Five Guys Burgers & Fries Employee Reviews
Out of 272 Five Guys Burgers & Fries employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Five Guys Burgers & Fries improve their work culture. The Customer Support team, with 92% positive reviews, reports the best experience at Five Guys Burgers & Fries compared to all other departments at the company. The Product team offered the most constructive feedback, with 40% of that department's reviews constructive in nature.
What do you like best about the leadership team?
They're awesome to work with and fun.
Most of the managers sre really supportive towards the crew
Their ability to be flexible, understanding, and always willing to assist however they can.
They are responsive to some of my inquiries
They care about their workers
What is the best part about your compensation package?
Benifits are good and pay is fair
The free meals and the pay rate woth secret shopper
The secret shopper bonuses that come with a great shift
there was not any given to me
Review from Product Dept
The best part about my compensation package would be the bonus we get added from special customers and secret shoppers
Review from Customer Support Dept
What are some of the best things about your team?
The coworkers and my managers are people, they are not to blame for the price gouging done by corporate. The people you see day to day are not be be blamed, but those who you cannot see.
Posted a month ago
We all work hard and help one another.
My coworkers have a shared sense of being in this together and for the most part are receptive to directions
The best thing about my team are the bonds we built with one another.
We get the job done
What is most positive about the culture and environment at your company?
Because of how absurd things are set up, many who work directly on line do their job, but do not care other than that. They speak on what they wish to and no matter what customers may be within the store. This is not because we don’t care about them, it’s because those above do not care of
Posted a month ago
The bonus program are amazing customers
Cleaning, fast and good costumer service
Review from Customer Support Dept
Nothing its all bad. At leat in Apollos's distrist
The sense of belonging between all of the crew members
What did you like most about the interview process?
Jeremy Young was very nice and outgoing
We ask questions and care about working around your schedule
The on the job interview and getting a true idea if what its like to work there
Hired on the spot and worked 2 days later
My manager interviewing me was very chill about it and didn't make me feel uncomfortable
What makes you most happy at work?
knowing I had a customer came up to me and ask who made her Burger I said I did and she said that was the best burger she ever ate
Review from Operations Dept
Again, our customers are employees bonus program
Team work, the employees is family
Review from Customer Support Dept
Whenever Im noticed for working hard, by customers or my bosses. Being motivated by my team
Interacting with my co-workers and customers.
What do you like best about your company?
My Co-workers and the general atmosphere
Review from Operations Dept