Hilton Claimed Company

EMPLOYEE PARTICIPANTS: 2037

TOTAL RATINGS: 14285

Marriott

EMPLOYEE PARTICIPANTS: 3164

TOTAL RATINGS: 23089

Hilton vs Marriott

Compare Hilton versus Marriott for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2037 employees and customers of Hilton and 3164 employees and customers of Marriott.

Hilton

Hilton's brand is ranked #84 in the list of Global Top 100 Brands, as rated by customers of Hilton. Their current market cap is $32.46B.

Marriott

Marriott's brand is ranked #79 in the list of Global Top 100 Brands, as rated by customers of Marriott. Their current market cap is $44.20B.

3.8/5

Product Quality

3.5/5

3.7/5

Pricing

3.4/5

3.8/5

Customer Service

3.4/5

NPS Score

54%	Promoters
18%	Passive
28%	Detractors

Net Promoter Score
Winner by 11

NPS Score

49%	Promoters
17%	Passive
34%	Detractors

See how Hilton compares to its competitors

Working at Hilton vs Working at Marriott

67 / 100

CEO Rating

Anthony Capuano

71 / 100

CEO Rating
Winner by 4%

Hilton

Hilton doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Marriott

Employees at Marriott rate their CEO, Anthony Capuano, 71/100. This score is 4% higher than the scores of Hilton's CEO, Christopher Nassetta. Employees in the IT and Admin departments rate Anthony Capuano the highest.

CEO Score 67

CEO Score

CEO Score 71

Overall Culture 64

Overall Culture

Overall Culture 67

-7

eNPS

Gender Score 69

Gender Score

Gender Score 66

Diversity Score 70

Diversity Score

Diversity Score 68

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 64

Professional Dev. 58

Professional Dev.

Professional Dev. 58

Overall Culture at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Overall Culture a 64/100, with HR and Engineering as the two departments that rate their experience the highest.

/ 100

Marriott

Employees at Marriott rate their Overall Culture a /100, with Design and Admin as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

Hilton64
Marriott67

Employee Net Promoter Score at Hilton vs Marriott

-7

eNPS

Hilton

639 Promoters 40%

204 Passives 13%

736 Detractors 47%

eNPS

Marriott

1136 Promoters 46%

346 Passives 14%

985 Detractors 40%

Employee Net Promoter Score
Winner by %

Hilton-7
Marriott7

Gender Score at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Gender Score a 69/100, with Finance and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 3%

/ 100

Marriott

Employees at Marriott rate their Gender Score a /100, with IT and Admin as the two departments that rate their experience the highest.

Hilton
Marriott66

Diversity Score at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Diversity Score a 70/100, with HR and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

/ 100

Marriott

Employees at Marriott rate their Diversity Score a /100, with IT and Admin as the two departments that rate their experience the highest.

Hilton
Marriott68

Perk and Benefits Score at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Perk and Benefits Score a 60/100, with Engineering and Marketing as the two departments that rate their experience the highest.

/ 100

Marriott

Employees at Marriott rate their Perk and Benefits Score a /100, with Engineering and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

Hilton60
Marriott64

Professional Development Score at Hilton vs Marriott

/ 100

Hilton

Employees at Hilton rate their Professional Development Score a 58/100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Tied

/ 100

Marriott

Employees at Marriott rate their Professional Development Score a /100, with Product and Finance as the two departments that rate their experience the highest.

Tied

Hilton58
Marriott58

Leadership Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Leadership Culture Ratings vs Marriott Ratings based on looking at 8769 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "How often do you get valuable feedback on how to improve at work?".

Hilton63
Marriott68

Compensation Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Compensation Culture Ratings vs Marriott Ratings based on looking at 5469 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your stock/equity compensation?".

Hilton57
Marriott60

Team Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Team Culture Ratings vs Marriott Ratings based on looking at 4590 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Do you look forward to interacting with your coworkers?".

Hilton62
Marriott70

Environment Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Environment Culture Ratings vs Marriott Ratings based on looking at 4242 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "Do you have a close friend at work?".

Hilton66
Marriott68

Sentiment Culture Ratings vs Marriott

Hilton rates % lower than Marriott on Sentiment Culture Ratings vs Marriott Ratings based on looking at 7570 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How confident are you about the future success of your company?".

Hilton68
Marriott72