Hilton Claimed Company

EMPLOYEE PARTICIPANTS: 2071

TOTAL RATINGS: 14587

Marriott

EMPLOYEE PARTICIPANTS: 3216

TOTAL RATINGS: 23506

Hilton vs Marriott

Compare Hilton versus Marriott for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2071 employees and customers of Hilton and 3216 employees and customers of Marriott.

Hilton

Hilton's brand is ranked #84 in the list of Global Top 100 Brands, as rated by customers of Hilton. Their current market cap is $32.46B.

Marriott

Marriott's brand is ranked #79 in the list of Global Top 100 Brands, as rated by customers of Marriott. Their current market cap is $44.20B.

3.8/5

Product Quality

3.5/5

3.6/5

Pricing

3.4/5

3.8/5

Customer Service

3.4/5

NPS Score

54%	Promoters
18%	Passive
28%	Detractors

Net Promoter Score
Winner by 11

NPS Score

49%	Promoters
17%	Passive
34%	Detractors

See how Hilton compares to its competitors

See how Marriott compares to its competitors

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Working at Hilton vs Working at Marriott

67 / 100

CEO Rating

Anthony Capuano

71 / 100

CEO Rating
Winner by 4%

Hilton

Hilton doesn't have enough ratings to calculate the Team Culture Ratings.

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Marriott

Employees at Marriott rate their CEO, Anthony Capuano, 71/100. This score is 4% higher than the scores of Hilton's CEO, Christopher Nassetta. Employees in the IT and Admin departments rate Anthony Capuano the highest.

CEO Score 67

CEO Score

CEO Score 71

Overall Culture 64

Overall Culture

Overall Culture 67

-6

eNPS

Gender Score 69

Gender Score

Gender Score 66

Diversity Score 69

Diversity Score

Diversity Score 67

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 64

Professional Dev. 58

Professional Dev.

Professional Dev. 57

Overall Culture at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Overall Culture a 64/100, with Engineering and Design as the two departments that rate their experience the highest.

/ 100

Marriott

Employees at Marriott rate their Overall Culture a /100, with Design and Admin as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

Hilton64
Marriott

Employee Net Promoter Score at Hilton vs Marriott

-6

eNPS

Hilton

650 Promoters 40%

210 Passives 14%

746 Detractors 46%

eNPS

Marriott

1150 Promoters 46%

351 Passives 14%

1003 Detractors 40%

Employee Net Promoter Score
Winner by %

Hilton-6
Marriott5

Gender Score at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Gender Score a 69/100, with Finance and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 3%

/ 100

Marriott

Employees at Marriott rate their Gender Score a /100, with IT and Admin as the two departments that rate their experience the highest.

Hilton69
Marriott66

Diversity Score at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Diversity Score a 69/100, with Sales and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

/ 100

Marriott

Employees at Marriott rate their Diversity Score a /100, with IT and Admin as the two departments that rate their experience the highest.

Hilton69
Marriott67

Perk and Benefits Score at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Perk and Benefits Score a 60/100, with Engineering and Marketing as the two departments that rate their experience the highest.

/ 100

Marriott

Employees at Marriott rate their Perk and Benefits Score a /100, with Engineering and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

Hilton60
Marriott

Professional Development Score at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Professional Development Score a 58/100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

/ 100

Marriott

Employees at Marriott rate their Professional Development Score a /100, with Product and Finance as the two departments that rate their experience the highest.

Hilton
Marriott57

Leadership Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Leadership Culture Ratings vs Marriott Ratings based on looking at 8913 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How would you rate your manager?".

Hilton63
Marriott67

Compensation Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Compensation Culture Ratings vs Marriott Ratings based on looking at 5558 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

Hilton57
Marriott

Team Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Team Culture Ratings vs Marriott Ratings based on looking at 4661 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What are some of the best things about your team?".

Hilton62
Marriott

Environment Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Environment Culture Ratings vs Marriott Ratings based on looking at 4306 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Is your work environment positive or negative?".

Hilton66
Marriott

Sentiment Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Sentiment Culture Ratings vs Marriott Ratings based on looking at 7697 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "Are you typically excited about going to work each day?".

Hilton68
Marriott