HR or Marketing?Claim Your Free Employer Account
Hyatt Company Culture
Hyatt Culture
This score is derived from employee ratings & reviewsChoice Employer
A
4.5/5
Top Rated Culture Dimensions
CEO Rating
A+Leadership
A+Diversity
AExecutive Team
AGender
AHyatt CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Mark Hoplamazian
82 /100
See More
Diversity at Hyatt
Top 10%Top 10% of Similar Size Companies on Comparably
A
Diverse employees at Hyatt have rated Outlook, CEO Rating, and Perks And Benefits as the highest categories they have scored
Women at Hyatt
Top 10%Top 10% of Similar Size Companies on Comparably
A
Women at Hyatt have rated Perks And Benefits, Happiness, and CEO Rating as the highest categories they have scored
Hyatt eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 10%Top 10% of Similar Size Companies on Comparably
Recommend to a Friend?
35
Hyatt employees are 35% more likely to recommend Hyatt as a great place to work
| 58% | Promoters |
|---|---|
| 19% | Passives |
| 23% | Detractors |
Working at Hyatt
Working at Hyatt is rated highly by 577 employees, across various culture dimensions. Hyatt employees are most satisfied about CEO Rating, Leadership, and Executive Team categories, putting Hyatt’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Chicago. See below in detail how working at Hyatt was rated by employees.
Overall Company Culture at Hyatt
A
Overall Company Culture at Hyatt is rated A
Last updated a month ago
Top
10%
Hyatt ranks in the Top 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Hyatt Employee Reviews
Out of 324 Hyatt employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Hyatt improve their work culture.
| Positive Reviews | 77% |
|---|---|
| Constructive Feedback | 23% |
Positive Reviews From Hyatt Employees
- What makes you most happy at work?Customers, some co workers, when the bosses leave
- What makes you most happy at work?Being left alone to get done what I need to get done. I don't have a lot of micro management happening so I'm able to have the freedom to make my own decisions
- What did you like most about the interview process?that they saw enough in me to hire me!
Constructive Feedback From Hyatt Employees
- What does the leadership team need to get better at?Have realistic goals for the team
- Why do you feel undervalued and what would make you feel better about your compensation?Pay us a livable wage.
- What's going wrong and how can it be improved?Everything needs to improve here. Starting with the place (hotel)
Hyatt Company Information
Hyatt Company Overview
Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation.
Hyatt Mission, Vision & Values
Hyatt Mission & Values
To deliver distinctive experiences for our guests.
Hyatt Vision Statement
A world of understanding and care.
| Headquarter | Chicago, IL United States of America |
|---|---|
| Website | www.hyatt.com/ |
| Founding Date | 1957 |
| Tel | 3122394611 |
| Company Status | Private |
Hyatt Competitors
Hyatt competitors include Melia.com and Four Seasons Hotels and Resorts. Hyatt ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Hyatt compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Hyatt Employees
577 employees at Hyatt have reviewed Hyatt across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 577 Hyatt employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Hyatt are generally satisfied with their total compensation at Hyatt, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Hyatt are pleased with their team. 577 Participants grade the quality of their coworkers an A. The majority believe the meetings at Hyatt are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Hyatt believe the environment at Hyatt is positive. Most Participants believe the pace of work at Hyatt is comfortably fast. About 54% of the employees at Hyatt work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Hyatt are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Hyatt employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at Hyatt report the work pace is comfortably fast
Work Pace
A Day in the Life
86% of Hyatt employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Hyatt employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
83% of Hyatt employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Hyatt employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
80% of Hyatt employees call their work environment positive
Environment
Joining Hyatt - Employee Onboarding
The prevailing opinion from employees about joining Hyatt is that the company was prepared on their first day. Hyatt employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Hyatt KPIs and OKRs
Employees’ understanding of Hyatt's KPIs and OKRs is essential for its success. Out of 8 Hyatt employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Press for Hyatt
Hyatt CEO & Leadership
Hyatt CEO - Mark Hoplamazian
82 /100
Hyatt’s CEO Mark Hoplamazian started in this role in 2006. Mark’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Chicago. Hyatt’s CEO is highly regarded especially by employees in the Admin department, employees with the company for 2 to 5 Years, and employees in the Sales department. However, Hispanic or Latino employees, employees in the Marketing department, and employees with Entry Level experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Hyatt’s competitors, Mark Hoplamazian ranks right above Four Seasons Hotels and Resorts CEO John Davison. Under Hoplamazian’s leadership, Hyatt employee respondents are most happy about their Leadership and the company’s Executive Team. Compensation and Happiness are two areas, according to respondents, where Hyatt could stand to see real improvement.
