Hilton Claimed Company

EMPLOYEE PARTICIPANTS: 2063

TOTAL RATINGS: 14543

Marriott

EMPLOYEE PARTICIPANTS: 3212

TOTAL RATINGS: 23496

Hilton vs Marriott

Compare Hilton versus Marriott for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2063 employees and customers of Hilton and 3212 employees and customers of Marriott.

Hilton

Hilton's brand is ranked #84 in the list of Global Top 100 Brands, as rated by customers of Hilton. Their current market cap is $32.46B.

Marriott

Marriott's brand is ranked #79 in the list of Global Top 100 Brands, as rated by customers of Marriott. Their current market cap is $44.20B.

3.8/5

Product Quality

3.5/5

3.6/5

Pricing

3.4/5

3.8/5

Customer Service

3.4/5

NPS Score

54%	Promoters
18%	Passive
28%	Detractors

Net Promoter Score
Winner by 11

NPS Score

49%	Promoters
17%	Passive
34%	Detractors

See how Hilton compares to its competitors

See how Marriott compares to its competitors

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Working at Hilton vs Working at Marriott

67 / 100

CEO Rating

Anthony Capuano

71 / 100

CEO Rating
Winner by 4%

Hilton

Hilton doesn't have enough ratings to calculate the Team Culture Ratings.

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Marriott

Employees at Marriott rate their CEO, Anthony Capuano, 71/100. This score is 4% higher than the scores of Hilton's CEO, Christopher Nassetta. Employees in the IT and Admin departments rate Anthony Capuano the highest.

CEO Score 67

CEO Score

CEO Score 71

Overall Culture 63

Overall Culture

Overall Culture 67

-7

eNPS

Gender Score 69

Gender Score

Gender Score 66

Diversity Score 69

Diversity Score

Diversity Score 67

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 64

Professional Dev. 58

Professional Dev.

Professional Dev. 57

Overall Culture at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Overall Culture a 63/100, with Engineering and Design as the two departments that rate their experience the highest.

/ 100

Marriott

Employees at Marriott rate their Overall Culture a /100, with Design and Admin as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Hilton
Marriott67

Employee Net Promoter Score at Hilton vs Marriott

-7

eNPS

Hilton

648 Promoters 40%

207 Passives 13%

746 Detractors 47%

eNPS

Marriott

1150 Promoters 46%

350 Passives 14%

1002 Detractors 40%

Employee Net Promoter Score
Winner by %

Hilton
Marriott4

Gender Score at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Gender Score a 69/100, with Finance and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 3%

/ 100

Marriott

Employees at Marriott rate their Gender Score a /100, with IT and Admin as the two departments that rate their experience the highest.

Hilton69
Marriott66

Diversity Score at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Diversity Score a 69/100, with Sales and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

/ 100

Marriott

Employees at Marriott rate their Diversity Score a /100, with IT and Admin as the two departments that rate their experience the highest.

Hilton69
Marriott67

Perk and Benefits Score at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Perk and Benefits Score a 60/100, with Engineering and Marketing as the two departments that rate their experience the highest.

/ 100

Marriott

Employees at Marriott rate their Perk and Benefits Score a /100, with Engineering and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

Hilton
Marriott64

Professional Development Score at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Professional Development Score a 58/100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

/ 100

Marriott

Employees at Marriott rate their Professional Development Score a /100, with Product and Finance as the two departments that rate their experience the highest.

Hilton
Marriott57

Leadership Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Leadership Culture Ratings vs Marriott Ratings based on looking at 8898 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Does Your Boss Hurt Your Company Culture?".

Hilton
Marriott67

Compensation Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Compensation Culture Ratings vs Marriott Ratings based on looking at 5549 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "What is the best part about your compensation package?".

Hilton
Marriott59

Team Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Team Culture Ratings vs Marriott Ratings based on looking at 4655 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

Hilton
Marriott70

Environment Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Environment Culture Ratings vs Marriott Ratings based on looking at 4302 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "On average, how many hours do you work a day?".

Hilton
Marriott68

Sentiment Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Sentiment Culture Ratings vs Marriott Ratings based on looking at 7683 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "Are you typically excited about going to work each day?".

Hilton
Marriott71