Four Seasons Hotels and Resorts

EMPLOYEE PARTICIPANTS: 297

TOTAL RATINGS: 1804

Marriott

EMPLOYEE PARTICIPANTS: 3213

TOTAL RATINGS: 23499

Four Seasons Hotels and Resorts vs Marriott

Compare Four Seasons Hotels and Resorts versus Marriott for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 297 employees and customers of Four Seasons Hotels and Resorts and 3213 employees and customers of Marriott.

Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts's brand is ranked #256 in the list of Global Top 1000 Brands, as rated by customers of Four Seasons Hotels and Resorts.

Marriott

Marriott's brand is ranked #79 in the list of Global Top 100 Brands, as rated by customers of Marriott. Their current market cap is $44.20B.

4.3/5

Product Quality

3.5/5

3.9/5

Pricing

3.4/5

4.2/5

Customer Service

3.4/5

NPS Score

61%	Promoters
15%	Passive
24%	Detractors

Net Promoter Score
Winner by 22

NPS Score

49%	Promoters
17%	Passive
34%	Detractors

See how Four Seasons Hotels and Resorts compares to its competitors

Hyatt

Mandarin Oriental Hotel Group

Ritz-Carlton

9flats

See how Marriott compares to its competitors

Carlson

Hilton

Hyatt

Wyndham Worldwide Corp

Dalata Hotel Group

Millennium & Copthorne

Starwood Hotels & Resorts

Working at Four Seasons Hotels and Resorts vs Working at Marriott

80 / 100

CEO Rating
Winner by 9%

Anthony Capuano

71 / 100

CEO Rating

Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts doesn't have enough ratings to calculate the Team Culture Ratings.

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Marriott

Employees at Marriott rate their CEO, Anthony Capuano, 71/100. This score is 9% lower than the scores of Four Seasons Hotels and Resorts' CEO, John Davison. Employees in the IT and Admin departments rate Anthony Capuano the highest.

CEO Score 80

CEO Score

CEO Score 71

Overall Culture 76

Overall Culture

Overall Culture 67

eNPS

Gender Score 80

Gender Score

Gender Score 66

Diversity Score 72

Diversity Score

Diversity Score 67

Perk And Benefits 76

Perk And Benefits

Perk And Benefits 64

Professional Dev. 81

Professional Dev.

Professional Dev. 57

Overall Culture at Four Seasons Hotels and Resorts vs Marriott

/ 100

Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Overall Culture a 76/100, with HR and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

/ 100

Marriott

Employees at Marriott rate their Overall Culture a /100, with Design and Admin as the two departments that rate their experience the highest.

Four Seasons Hotels and Resorts76
Marriott

Employee Net Promoter Score at Four Seasons Hotels and Resorts vs Marriott

eNPS

Four Seasons Hotels and Resorts

110 Promoters 53%

37 Passives 18%

59 Detractors 29%

Employee Net Promoter Score
Winner by 18%

eNPS

Marriott

1150 Promoters 46%

351 Passives 14%

1002 Detractors 40%

Four Seasons Hotels and Resorts24
Marriott

Gender Score at Four Seasons Hotels and Resorts vs Marriott

/ 100

Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Gender Score a 80/100, with HR and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 14%

/ 100

Marriott

Employees at Marriott rate their Gender Score a /100, with IT and Admin as the two departments that rate their experience the highest.

Four Seasons Hotels and Resorts
Marriott66

Diversity Score at Four Seasons Hotels and Resorts vs Marriott

/ 100

Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Diversity Score a 72/100, with Operations and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

/ 100

Marriott

Employees at Marriott rate their Diversity Score a /100, with IT and Admin as the two departments that rate their experience the highest.

Four Seasons Hotels and Resorts
Marriott67

Perk and Benefits Score at Four Seasons Hotels and Resorts vs Marriott

/ 100

Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Perk and Benefits Score a 76/100, with Customer Support and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

/ 100

Marriott

Employees at Marriott rate their Perk and Benefits Score a /100, with Engineering and IT as the two departments that rate their experience the highest.

Four Seasons Hotels and Resorts77
Marriott

Professional Development Score at Four Seasons Hotels and Resorts vs Marriott

/ 100

Four Seasons Hotels and Resorts

Employees at Four Seasons Hotels and Resorts rate their Professional Development Score a 81/100.

Professional Development Score
Winner by 24%

/ 100

Marriott

Employees at Marriott rate their Professional Development Score a /100, with Product and Finance as the two departments that rate their experience the highest.

Four Seasons Hotels and Resorts83
Marriott

Leadership Culture Ratings vs Marriott

Four Seasons Hotels and Resorts

78 / 100

Leadership Culture Ratings vs Marriott
Winner by 11%

Marriott

67 / 100

Four Seasons Hotels and Resorts rates % higher than Marriott on Leadership Culture Ratings vs Marriott Ratings based on looking at 5906 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "How often do you get valuable feedback on how to improve at work?".

Four Seasons Hotels and Resorts78
Marriott

Compensation Culture Ratings vs Marriott

Four Seasons Hotels and Resorts

70 / 100

Compensation Culture Ratings vs Marriott
Winner by 11%

Marriott

59 / 100

Four Seasons Hotels and Resorts rates % higher than Marriott on Compensation Culture Ratings vs Marriott Ratings based on looking at 3733 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Four Seasons Hotels and Resorts70
Marriott

Team Culture Ratings vs Marriott

Four Seasons Hotels and Resorts

73 / 100

Team Culture Ratings vs Marriott
Winner by 3%

Marriott

70 / 100

Four Seasons Hotels and Resorts rates % higher than Marriott on Team Culture Ratings vs Marriott Ratings based on looking at 3120 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

Four Seasons Hotels and Resorts73
Marriott

Environment Culture Ratings vs Marriott

Four Seasons Hotels and Resorts

70 / 100

Environment Culture Ratings vs Marriott
Winner by 2%

Marriott

68 / 100

Four Seasons Hotels and Resorts rates % higher than Marriott on Environment Culture Ratings vs Marriott Ratings based on looking at 2868 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "On average, how many hours do you work a day?".

Four Seasons Hotels and Resorts70
Marriott

Sentiment Culture Ratings vs Marriott

Four Seasons Hotels and Resorts

80 / 100

Sentiment Culture Ratings vs Marriott
Winner by 9%

Marriott

71 / 100

Four Seasons Hotels and Resorts rates % higher than Marriott on Sentiment Culture Ratings vs Marriott Ratings based on looking at 5111 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What would you most like to see improved at your company?".

Four Seasons Hotels and Resorts81
Marriott