Marriott Outlook Employee Reviews | Comparably
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Marriott Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Honestly at this point nothing

Revisión Publicado hace un mes

Being treated with respect & dignity by departmental senior leadership for the experience and time I've dedicated to the company whether my title explicitely says leader or not.

Revisión Publicado hace 4 meses

Seeing my team make big strides and see their own successes bear fruit

Revisión Publicado hace 10 meses

Constant innovation and rapid decision making.

Revisión Review del Departamento de Ejecutivo · Publicado hace un año

My guests are fantastic and truly enjoy our breakfast

Revisión Review del Departamento de Operaciones · Publicado hace un año

The guests and providing hospitality.

Revisión Review del Departamento de Customer Success · Publicado hace un año

Unfortunately, nothing now. was the best company to work for.

Revisión Review del Departamento de Customer Success · Publicado hace un año

Having a real income means a lot

Revisión Publicado hace un año

Interacting with our hotel guests.

Revisión Publicado hace un año

Team work with the co workers

Revisión Review del Departamento de Customer Success · Publicado hace un año

I didn't find much happiness at work due to the issues I faced. However, some positive interactions with colleagues and completing tasks were minor highlights.

Revisión Publicado hace un año

achieving my goals and seeing people growing in their careers

Revisión Publicado hace un año

The property was well care for; Guests were pretty enthused, but the lack of professionalism was turned on the new trainee (ie: Getting confronted about being nosy when it was the trainer, etc.). A need to smear someone new

Revisión Publicado hace un año

Successful and busy operation with commercial services

Revisión Publicado hace un año

Just like coming to work Knowing I matter and play a huge role in the success of our property.In many situations I am the last line of defence.

Revisión Review del Departamento de Ingienería · Publicado hace un año

Some of the people I work with

Revisión Publicado hace un año

Interacting and getting to know the guests

Revisión Publicado hace un año

Im working in my own pace

Revisión Publicado hace un año

The people that i get to work with.

Revisión Review del Departamento de Operaciones · Publicado hace un año

Guests and interacting with them. Knowing I have made their day.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

¿Qué está mal y cómo se puede mejorar?

It goes either way some love the hotel, we try to not let the negativity trickle down to the guest. The guest come 1st and foremost.

Revisión Publicado hace 2 años

The issues at our hotel include poor management, inadequate amenities, and rooms not being ready on time. These problems lead to negative guest feedback. We need to offer compensation to affected guests and ensure they are enrolled in our loyalty program as a gesture of goodwill.

Revisión Publicado hace 2 años

Hotel needs to be renovated. Too old

Revisión Publicado hace 2 años

Everything is broke, appreciation for the team, and everyone working their own positions.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Clean better, better interaction from the team members and mangers

Revisión Review del Departamento de Comunicación · Publicado hace 2 años

New management and up the pay

Revisión Publicado hace 3 años

Staff meetings the scheduling and the commuincation

Revisión Publicado hace 3 años

The mold in the room, broke down equipment, friendly staff more staff and better quality of food

Revisión Publicado hace 3 años

If an employee complains about being secually harassed by a guest, dont tell them to let it go and to not let it get to them whilst they do nothing

Revisión Review del Departamento de Ventas · Publicado hace 3 años

The human touch is disappearing.

Revisión Publicado hace 3 años

Get new Staff, starting with managers! Remove the management team, before this property go down!

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

Everything in the building is old and falling apart. No some of the main entrance doorways have no locks so it's unsafe. Customers consistently complain about the GM and dirty rooms.

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

We need better communications and better management

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Corporate needs to step up and actually do something. You read the comments about our up keep (redecorate). Figure out how to help get more staff to this location. And bring down the pricing on food. People argued with me about the prices daily, the quality does not meet the price.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

management needs to learn how to talk to employees

Revisión Review del Departamento de Administración · Publicado hace 4 años

Discrimination and unfair treatment especially by GM and HR

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Rude managers that speak to staff anyway they want.

Revisión Publicado hace 4 años

Management needs alot of improvement because of his favoritism with some employees.

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Everything will getting better if they're stop playing game at workplace and focus on thire job.

Revisión Publicado hace 4 años

The more courteous stop talking and texting on the phone when the guests in front of you and you don't even realize he's about to check in yet

Revisión Review del Departamento de Ingienería · Publicado hace 5 años

¿Qué es lo que más te gusta de tu empresa?

Laundry responsibility the job even day

Revisión Publicado hace 4 años

The ability to work all over the world.

Revisión Publicado hace 6 años

the benefits are awesome and the opportunities that the company offers

Revisión Publicado hace 7 años

the perks and the benefits

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

my boss treats me like a human

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Good benefits for personal use

Revisión Publicado hace 8 años

My co-workers make it feel like home they are like a family

Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años

The people

Revisión Publicado hace 9 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Laundry department company development procedures

Revisión Publicado hace 4 años

Outside management to drop in to see how things work really on a day to day basis. Many members in management sit around pretend they are working and they are not. Walking around. Few managers deserve their positions.

Revisión Publicado hace 6 años

better rate of pay based on each persons strengths vs weaknesses

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

hire more employees and stick to company policy even with confrontational guests

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Higher discounts for employees and

Revisión Publicado hace 8 años

Opportunity for advancement, better yearly pay increases

Revisión Publicado hace 9 años

Review Sentiment at Marriott

74
74%
26
26%

About Marriott's Outlook

B-
71/100

Where This Score Ranks Marriott's Outlook

TOP
40%

In the Top 40% of 1226 similar size companies on Comparably

TOP
50%

In the Top 50% of 179 companies in Washington, DC

3rd

3rd place versus 5 competitors rated on Comparably

Marriott's Outlook is scored a B- by 4704 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Marriott's Outlook score helps to boost their overall culture score, due partly to the fact that the IT department’s positive scores help Outlook to be one of Marriott's stronger culture attributes. Use the filters below to understand Marriott employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 2 days ago.

Rate Outlook the Highest

  • Ethnicity - Native American
    +12%
  • Tenure - 5 to 10 Years
    +11%
  • Department - IT
    +9%

Rate Outlook the Lowest

  • Gender - Non-Binary
    -45%
  • Department - Communications
    -24%
  • Department - Product
    -17%

How Marriott's Outlook Score is Calculated

FILTER RATINGS BY

Results from 3110 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

70
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico35%
Bueno37%
Neutral19%
Malo5%
Terrible4%
How do your customers perceive your company?
AnswerPercent
68%
No32%
Are you typically excited about going to work each day?
×
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