Marriott
Marriott International has named Variety senior editor Marc Graser editorial director of the company’s Creative and... read more
EMPLOYEE
PARTICIPANTS
922
TOTAL
RATINGS
9945
...

Working At Marriott

It grew into a small hotel business, and then another, bigger one. Together they created something that changed their future—and maybe yours. A great career has always been a great adventure. Now it’s your turn.

How employees describe working at Marriott

Proffesionalism and customer service. I recently had a wedding at the marriot and despite the high cost, the experience was not up to the standards of what I have come to expect from one of the biggest chains in the world. I felt disrespected and forgotten about. I am not happy.

Ive been able to travel and move to different states. You can work anywhere in the world. Great Perk!!!

15 years with the company says it all...

Customer Service and competitive pricing

size along with global reach

Read More

What it's like to work at Marriott

  • Marriott employees generally work 9.0 hrs a day
  • Employees at Marriott report the work pace is comfortably fast
  • On a typical day, employees at Marriott have 1 meeting
  • 84% of Marriott employees look forward to interacting with their team every day
  • Marriott employees most often take 15-20 paid vacation and sick days each year
  • 53% of Marriott employees report they are happy with their work life balance
  • Marriott employees typically get valuable feedback on how to improve at work Every Week
  • 78% of Marriott employees call their work environment positive

Q&A With Marriott Employees

Asked to all employees at Marriott

  • Top Employee Response

    I would raise the wage for employees to make more money because they are very very important to keeping the hotel running, without them the hotel wouldn't survive. I wish the owners would have more compassion towards the employees cause I have not seen that. And if you say you do have compassion, prove it. From what I seen the owners managers and so on treat there employees like slaves. I'm sorry but that exactly how I feel. It's sad.

  • Drop in surprise visits to hotels and call centers. To see the day to day unproductive staff and management. Security issues need to be addressed.

  • more communication between departments

See 5 More Responses

Asked to all employees at Marriott

  • Top Employee Response

    My employees are good and i love them. I'll do anything for this company but if they paying you below the market it just sad to say it isn't fair. Can someone tell me is $38000 plus a year is fair when your handling 2 departments? It's also sad when your superior thinks it's just fair. Really sad coz i like working for marriott. I guess franchisee marriotts are just low ballers and they ask you to do more than you already have.

  • Unprofessional

  • lots of fun stuff happening

See 5 More Responses

Asked to all employees at Marriott

  • they have changed it to 1x per year

  • Rarely last time I got 1 cent rate increase

  • Every year to some extent with bonus a big part of the pay for some positions

See 3 More Responses

Asked to all employees at Marriott

  • Steady

  • it depends on the season & whats going on in the world - weather is a big part too

  • Pace is fast. always another thing coming up. Have to think fast and switch gears when needed

See 2 More Responses

Asked to all employees at Marriott

  • Health benefits

  • All the standard ones for full time.

  • health, life, vision, dental, cheap hotel rooms

See 1 More Responses

Asked to all employees at Marriott

  • they have trips to check out new & old hotels

  • It's not a beer fest. Professional but fun

  • Boring. We talk about the same things which gets annoying.

See 1 More Responses

Asked to all employees at Marriott

  • its pretty good .. lots of contests and games with prizes

  • People are overworked because of the Starwood merger and it doesn't seem like this will end anytime soon. Some teams are tied up with other priorities and this is not communicated well to other teams so there are a lot of unrealistic expectations.

  • Fantastic. very exciting in finance

See 1 More Responses

Asked to all employees at Marriott

  • we have people from all walks of life - color, race, gender doesnt matter :-)

  • Very diverse

  • Not much I'm the only African American at front desk and feel left out at times

See 1 More Responses

Asked to all employees at Marriott

  • Top Employee Response

    Depends on the job. Should represent above and beyond what you are applying for. I once went in to apply for a line cook job wearing a fill suit. They offered me a food service manager job.

  • Professional attire.

  • Casual

View Response & Answer »

Asked to all employees at Marriott

  • Yes

  • Yes, they do both.

  • Yes to both depending on position

View Response & Answer »

Asked to all employees at Marriott

  • you submit your app online and you get contacted for an interview ..I got in immediately but my daughter interviewed 3xs

  • Very easy great GM

  • I had to write a business plan. Ask about how to handle difficult folks

View Response & Answer »

Asked to all employees at Marriott

  • we have lots of cubicles

  • Standard offe, with lots of home office opportunities

  • Its kind of small

View Response & Answer »

Asked to all employees at Marriott

  • awesome hotel rates for you & family & friends

  • The best, hotel discounts. That included the resorts and other business like cruises

  • Ok benefits

View Response & Answer »

Asked to all employees at Marriott

  • I wish I knew how great it is. I would have joined sooner

  • That you never see your manager and everyone isn't treated fairly

  • They changed management companies 2 months after I started and they were very rude coming in

View Response & Answer »

Asked to all employees at Marriott

  • they ask about customer service experience and if you can you a computer

  • I honestly did not get asked many questions about myself. Just "tell me a little about yourself" mainly they just talked and explained how to do the job and I was hired .

  • Its really none if you have friends that work there .which is not right

View Response & Answer »

Asked to all employees at Marriott

  • Top Employee Response

    High tide raises all boats! I love high tide.

  • My work environment is like a second home.

  • happy customers

View Response & Answer »

Asked to all employees at Marriott

  • Uniforms

  • Depends on your job. Some jobs have strict requirements and uniforms while others, business casual will do. All depends on who you interface with.

View Response & Answer »

Asked to all employees at Marriott

  • Yes... only for employees that management likes... favoritisms

  • yes we have locations all over the world

View Response & Answer »

Asked to all employees at Marriott

  • Retirement benefits are great. Moving within company. Compliance issues should be a major concern. Too many employees on their cell phones and other electronics on the sales floor. Management walking around not doing anything. Drop in visits anonymously would improve work environment positively.

  • we like him - no improvement needed

View Response & Answer »

Asked to all employees at Marriott

  • The merge of the new system needs a huge amount of improvement. They were clearly not prepared. Difficult for employees to work in this type of environment. Many great employees left. Only the complacent employees stay. AI part of the hotel is growing fast.

  • we are growing in all directions - we have merged with starwood and have over 30 brands now

View Response & Answer »

Asked to all employees at Marriott

  • about customer service experience

  • Tell me about yourself, past work experience,what can you bring to this job

View Response & Answer »

Asked to all employees at Marriott

  • I get to work from home and help people plan their stays

  • Always something new. A real meritocracy

View Response & Answer »

Asked to all employees at Marriott

  • In the beginning amazing... slowly the environment changed with too much turnover. Temp agency brought in employees that did not have respect for company. Good employees left.

  • Look forward to every day

View Response & Answer »

Asked to all employees at Marriott

  • we usually send emails & either get email or personal responses

  • Feedback can come in many different flavors depending on whether it's from customers via surveys, QA people addressing procedural issues, or managers addressing issues as well. There is never a lack of feedback.

View Response & Answer »

Asked to all employees at Marriott

  • promotions are based on actions

  • I don't think they do enough promotion. Well we don't.

View Response & Answer »

Curious about what work's like at Marriott?

Anonymously Ask Marriott Employees Any Question

Ask Anonymous Question

Should I work at Marriott?

54% of Marriott employees would encourage their friends to become coworkers, whereas 17% are neutral and 29% would not recommend working at Marriott to their friends.

25
eNPS Score
54%Promoters
17%Passive
29%Detractors
×
Rate your company