fries rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 104 ratings).

Salaries contributed from Five Guys Burgers & Fries employees include job titles like Operations Manager. Comparably data has a total of 1 salary records from Five Guys Burgers & Fries employees.

Last updated 17 days ago.

1st Percentile
$73k
$73k1st Percentile
17th Percentile
$104k
$104k17th Percentile
33rd Percentile
$134k
$134k33rd Percentile
50th Percentile
$189k
$189k50th Percentile
67th Percentile
$246k
$246k67th Percentile
83rd Percentile
$277k
$277k83rd Percentile
100th Percentile
$303k
$303k100th Percentile
$124,065*
Average Compensation
$135,344*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Five Guys Burgers & Fries Salaries by City

Five Guys Burgers & Fries Salaries by Department

Explore Five Guys Burgers & Fries Salaries

Diversity & Inclusion at Five Guys Burgers & Fries

Diverse employees at Five Guys Burgers & Fries score the company 56/100 across various culture categories, placing Five Guys Burgers & Fries in the Bottom 20% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Five Guys Burgers & Fries across various culture dimensions.

Ranked Culture the Highest

Women 80/100
Department - Operations
Men 61/100
Department - Operations
Diverse Employees 66/100
Department - Customer Support

Ranked Culture the Lowest

Women 56/100
Department - Customer Support
Men 60/100
Department - Sales
Diverse Employees 53/100
Department - Operations

Five Guys Burgers & Fries Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Five Guys Burgers & Fries PTO

Five Guys Burgers & Fries' PTO and Vacation policy typically gives 0-10 days off a year with 75% of employees expected to be work free while out of office. Five Guys Burgers & Fries' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes25%
No75%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Five Guys Burgers & Fries Careers

Five Guys Burgers & Fries Jobs

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Overview of Candidates Interested in Five Guys Burgers & Fries on Comparably

Candidates By Department

Executive
100%

Candidates By Location

Columbus
100%

Five Guys Burgers & Fries Internship Program

Acquiring a position in Five Guys Burgers & Fries' Internship Program is generally does not offer internships. Why intern at Five Guys Burgers & Fries? Employees are not so happy at Five Guys Burgers & Fries and rate their office perks as bad. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Five Guys Burgers & Fries employees say they’re sometimes bored at work. Additionally, 100% have developed close friendships with their co-workers.

How difficult is it to get an internship at Five Guys Burgers & Fries?

Operations
Very Difficult0%
Somewhat Difficult0%
Not Difficult0%
Difficult0%
Does Not Offer Internships100%
Answered by 3 Operations Interns

Frequently Asked Questions regarding Five Guys Burgers & Fries

What is Five Guys Burgers & Fries address?

Five Guys Burgers & Fries location is at 10440 Furnace Road, Suite 205

Who is the CEO of Five Guys Burgers & Fries?

Five Guys Burgers & Fries CEO is Jerry Murrell, their score by employees is 65

What is Five Guys Burgers & Fries eNPS?

The eNPS for Five Guys Burgers & Fries is -4

What is the salary for Executive Assistant in Five Guys Burgers & Fries?

Executive Assistant average salary in the US is 78k

What are the salaries in the Sales in Five Guys Burgers & Fries?

The average salaries for Sales in Five Guys Burgers & Fries is 170k

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