LensCrafters – I ordered a pair if frames, "Shiny Crystal" believing them to be "clear" frames. Who wouldn't? I immediately received an order confirmation stating the frames were "blue". Whithin 5 minutes of placing my order, i contacted Lenscrafters/Luxottica customer service to cancel the order. "Not allowed" !!

LensCrafters Empresa Reclamada

Our goal is we pride ourselves on unparalleled customer service. Whether it's our easy-to-schedule eye exams, or making sure you have all the help you need to find the perfect frames, we got you covered leer más

EMPLEADOS PARTICIPANTES: 190

Calificaciones totales: 1486

CEO: Eric Anderson

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I ordered a pair if frames, "Shiny Crystal" believing them to be "clear" frames. Who wouldn't? I immediately received an order confirmation stating the frames were "blue". Whithin 5 minutes of placing my order, i contacted Lenscrafters/Luxottica customer service to cancel the order. "Not allowed" !!

Other Employee Reviews for LensCrafters

¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

Assign more people in one shift to reduce workload.
Revisión de Equipo · Publicado hace 8 años

¿Qué necesita mejorar el equipo directivo?

optical knowledge and store training needs improvement
Revisión de Liderazgo/Directiva del Departamento de Ventas · Publicado hace 8 años

¿Qué va mal y cómo puede mejorarse?

poor interactions with manager. poorly lead. not resourced well.
Revisión de Sentimiento del Departamento de Ventas · Publicado hace 8 años

Brevemente describa su total experiencia en el trabajo

Learned a lot but was not treated well.
Revisión Review del Departamento de Ventas · Publicado hace 7 años

¿Qué necesita mejorar el equipo directivo?

Understand that this business is not just numbers
Revisión de Liderazgo/Directiva del Departamento de Ventas · Publicado hace 7 años

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I ordered a pair if frames, "Shiny Crystal" believing them to be "clear" frames. Who wouldn't? I immediately received an order confirmation stating the frames were "blue". Whithin 5 minutes of placing my order, i contacted Lenscrafters/Luxottica customer service to cancel the order. "Not allowed" !!

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