82
out of 100
Four Seasons culture - people who share a single focus and are inspired to offer great service. read more
Four Seasons Hotels and Resorts Competitors
Four Seasons Hotels and Resorts competitors include Hyatt, Ritz-Carlton, Marriott and Mandarin Oriental Hotel Group. Four Seasons Hotels and Resorts ranks 1st in Gender Score on Comparably vs its competitors. See below how Four Seasons Hotels and Resorts compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
1st
Diversity Rank
2nd
Product Quality
1st
NPS Rank
3rd
Pricing Rank
1st
Customer Service
1st
See Four Seasons Hotels and Resorts Culture vs Competitors:
- 1st
Hyatt78 / 100 - 2nd
Ritz-Carlton76 / 100 - 3rdFour Seasons Hotels and Resorts76 / 100
- 4th
Mandarin Oriental Hotel Group68 / 100 - 5th
Marriott67 / 100
Four Seasons Hotels and Resorts Competitors at a Glance
CEO Ratings Comparison
Four Seasons Hotels and Resorts' CEO Score Ranks 2nd
193 Employees at Four Seasons Hotels and Resorts rate John Davison a 80 out of 100, which ranks them 2nd below Hyatt's CEO,Mark Hoplamazian. Last rating was months ago.
- 1st
Mark HoplamazianHyatt415 Employees at Hyatt rate Mark Hoplamazian a 82 out of 100, which ranks them 1st out of Four Seasons Hotels and Resorts' competitors. Last rating was months ago.
- 3rd
Herve HumlerRitz-Carlton79out of 100238 Employees at Ritz-Carlton rate Herve Humler a 79 out of 100, which ranks them 3rd out of Four Seasons Hotels and Resorts' competitors. Last rating was a month ago.
- 4th
James RileyMandarin Oriental Hotel Group79out of 1008 Employees at Mandarin Oriental Hotel Group rate James Riley a 79 out of 100, which ranks them 4th out of Four Seasons Hotels and Resorts' competitors. Last rating was 2 months ago.
- 5th
Anthony CapuanoMarriott71out of 1002317 Employees at Marriott rate Anthony Capuano a 71 out of 100, which ranks them 5th out of Four Seasons Hotels and Resorts' competitors. Last rating was 13 days ago.
Product Quality Score Comparison
Four Seasons Hotels and Resorts Ranks 1st in Product Quality Score
269 Customers rate Four Seasons Hotels and Resorts' Product Quality Score a 4.3/5, which ranks it 1st against its competitors.
NPS Comparison
Four Seasons Hotels and Resorts Ranks 3rd in Net Promoter Score
353 Customers rate Four Seasons Hotels and Resorts' Net Promoter Score a 37, which ranks it 3rd against its competitors, below Ritz-Carlton. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Four Seasons Hotels and Resorts to a friend?”.
Pricing Score Comparison
Four Seasons Hotels and Resorts Ranks 1st in Pricing Score
249 Customers rate Four Seasons Hotels and Resorts' Pricing Score a 3.9/5, which ranks it 1st against its competitors, below Hyatt.
Customer Service Comparison
Four Seasons Hotels and Resorts Ranks 1st in Customer Service
235 Customers rate Four Seasons Hotels and Resorts' Customer Service a 4.2/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Four Seasons Hotels and Resorts Ranks 3rd in Overall Culture Score
296 Employees rate Four Seasons Hotels and Resorts' Overall Culture a 76/100, which ranks it 3rd against its competitors, below Ritz-Carlton. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Four Seasons Hotels and Resorts Ranks 3rd in Employee Net Promoter Score
205 Employees rate Four Seasons Hotels and Resorts' Employee Net Promoter Score a 24, which ranks it 3rd against its competitors, below Ritz-Carlton. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Four Seasons Hotels and Resorts to a friend?”.
Gender Score Comparison
Four Seasons Hotels and Resorts Ranks 1st in Gender Score
24 Employees rate Four Seasons Hotels and Resorts' Gender Score a 80/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Four Seasons Hotels and Resorts.
Diversity Score Comparison
Four Seasons Hotels and Resorts Ranks 2nd in Diversity Score
20 Employees rate Four Seasons Hotels and Resorts' Diversity Score a 72/100, which ranks it 2nd against its competitors, below Hyatt. The Diversity Score tracks how positively diverse employees rate their experience at Four Seasons Hotels and Resorts.
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