MarketSource Employee Reviews
Out of 256 MarketSource employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping MarketSource improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at MarketSource compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 60% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Very informative and offer really good trainibg
The CEO actually personally responded to me when I know he is a busy man and that really impressed me. He works hard to make sure the company does well and should be rated much higher!
They rock and roll this situation!
My manager is an awesome person and a great boss, unfortunately her hands are tied when it comes to helping peoples pay rate
They are all humble and modest
What does the leadership team need to get better at?
They have no idea what they are doing
Communication with workers, scheduling more evenly. Answering phone calls if you're hr. Replying in a timely matter, rather than going days without. Actually listening to the workers. HR replying to emails. Someone to speak to if you're not getting hours. Actually caring about all workers, not some.
Communication with employees and sales force. Training needs be be far more thorough.
Review from Sales Dept
They need to learn that lying is unacceptable and that we have lives outside of work.
Help everyone who needs it instead of wanting to suapend them
What is the best part about your compensation package?
Benefits like insurance start right away
We have great quarterly bonuses
Full benefits and bonus eligible
The healthcare has been excellent for my needs and the company has always been supportive of my special needs.
Bonus structure being paid out quarterly
Why do you feel undervalued and what would make you feel better about your compensation?
Not reducing pay for being a hardworking and top performing employee would be a start.
Try a better company.To work for.
No 401k match, poor health benefits($$$$), no equity/profit sharing, limited vision for company direction
At the moment yes but I can see that they will give me options for promotions in the future! Hopefully we will go public and they offer stock options!
All conpensation is poor. Base salary and commision
What are some of the best things about your team?
Mostly honest folks doing the best they can.
Posted 16 days ago
Very lovely team of coworkers. Loved them.
We can count on each other
The people, collaboration, team meetings
They are all very nice and willing to help each other!
What do your coworkers need to improve and how could you work together better?
Hippocracy, my other coworker would tell us not to wear certain shoes and then would repeatedly break dress code herself.
Marketsource will hire anyone with a pulse they are always desperately searching for employees so oftentimes you end up with a group of idiots to work with.
Team captains need to be less entitled
They need to stop using their phones, and engage with the target quests
Review from Sales Dept
This company will hire anybody with a pulse many coworkers are birdbrains.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Some of the people they hire are wonderful.
Employees, environment, coworkers, supervisor, hours
I gwt to meet really nice people, i feel like im being helpful
They want to hear what you think
That let you work without breathing down your neck and if you do what your supposed to do you should have no problems!
What needs to change to make the company culture better?
Disassemble the company and start over, or, again; listen to your top performing employees.
They need to work on teamwork staregies and stop the every man for themselves mentality.
Understand we cannot possibly meet insanely high sales goals. They need to stop pushing us to push product so hard. It's tiring.
have a better general manager
Stop cheating your employees out of overtime
What did you like most about the interview process?
The quickness of it, really to the point
Very fast decision making, equitable process
It was open and honest about expectations and rewards
I liked how straight to the point it was
My interviewer was great, very hard working and company focused. I was looking forward to a long career here.
What would you improve about your company's interview process?
Be honest about company operations and lack of benefits.
Review from Sales Dept
Transparency. Make it clear there isn't much going on or much to do at work locations.
nothing the job doesnt care
Interviewer had a disability and asked the least about me or my background, said some thing to hype me up for being a part of the team, then the company failed to deliver on her promises. Lacked professionalism and the skills needed to find the right candidates.
Review from Sales Dept
What makes you most happy at work?
I feel like i can make people happy
Succeeding and being respected for who i am
I know I can help this company become number one. I have already had people tell me I am the best salesperson they have come across and if he still had his company and wasn't retired he would pay whatever it took to get me. I was told if I could average 2 appts it would be incredible, I am avg 3.86
Training and supporting the team.
The people and brands I get to work with.
Review from Operations Dept
What's going wrong and how can it be improved?
I feel like everything is going wring and I don't see it changing, marketsource is a company fueled on greed that likes to exploit its employees. I believe they need more flexible schedules on site managers, and a change of attitude.
Again, it's the culture. Leadership needs to stop pressuring us so hard and maybe things will improve.
everything is wrong at every level so im not sure it can be fixed
No motivation when it’s slow because no ways to make money and gets lonely because target doesn’t have electronic
Review from Sales Dept
Company is clueless and disorganized
Review from Customer Support Dept
What do you like best about your company?
The people at the company are very authentic.
Review from Marketing Dept
I feel the have my best interest in mind!
The people, and the way we pull together to get things done. It’s a great team effort and suppo
What would you most like to see improved at your company?
A move to a more flexible work environment, more options to work from home or have a flexible schedule.
Review from Marketing Dept
I genuinely enjoy working here and can't think of anything that I would ask for improvements upon. I do like that the Executive team periodically ask us for feedback on this exact question.
The compensation could be a little better, but all in all I’m very happy he