Hyatt Leadership
The Hyatt Executive Team is rated an “A” and led by CEO Mark Hoplamazian and Vice President Chief Financial Officer Felicia Surtel
Mark Hoplamazian CEO / President
Mark Hoplamazian serves as the CEO / President of Hyatt.
Felicia Surtel Vice President Chief Financial Officer
Felicia Surtel serves as the Vice President Chief Financial Officer of Hyatt.
Hyatt Salaries
How much does Hyatt pay?
How much do people at Hyatt get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Hyatt is $119,180, or $57 per hour, while the estimated median salary is $108,338, or $52 per hour.
At Hyatt, the highest paid job is a Group Product Manager at $225,991 annually and the lowest is a CS Rep at $44,433 annually. Average Hyatt salaries by department include: Communications at $237,838, Sales at $134,179, Business Development at $112,433, and Legal at $125,476. Half of Hyatt salaries are above $108,338.
201 employees at Hyatt rank their Compensation in the Top 30% of similar sized companies in the US (based on 588 ratings) while 185 employees at Hyatt rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 191 ratings).
Salaries contributed from Hyatt employees include job titles like Director of Marketing, Marketing Manager, Business Analyst, and Office Manager. Comparably data has a total of 4 salary records from Hyatt employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
17th Percentile $86k | $86k | 17th Percentile |
33rd Percentile $106k | $106k | 33rd Percentile |
50th Percentile $160k | $160k | 50th Percentile |
67th Percentile $207k | $207k | 67th Percentile |
83rd Percentile $251k | $251k | 83rd Percentile |
100th Percentile $266k | $266k | 100th Percentile |
$119,180*
Average Compensation
$108,338*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Hyatt Salaries by City
Hyatt Salaries by Department
Diversity & Inclusion at Hyatt
Diverse employees at Hyatt score the company 78/100 across various culture categories, placing Hyatt in the Top 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Hyatt across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Hyatt Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Hyatt PTO
Hyatt's PTO and Vacation policy typically gives 10-15 days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is Hyatt's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Hyatt's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Hyatt Careers
Hyatt Jobs
No Recent Jobs found for Hyatt on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, Hyatt applied for 3 H1B visas. Of the work permits applied for, 33% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Hyatt unveil that one approved work permit application was withdrawn before the employee’s start date.
Work Permit Application Outcome
3
Total Applied
H1B Applications Outcome
- 33% Granted (1 out of 3)
- 0% Denied ( out of 3)
- 67% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 3)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 3)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Hyatt Know You Want To Work There
Overview of Candidates Interested in Hyatt on Comparably
Candidates By Department
Sales | 23% | |
|---|---|---|
Operations | 15% | |
Engineering | 12% | |
Finance | 12% | |
All Industries | 12% | |
Other | 27% |
Candidates By Location
Chicago | 23% | |
|---|---|---|
San Francisco | 8% | |
San Antonio | 8% | |
New York City | 8% | |
Syracuse | 4% | |
Other | 50% |
Frequently Asked Questions regarding Hyatt
Who is the CEO of Hyatt?
Hyatt CEO is Mark Hoplamazian, their score by employees is 82
What is Hyatt eNPS?
The eNPS for Hyatt is 35
What is the salary for Sales Associate in Hyatt?
Sales Associate average salary in the US is 61k
What are the salaries in the Legal in Hyatt?
The average salaries for Legal in Hyatt is 125k
Who are Hyatt competitors?
Hyatt main competitors are Melia.com, Four Seasons Hotels and Resorts
×