Hyatt vs Marriott | Comparably
Comparably
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Hyatt Claimed Company
EMPLOYEE
PARTICIPANTS
577
TOTAL
RATINGS
3931
Marriott
EMPLOYEE
PARTICIPANTS
3164
TOTAL
RATINGS
23089

Hyatt vs Marriott

Compare Hyatt versus Marriott for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 577 employees and customers of Hyatt and 3164 employees and customers of Marriott.

Hyatt

Hyatt's brand is ranked #170 in the list of Global Top 1000 Brands, as rated by customers of Hyatt. Their current valuation is $3.28B.

Marriott

Marriott's brand is ranked #79 in the list of Global Top 100 Brands, as rated by customers of Marriott. Their current market cap is $44.20B.

4.1/5
Product Quality
3.5/5
3.9/5
Pricing
3.4/5
4/5
Customer Service
3.4/5
32
NPS Score
56%Promoters
20%Passive
24%Detractors

Net Promoter Score
Winner by 17

15
NPS Score
49%Promoters
17%Passive
34%Detractors

See how Hyatt compares to its competitors

Four Seasons Hotels and Resorts
Melia.com
Millennium & Copthorne

Working at Hyatt vs Working at Marriott

Mark Hoplamazian Hyatt's CEO
82 / 100

CEO Rating
Winner by 11%

Anthony Capuano Marriott's CEO
Anthony Capuano
71 / 100

CEO Rating

Hyatt

Hyatt doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Marriott

Employees at Marriott rate their CEO, Anthony Capuano, 71/100. This score is 11% lower than the scores of Hyatt's CEO, Mark Hoplamazian. Employees in the IT and Admin departments rate Anthony Capuano the highest.

CEO Score 82
CEO Score
CEO Score 71
Overall Culture 78
Overall Culture
Overall Culture 67
35
eNPS
6
Gender Score 79
Gender Score
Gender Score 66
Diversity Score 78
Diversity Score
Diversity Score 68
Perk And Benefits 79
Perk And Benefits
Perk And Benefits 64
Professional Dev. 71
Professional Dev.
Professional Dev. 58

Overall Culture at Hyatt vs Marriott

78
/ 100
Hyatt

Employees at Hyatt rate their Overall Culture a 78/100, with Admin and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 11%

67
/ 100
Marriott

Employees at Marriott rate their Overall Culture a /100, with Design and Admin as the two departments that rate their experience the highest.

  • Hyatt
  • Marriott67

Employee Net Promoter Score at Hyatt vs Marriott

35
eNPS
Hyatt
253 Promoters 58%
83 Passives 19%
103 Detractors 23%

Employee Net Promoter Score
Winner by 29%

6
eNPS
Marriott
1136 Promoters 46%
346 Passives 14%
985 Detractors 40%
  • Hyatt
  • Marriott7

Gender Score at Hyatt vs Marriott

79
/ 100
Hyatt

Employees at Hyatt rate their Gender Score a 79/100, with Admin and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 13%

66
/ 100
Marriott

Employees at Marriott rate their Gender Score a /100, with IT and Admin as the two departments that rate their experience the highest.

  • Hyatt
  • Marriott66

Diversity Score at Hyatt vs Marriott

78
/ 100
Hyatt

Employees at Hyatt rate their Diversity Score a 78/100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 10%

68
/ 100
Marriott

Employees at Marriott rate their Diversity Score a /100, with IT and Admin as the two departments that rate their experience the highest.

  • Hyatt
  • Marriott68

Perk and Benefits Score at Hyatt vs Marriott

79
/ 100
Hyatt

Employees at Hyatt rate their Perk and Benefits Score a 79/100, with Finance and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

64
/ 100
Marriott

Employees at Marriott rate their Perk and Benefits Score a /100, with Engineering and IT as the two departments that rate their experience the highest.

  • Hyatt
  • Marriott64

Professional Development Score at Hyatt vs Marriott

71
/ 100
Hyatt

Employees at Hyatt rate their Professional Development Score a 71/100.

Professional Development Score
Winner by 13%

58
/ 100
Marriott

Employees at Marriott rate their Professional Development Score a /100, with Product and Finance as the two departments that rate their experience the highest.

  • Hyatt
  • Marriott58

Leadership Culture Ratings vs Marriott

Hyatt
80 / 100

Leadership Culture Ratings vs Marriott
Winner by 12%

Marriott
68 / 100

Hyatt rates % higher than Marriott on Leadership Culture Ratings vs Marriott Ratings based on looking at 6324 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Do you approve of the job your executive team is doing at your company?".

  • Hyatt
  • Marriott68

Compensation Culture Ratings vs Marriott

Hyatt
70 / 100

Compensation Culture Ratings vs Marriott
Winner by 10%

Marriott
60 / 100

Hyatt rates % higher than Marriott on Compensation Culture Ratings vs Marriott Ratings based on looking at 4009 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

  • Hyatt
  • Marriott60

Team Culture Ratings vs Marriott

Hyatt
81 / 100

Team Culture Ratings vs Marriott
Winner by 11%

Marriott
70 / 100

Hyatt rates % higher than Marriott on Team Culture Ratings vs Marriott Ratings based on looking at 3353 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

  • Hyatt
  • Marriott70

Environment Culture Ratings vs Marriott

Hyatt
73 / 100

Environment Culture Ratings vs Marriott
Winner by 5%

Marriott
68 / 100

Hyatt rates % higher than Marriott on Environment Culture Ratings vs Marriott Ratings based on looking at 3102 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What is most positive about the culture and environment at your company?".

  • Hyatt
  • Marriott68

Sentiment Culture Ratings vs Marriott

Hyatt
82 / 100

Sentiment Culture Ratings vs Marriott
Winner by 10%

Marriott
72 / 100

Hyatt rates % higher than Marriott on Sentiment Culture Ratings vs Marriott Ratings based on looking at 5461 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How confident are you about the future success of your company?".

  • Hyatt
  • Marriott72

See how Hyatt compares to its competitors