MarketSource Leadership Employee Reviews
What do you like best about the leadership team?
Very informative and offer really good trainibg
The CEO actually personally responded to me when I know he is a busy man and that really impressed me. He works hard to make sure the company does well and should be rated much higher!
They rock and roll this situation!
My manager is an awesome person and a great boss, unfortunately her hands are tied when it comes to helping peoples pay rate
They are all humble and modest
Goals are properly set and clearly communicated.
They communicate well. They are transparent on the company's performance. They clear on performance expectations.
Review from Operations Dept
Communication is key so having access to your supervisor or DM is a plus
My district manager is pretty helpful. I appreciate the support offered by her
They Are amazing. They The best.
They really care, makes it feel like a family. Inspires you
Review from Sales Dept
Great leadership! Really feels like a family!
Review from Sales Dept
I enjoy our district manager, team lead, and mobile team. HOWEVER in this time of a global pandemic it’s obvious cor
Review from Sales Dept
MarketSource’s people are the best to work with! Everyone helps each other so
Open to feedback about what needs to change and they take the appropriate actions to try to correct issues.
Review from Marketing Dept
They have an open-door policy. If I need to speak with any of them they are more than willing to make the time. I also like that they seek out conversations with the employees and genuinely show concern for what's going on with my team and my life.
I love how available and accessible they are in your day. They are open to anyone giving them a call to talk about anything. They empower all employees to help make decisions and drive improvement in the company.
Review from Operations Dept
My direct manager, and a lot of direct managers, are very transparent and honest. They care about their people and lead in a way that motivates you to do your best.
Review from Sales Dept
Open and available. Works to drive culture and opportunity for employees.
Review from Operations Dept
The ability to be my own boss under little authority
Review from Sales Dept
What does the leadership team need to get better at?
They have no idea what they are doing
Communication with workers, scheduling more evenly. Answering phone calls if you're hr. Replying in a timely matter, rather than going days without. Actually listening to the workers. HR replying to emails. Someone to speak to if you're not getting hours. Actually caring about all workers, not some.
Communication with employees and sales force. Training needs be be far more thorough.
Review from Sales Dept
They need to learn that lying is unacceptable and that we have lives outside of work.
Help everyone who needs it instead of wanting to suapend them
Understanding that we are HUMAN and that meeting incredibly high expectations is worthy of pay matching the effort.
everything, they dont even have basic communication
Communication, understanding , kind and thoughtful
Everything needs to improve tremendously
Leadership needs to raise employee wages, they expect their sales team to be motivated when incentives are maybe $10-30 a shift (usually 8hrs) Management is very unreliable about benefits as I was promised health and paid time off with an increasing wage. Here since October. Need honest recruiting
Review from Sales Dept
Because the do not know how treat there work and start work with there work on secluded thing because a lot of us do not have car we go by bus
Review from Sales Dept
Communication and flexibility with time management
Review from Sales Dept
Hourly rate of all reps needs to be increased a minimum of $3/hr to reflect the workload that doesn't result in a commission. Also, all stores should be staffed with at least 2 employees at minimum 4 times/week to decrease customer wait times and increase the quality of service.
Review from Sales Dept
When working on Black Friday, we basically got looked down upon for not taking breaks. That is illegal and they should be sued.
Review from Sales Dept
Listening to there employees 75% of our employees quit in the eight months I was there.
Review from Customer Support Dept
more support, and by support i mean coaching not bossing
Review from Sales Dept
Needs to be more organized and professional. Keep your employees in the loop about what is going on in the company. Improve training program.
Review from Sales Dept
Communicating with the sales team, Being more professional on the sales floor and in the work environment.
Review from Sales Dept
They need to give more incentives to employees and address the issues at the field
Better work relations, also support at workplace
Review from Sales Dept