Four Seasons Hotels and Resorts Employee Reviews
Out of 171 Four Seasons Hotels and Resorts employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Four Seasons Hotels and Resorts improve their work culture. The Customer Support team, with 89% positive reviews, reports the best experience at Four Seasons Hotels and Resorts compared to all other departments at the company. The Operations team offered the most constructive feedback, with 16% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Our ability to be ourselves and at the same time management is receptive recommendations.
Review from Customer Support Dept
The top of the our departments leadership is more concerned with his bottom line and bonus and cares very little with maintaining a team. He relies on the fact that we love our co-workers and mainly stay because we created an amazing work environment in spite of management.
They are always there to give you great inspiring advice
Review from Customer Support Dept
Engaging and receptive to employees’ concerns and challenges at wo
The leadership is very Strong
What does the leadership team need to get better at?
Organization, empathy and customer service.
Honesty and care for their employees
Beings humans and not robots
Listening to employees needs and concerns being honest in general
re hire the Valet Parker
Review from Operations Dept
What is the best part about your compensation package?
Free rooms and discount packages
Good deal everything is worth
Every employee has the opportunity to stay for free at any Four Seasons around the world. It’s an incredible per
It is great as it is good to have that
Discovery nights program and vacation benefits
Why do you feel undervalued and what would make you feel better about your compensation?
No balance. No work/life balance. No acknowledgment and support for how hard i work. I dont feel valued and my compensation does not match.
I think it's not comparable to the bosses compensation and we do all the work
I have a masters degree in the best hospitality school in the world and I make less than people with no education
Review from Operations Dept
Pay is not commensurate; however the benefits are better than many companies.
Role, job title and salary are totally misaligned
What are some of the best things about your team?
We are able to work well together.
Review from Customer Support Dept
We are all very tight and friends
Hardworker supportive talented caring organize
Team work amongst the therapists
Great and professional, made a positive impact on working environment
What do your coworkers need to improve and how could you work together better?
Hire additional support staff. Unionize.
Be open to change. Try new systems.
The disrespect and rude comments need to stop.
being kind, being genuine, being self aware
Review from Operations Dept
What is most positive about the culture and environment at your company?
I love the One Team concept. Everyone works together for the guests.
Review from Customer Support Dept
They are so helpful and respectful.
Everybody work as a team
Only the benefits are positive.
Travel, discounts, and insurance benefits.
What needs to change to make the company culture better?
The so-called golden rule needs to be applied to not just the team members. The line staff, but also the managers and supervisors who think they're above it and connect reckless or however, they please.
leadership to open their eyes and be in tune
Review from Operations Dept
What did you like most about the interview process?
Meeting with the supervisor and discussing my objectives.
Review from Customer Support Dept
I love everyhting about it
That I got hired quickly
It was thorough and thoughtful.
It is multi level interview process
What would you improve about your company's interview process?
There aren't any Interviews reviews of Four Seasons Hotels and Resorts yet.
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What makes you most happy at work?
Learning skills help eachother whos in need
Being able to be myself (sometimes)
The brand recognition that brings in notable guests.
my guests and coworkers are what make me happy
Punching out and going home.
What's going wrong and how can it be improved?
leadership being in tune and actually listening to their people
Review from Operations Dept
The managers should be more effective when making changes that need to be made.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Four Seasons Hotels and Resorts yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Four Seasons Hotels and Resorts yet.
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