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eNPS Score
Q&A With Four Seasons Hotels and Resorts Employees
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect with the people and the world around us. At Four Seasons we immerse ourselves in the culture and community of each of our properties. Our guests and employees come from all parts of the world so we ensure each of them are welcomed, understood and feel at home with us. We respect the customs and values of our employees and guests and treat all with dignity and respect. At Four Seasons our employees are the key to our success. Our employees have a strong relationship with the Golden Rule and we are grateful to constantly be recognized as an undisputed "employer of choice.
How employees describe working at Four Seasons Hotels and Resorts
I found retirement boring, so I came to work at Four Seasons Houston. I absolutely love dealing with guests everyday. It brings me great joy.
Review from Customer Support Dept
Love my job its awesome
I learned so many things like skills in different ways
Every employee has the opportunity to stay for free at any Four Seasons around the world. It’s an incredible per
excellence in service, mindset, attitude
Q&A With Four Seasons Hotels and Resorts Employees
IDX: 0 TOT: 16
How hard is it to get promoted at Four Seasons Hotels and Resorts?
Easy to get promoted as long as you can demonstrate the initiative and skill required for the next role and are willing to relocate.
How long does it take to hear back after applying to Four Seasons Hotels and Resorts?
Average is within two weeks.
How long after an interview at Four Seasons Hotels and Resorts does it take to hear back?
For some positions, same day.
What kinds of community outreach does Four Seasons Hotels and Resorts participate in?
Community outreach varies based on location but the overall initiatives coming from the center are very strong and always encouraged. These initiatives often have support from executives within the organization, including the company’s founder, Isadore Sharp. One example is the Terry’s Fox Run in support of cancer research.
Why do you feel undervalued and what would make you feel better about your compensation at Four Seasons Hotels and Resorts?
Top Employee Response
Role, job title and salary are totally misaligned
What are some of the best things about your team at Four Seasons Hotels and Resorts?
Solid team in place
What does the leadership team at Four Seasons Hotels and Resorts need to get better at?
Top Employee Response
Start inventing into your employee instead of already higher paid executives. Larger office for executives is not going to help your busines
What is the best part about your compensation package at Four Seasons Hotels and Resorts?
Top Employee Response
Compensation is within range of benchmarks
What is most positive about the culture and environment at Four Seasons Hotels and Resorts?
I would like to see more funds in budget toward employee recognition and thanks
What makes you most happy at Four Seasons Hotels and Resorts?
Great place to work
What do you like best about the leadership team at Four Seasons Hotels and Resorts?
Top Employee Response
The leadership team is solid, junior managers still growing
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How's career growth and advancement at Four Seasons Hotels and Resorts?
33% of the same employees also feel like Four Seasons Hotels and Resorts is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Four Seasons Hotels and Resorts.
How are the managers at Four Seasons Hotels and Resorts?
Four Seasons Hotels and Resorts employees rate their manager an A or 78/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Four Seasons Hotels and Resorts?
Four Seasons Hotels and Resorts employees rates their pay and overall compensation a B or 70/100. 58% of employees believe they are paid fairly and 67% of employees get raises every year.
What do employees at Four Seasons Hotels and Resorts think about their benefits?
73% of Four Seasons Hotels and Resorts employees say they are satisfied with their benefits. The majority of employees also get 20-30 days of paid vacation.
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Should I work at Four Seasons Hotels and Resorts?
53% of Four Seasons Hotels and Resorts employees would encourage their friends to become coworkers, whereas 18% are neutral and 29% would not recommend working at Four Seasons Hotels and Resorts to their friends.
| 53% | Promoters |
|---|---|
| 18% | Passive |
| 29% | Detractors |
Working at Four Seasons Hotels and Resorts' competitors
Recently Asked Questions about working at Four Seasons Hotels and Resorts
- How hard is it to get promoted at Four Seasons Hotels and Resorts?
- How long does it take to hear back after applying to Four Seasons Hotels and Resorts?
- How long after an interview at Four Seasons Hotels and Resorts does it take to hear back?
- What kinds of community outreach does Four Seasons Hotels and Resorts participate in?
- Why do you feel undervalued and what would make you feel better about your compensation at Four Seasons Hotels and Resorts?
