Four Seasons Hotels and Resorts vs Ritz-Carlton | Comparably
Comparably
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Four Seasons Hotels and Resorts
EMPLOYEE
PARTICIPANTS
297
TOTAL
RATINGS
1804
Ritz-Carlton Claimed Company
EMPLOYEE
PARTICIPANTS
391
TOTAL
RATINGS
1946

Four Seasons Hotels and Resorts vs Ritz-Carlton

Compare Four Seasons Hotels and Resorts versus Ritz-Carlton for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 297 employees and customers of Four Seasons Hotels and Resorts and 391 employees and customers of Ritz-Carlton.

Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts's brand is ranked #256 in the list of Global Top 1000 Brands, as rated by customers of Four Seasons Hotels and Resorts.

Ritz-Carlton

Ritz-Carlton's brand is ranked #49 in the list of Global Top 100 Brands, as rated by customers of Ritz-Carlton. Their current valuation is $44.20B.

4.3/5
Product Quality
4.1/5
3.9/5
Pricing
3.8/5
4.2/5
Customer Service
4/5
38
NPS Score
62%Promoters
14%Passive
24%Detractors
38
NPS Score
63%Promoters
12%Passive
25%Detractors

See how Four Seasons Hotels and Resorts compares to its competitors

Hyatt
Mandarin Oriental Hotel Group
Marriott
9flats

See how Ritz-Carlton compares to its competitors

Loews Hotels
Belmond Ltd.
Hyatt
Marriott
Family Traveller

Working at Four Seasons Hotels and Resorts vs Working at Ritz-Carlton

John Davison Four Seasons Hotels and Resorts' CEO
80 / 100

CEO Rating
Winner by 1%

Herve Humler Ritz-Carlton's CEO
Herve Humler
79 / 100

CEO Rating

Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts doesn't have enough ratings to calculate the Team Culture Ratings.

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Ritz-Carlton

Employees at Ritz-Carlton rate their CEO, Herve Humler, 79/100. This score is 1% lower than the scores of Four Seasons Hotels and Resorts' CEO, John Davison. Employees in the Operations and Sales departments rate Herve Humler the highest.

CEO Score 80
CEO Score
CEO Score 79
Overall Culture 76
Overall Culture
Overall Culture 76
24
eNPS
29
Gender Score 80
Gender Score
Gender Score 52
Diversity Score 72
Diversity Score
Diversity Score 46
Perk And Benefits 76
Perk And Benefits
Perk And Benefits 75
Professional Dev. 81
Professional Dev.
Professional Dev. 68

Overall Culture at Four Seasons Hotels and Resorts vs Ritz-Carlton

76
/ 100
Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Overall Culture a 76/100, with HR and Customer Support as the two departments that rate their experience the highest.

Tied

76
/ 100
Ritz-Carlton

Employees at Ritz-Carlton rate their Overall Culture a /100, with Operations and Sales as the two departments that rate their experience the highest.

Tied

  • Four Seasons Hotels and Resorts
  • Ritz-Carlton76

Employee Net Promoter Score at Four Seasons Hotels and Resorts vs Ritz-Carlton

24
eNPS
Four Seasons Hotels and Resorts
110 Promoters 53%
37 Passives 18%
59 Detractors 29%
29
eNPS
Ritz-Carlton
149 Promoters 56%
46 Passives 17%
72 Detractors 27%

Employee Net Promoter Score
Winner by %

  • Four Seasons Hotels and Resorts24
  • Ritz-Carlton

Gender Score at Four Seasons Hotels and Resorts vs Ritz-Carlton

80
/ 100
Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Gender Score a 80/100, with HR and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 28%

52
/ 100
Ritz-Carlton

Employees at Ritz-Carlton rate their Gender Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

  • Four Seasons Hotels and Resorts80
  • Ritz-Carlton

Diversity Score at Four Seasons Hotels and Resorts vs Ritz-Carlton

72
/ 100
Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Diversity Score a 72/100, with Operations and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 26%

46
/ 100
Ritz-Carlton

Employees at Ritz-Carlton rate their Diversity Score a /100, with Operations as the department that rate their experience the highest.

  • Four Seasons Hotels and Resorts72
  • Ritz-Carlton46

Perk and Benefits Score at Four Seasons Hotels and Resorts vs Ritz-Carlton

76
/ 100
Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Perk and Benefits Score a 76/100, with Customer Support and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

75
/ 100
Ritz-Carlton

Employees at Ritz-Carlton rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

  • Four Seasons Hotels and Resorts77
  • Ritz-Carlton

Professional Development Score at Four Seasons Hotels and Resorts vs Ritz-Carlton

81
/ 100
Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Professional Development Score a 81/100.

Professional Development Score
Winner by 13%

68
/ 100
Ritz-Carlton

Employees at Ritz-Carlton rate their Professional Development Score a /100, with Operations as the department that rate their experience the highest.

  • Four Seasons Hotels and Resorts83
  • Ritz-Carlton

Leadership Culture Ratings vs Ritz-Carlton

Four Seasons Hotels and Resorts
78 / 100

Leadership Culture Ratings vs Ritz-Carlton
Winner by 3%

Ritz-Carlton
75 / 100

Four Seasons Hotels and Resorts rates % higher than Ritz-Carlton on Leadership Culture Ratings vs Ritz-Carlton Ratings based on looking at 915 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "How would you rate your manager?".

  • Four Seasons Hotels and Resorts78
  • Ritz-Carlton

Compensation Culture Ratings vs Ritz-Carlton

Four Seasons Hotels and Resorts
70 / 100

Compensation Culture Ratings vs Ritz-Carlton
Winner by 1%

Ritz-Carlton
69 / 100

Four Seasons Hotels and Resorts rates % higher than Ritz-Carlton on Compensation Culture Ratings vs Ritz-Carlton Ratings based on looking at 508 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "How often do you get a raise?".

  • Four Seasons Hotels and Resorts70
  • Ritz-Carlton

Team Culture Ratings vs Ritz-Carlton

Four Seasons Hotels and Resorts
73 / 100
Ritz-Carlton
78 / 100

Four Seasons Hotels and Resorts rates % lower than Ritz-Carlton on Team Culture Ratings vs Ritz-Carlton Ratings based on looking at 401 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

  • Four Seasons Hotels and Resorts73
  • Ritz-Carlton

Environment Culture Ratings vs Ritz-Carlton

Four Seasons Hotels and Resorts
70 / 100

Environment Culture Ratings vs Ritz-Carlton
Winner by 1%

Ritz-Carlton
69 / 100

Four Seasons Hotels and Resorts rates % higher than Ritz-Carlton on Environment Culture Ratings vs Ritz-Carlton Ratings based on looking at 350 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What needs to change to make the company culture better?".

  • Four Seasons Hotels and Resorts70
  • Ritz-Carlton

Sentiment Culture Ratings vs Ritz-Carlton

Four Seasons Hotels and Resorts
80 / 100
Ritz-Carlton
82 / 100

Four Seasons Hotels and Resorts rates % lower than Ritz-Carlton on Sentiment Culture Ratings vs Ritz-Carlton Ratings based on looking at 877 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What do you like best about your company?".

  • Four Seasons Hotels and Resorts
  • Ritz-Carlton82

See how Four Seasons Hotels and Resorts compares to its competitors

See how Ritz-Carlton compares to its competitors