35
eNPS Score
Q&A With Hyatt Employees
Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.
How employees describe working at Hyatt
Good. Sometimes very disorganized as a whole; otherwise amazing.
Customers, some co workers, when the bosses leave
I enjoy working at hyatt because of the people i work with. The directors of all departments are very cheap though so morale will get pretty low from time to time. for instance, when i was hired they told us about the delicious meals we would get each day and now its corndogs twice a week
The most positive thing is the negativity and negative energy of people
Cleanliness, levels of service and ease if bokking
What it's like to work at Hyatt
- Hyatt employees generally work 9.2 hrs a day
- Employees at Hyatt report the work pace is comfortably fast
- 86% of Hyatt employees look forward to interacting with their team every day
- Hyatt employees most often take 10-15 paid vacation and sick days each year
- 83% of Hyatt employees report they are happy with their work life balance
- Hyatt employees typically get valuable feedback on how to improve at work Once a month
- 80% of Hyatt employees call their work environment positive
Q&A With Hyatt Employees
IDX: 0 TOT: 32
What is the daily attire at Hyatt?
Uniform for me
What is Hyatt's policy towards pets in the workplace?
Allowed if u have offfice job
What benefits does Hyatt provide?
Health, vision, dental, 401k
How's the vacation policy at Hyatt?
Good PTO
How much and how often do raises happen at Hyatt?
Like never!! You have to progress through the levels and it take a while. Too out for a phone rep would be less than $13 an hour.
How's the work pace at Hyatt?
I was a remote agent
What's the best part of your job at Hyatt?
Working from home
How secure do you feel at your job at Hyatt?
Not at all! Depends on your managers.
How can I improve my chances of being hired at Hyatt?
Have a good resume
What kind of people succeed at Hyatt?
Anyone from the LGBT community
How's the feedback proccess at Hyatt?
They say they listen but they don’t. Nothing changes for the positive.
How difficult is it to maintain a social life while in your job at Hyatt?
Very difficult, beginners are going to work nights and weekends.
How challenged are you at Hyatt?
Zero!
What unique perks and benefits does Hyatt provide?
12 free comp nights a year IF you can find someplace you actually want to go that has available dates you can get off work!
What's one thing you wish you'd known before joining Hyatt?
That the job would bore me to tears! A trained monkey could do it, definitely not challenging.
How's the morale at Hyatt?
Kinda low, lots and lots of system issues and high call volumes along with a lot of Mandatory overtime
How much diversity is there among employees at Hyatt?
A LOT!
What's the office layout like at Hyatt?
I was a remote agent and worked from home.
How long do the interviews usually take at Hyatt?
About 15-20 minuets
How do I do well in an interview at Hyatt?
I think most are not hired because of the assessment. Be confident and truthful. Don’t talk bad about previous employer.
How would you describe your overall experience interviewing at Hyatt?
Interview was easy, applied on line, took the assessment and the recruiter emailed me and set up a phone interview.
What's the pay like for Customer Support roles at Hyatt?
$11 to start and don’t think you will ever make more that $13 unless you are bilingual.
What's the Customer Support team like at Hyatt?
The co-workers are the best part.
How's the leadership on the Customer Support team at Hyatt?
I absolutely did not like my managers, they are partly what made me quit. One-team was not fun!
What's the vibe like in the Customer Support dept at Hyatt? How many hours are you working?
I was a remote agent so the vibe was what I made it. They are working mandatory Overtime!
Curious about what work's like at Hyatt?
Anonymously Ask Hyatt Employees Any Question
Should I work at Hyatt?
58% of Hyatt employees would encourage their friends to become coworkers, whereas 19% are neutral and 23% would not recommend working at Hyatt to their friends.
| 58% | Promoters |
|---|---|
| 19% | Passive |
| 23% | Detractors |
