Hyatt vs Marriott | Comparably
Comparably
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Hyatt Claimed Company
EMPLOYEE
PARTICIPANTS
586
TOTAL
RATINGS
3984
Marriott
EMPLOYEE
PARTICIPANTS
3213
TOTAL
RATINGS
23499

Hyatt vs Marriott

Compare Hyatt versus Marriott for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 586 employees and customers of Hyatt and 3213 employees and customers of Marriott.

Hyatt

Hyatt's brand is ranked #170 in the list of Global Top 1000 Brands, as rated by customers of Hyatt. Their current valuation is $3.28B.

Marriott

Marriott's brand is ranked #79 in the list of Global Top 100 Brands, as rated by customers of Marriott. Their current market cap is $44.20B.

4.1/5
Product Quality
3.5/5
3.9/5
Pricing
3.4/5
4/5
Customer Service
3.4/5
32
NPS Score
56%Promoters
20%Passive
24%Detractors

Net Promoter Score
Winner by 17

15
NPS Score
49%Promoters
17%Passive
34%Detractors

See how Hyatt compares to its competitors

Four Seasons Hotels and Resorts
Melia.com
Millennium & Copthorne

Working at Hyatt vs Working at Marriott

Mark Hoplamazian Hyatt's CEO
82 / 100

CEO Rating
Winner by 11%

Anthony Capuano Marriott's CEO
Anthony Capuano
71 / 100

CEO Rating

Hyatt

Hyatt doesn't have enough ratings to calculate the Team Culture Ratings.

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Marriott

Employees at Marriott rate their CEO, Anthony Capuano, 71/100. This score is 11% lower than the scores of Hyatt's CEO, Mark Hoplamazian. Employees in the IT and Admin departments rate Anthony Capuano the highest.

CEO Score 82
CEO Score
CEO Score 71
Overall Culture 78
Overall Culture
Overall Culture 67
35
eNPS
6
Gender Score 79
Gender Score
Gender Score 66
Diversity Score 78
Diversity Score
Diversity Score 67
Perk And Benefits 79
Perk And Benefits
Perk And Benefits 64
Professional Dev. 71
Professional Dev.
Professional Dev. 57

Overall Culture at Hyatt vs Marriott

78
/ 100
Hyatt

Employees at Hyatt rate their Overall Culture a 78/100, with Admin and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 11%

67
/ 100
Marriott

Employees at Marriott rate their Overall Culture a /100, with Design and Admin as the two departments that rate their experience the highest.

  • Hyatt78
  • Marriott67

Employee Net Promoter Score at Hyatt vs Marriott

35
eNPS
Hyatt
257 Promoters 58%
84 Passives 19%
104 Detractors 23%

Employee Net Promoter Score
Winner by 29%

6
eNPS
Marriott
1150 Promoters 46%
351 Passives 14%
1002 Detractors 40%
  • Hyatt33
  • Marriott5

Gender Score at Hyatt vs Marriott

79
/ 100
Hyatt

Employees at Hyatt rate their Gender Score a 79/100, with Admin and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 13%

66
/ 100
Marriott

Employees at Marriott rate their Gender Score a /100, with IT and Admin as the two departments that rate their experience the highest.

  • Hyatt
  • Marriott66

Diversity Score at Hyatt vs Marriott

78
/ 100
Hyatt

Employees at Hyatt rate their Diversity Score a 78/100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

67
/ 100
Marriott

Employees at Marriott rate their Diversity Score a /100, with IT and Admin as the two departments that rate their experience the highest.

  • Hyatt
  • Marriott67

Perk and Benefits Score at Hyatt vs Marriott

79
/ 100
Hyatt

Employees at Hyatt rate their Perk and Benefits Score a 79/100, with Finance and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

64
/ 100
Marriott

Employees at Marriott rate their Perk and Benefits Score a /100, with Engineering and IT as the two departments that rate their experience the highest.

  • Hyatt80
  • Marriott

Professional Development Score at Hyatt vs Marriott

71
/ 100
Hyatt

Employees at Hyatt rate their Professional Development Score a 71/100.

Professional Development Score
Winner by 14%

57
/ 100
Marriott

Employees at Marriott rate their Professional Development Score a /100, with Product and Finance as the two departments that rate their experience the highest.

  • Hyatt
  • Marriott57

Leadership Culture Ratings vs Marriott

Hyatt
80 / 100

Leadership Culture Ratings vs Marriott
Winner by 13%

Marriott
67 / 100

Hyatt rates % higher than Marriott on Leadership Culture Ratings vs Marriott Ratings based on looking at 6412 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Do you feel comfortable giving your boss negative feedback?".

  • Hyatt80
  • Marriott67

Compensation Culture Ratings vs Marriott

Hyatt
70 / 100

Compensation Culture Ratings vs Marriott
Winner by 11%

Marriott
59 / 100

Hyatt rates % higher than Marriott on Compensation Culture Ratings vs Marriott Ratings based on looking at 4063 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • Hyatt70
  • Marriott

Team Culture Ratings vs Marriott

Hyatt
81 / 100

Team Culture Ratings vs Marriott
Winner by 11%

Marriott
70 / 100

Hyatt rates % higher than Marriott on Team Culture Ratings vs Marriott Ratings based on looking at 3400 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "How would you rate the quality of your coworkers?".

  • Hyatt81
  • Marriott

Environment Culture Ratings vs Marriott

Hyatt
73 / 100

Environment Culture Ratings vs Marriott
Winner by 5%

Marriott
68 / 100

Hyatt rates % higher than Marriott on Environment Culture Ratings vs Marriott Ratings based on looking at 3141 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What's the work pace at your company?".

  • Hyatt
  • Marriott68

Sentiment Culture Ratings vs Marriott

Hyatt
82 / 100

Sentiment Culture Ratings vs Marriott
Winner by 11%

Marriott
71 / 100

Hyatt rates % higher than Marriott on Sentiment Culture Ratings vs Marriott Ratings based on looking at 5545 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

  • Hyatt82
  • Marriott71

See how Hyatt compares to its competitors