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Lack of support, especially if hardware fails. Understaffed 3/4 of the time. Underpaid all of the time. How is 9.50/hr for a position where you often work the entirety of the operational hours alone and are expected to do half of a target rep's job and all of a tech's job fair?
¿Qué fue lo que más te gustó del proceso de entrevista?
Seemed up front and honest at the time.
Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?
Management needs to consider the workload expectations and compensation that their employees are receiving. This would result in lower turnover.
Revisión
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
A focus on complete sales interactions, instead of doing the minimum to move on to the next customer. Often customers devices are not fully functional and could have been if the rep took the time to figure out why.
Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Too much is expected for too little compensation. Especially, with Target Tech often being understaffed and under-supported. This is a specialized position that gets paid less than a regular target employee who is mostly expected to stock and use a cash register.
Revisión
¿Qué necesita mejorar el equipo directivo?
Hourly rate of all reps needs to be increased a minimum of $3/hr to reflect the workload that doesn't result in a commission. Also, all stores should be staffed with at least 2 employees at minimum 4 times/week to decrease customer wait times and increase the quality of service.
Revisión
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