LensCrafters – I bought a pair of glasses that had to be sent off in order to have my prescription filled due to the frame. They where broken in the lab twice. Therefore they were delayed twice. Now in less than 2 months they are broken again. Your store has poor customer care and argues with customers.

LensCrafters Empresa Reclamada

Our goal is we pride ourselves on unparalleled customer service. Whether it's our easy-to-schedule eye exams, or making sure you have all the help you need to find the perfect frames, we got you covered leer más

EMPLEADOS PARTICIPANTES: 190

Calificaciones totales: 1486

CEO: Eric Anderson

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I bought a pair of glasses that had to be sent off in order to have my prescription filled due to the frame. They where broken in the lab twice. Therefore they were delayed twice. Now in less than 2 months they are broken again. Your store has poor customer care and argues with customers.

Other Employee Reviews for LensCrafters

¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

Assign more people in one shift to reduce workload.
Revisión de Equipo · Publicado hace 8 años

¿Qué necesita mejorar el equipo directivo?

optical knowledge and store training needs improvement
Revisión de Liderazgo/Directiva del Departamento de Ventas · Publicado hace 8 años

¿Qué va mal y cómo puede mejorarse?

poor interactions with manager. poorly lead. not resourced well.
Revisión de Sentimiento del Departamento de Ventas · Publicado hace 8 años

Brevemente describa su total experiencia en el trabajo

Learned a lot but was not treated well.
Revisión Review del Departamento de Ventas · Publicado hace 7 años

¿Qué necesita mejorar el equipo directivo?

Understand that this business is not just numbers
Revisión de Liderazgo/Directiva del Departamento de Ventas · Publicado hace 7 años

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I bought a pair of glasses that had to be sent off in order to have my prescription filled due to the frame. They where broken in the lab twice. Therefore they were delayed twice. Now in less than 2 months they are broken again. Your store has poor customer care and argues with customers.

Other Employee Reviews for LensCrafters

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