Hilton Claimed Company

EMPLOYEE PARTICIPANTS: 2063

TOTAL RATINGS: 14543

Hyatt Claimed Company

EMPLOYEE PARTICIPANTS: 583

TOTAL RATINGS: 3946

Hilton vs Hyatt

Compare Hilton versus Hyatt for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2063 employees and customers of Hilton and 583 employees and customers of Hyatt.

Hilton

Hilton's brand is ranked #84 in the list of Global Top 100 Brands, as rated by customers of Hilton. Their current market cap is $32.46B.

Hyatt

Hyatt's brand is ranked #170 in the list of Global Top 1000 Brands, as rated by customers of Hyatt. Their current valuation is $3.28B.

3.8/5

Product Quality

4.1/5

3.7/5

Pricing

3.9/5

3.8/5

Customer Service

4/5

NPS Score

54%	Promoters
18%	Passive
28%	Detractors

NPS Score

56%	Promoters
20%	Passive
24%	Detractors

Net Promoter Score
Winner by 6

See how Hilton compares to its competitors

See how Hyatt compares to its competitors

Four Seasons Hotels and Resorts

Melia.com

Millennium & Copthorne

Working at Hilton vs Working at Hyatt

67 / 100

CEO Rating

Mark Hoplamazian

82 / 100

CEO Rating
Winner by 15%

Hilton

Hilton doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Hyatt

Employees at Hyatt rate their CEO, Mark Hoplamazian, 82/100. This score is 15% higher than the scores of Hilton's CEO, Christopher Nassetta. Employees in the Admin and Sales departments rate Mark Hoplamazian the highest.

CEO Score 67

CEO Score

CEO Score 82

Overall Culture 63

Overall Culture

Overall Culture 78

-7

eNPS

Gender Score 69

Gender Score

Gender Score 79

Diversity Score 69

Diversity Score

Diversity Score 78

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 79

Professional Dev. 58

Professional Dev.

Professional Dev. 71

Overall Culture at Hilton vs Hyatt

/ 100

Hilton

Employees at Hilton rate their Overall Culture a 63/100, with Engineering and Design as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Overall Culture a /100, with Admin and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 15%

Hilton63
Hyatt78

Employee Net Promoter Score at Hilton vs Hyatt

-7

eNPS

Hilton

648 Promoters 40%

207 Passives 13%

746 Detractors 47%

eNPS

Hyatt

256 Promoters 58%

84 Passives 19%

103 Detractors 23%

Employee Net Promoter Score
Winner by %

Hilton-7
Hyatt33

Gender Score at Hilton vs Hyatt

/ 100

Hilton

Employees at Hilton rate their Gender Score a 69/100, with Finance and Design as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Gender Score a /100, with Admin and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

Hilton69
Hyatt

Diversity Score at Hilton vs Hyatt

/ 100

Hilton

Employees at Hilton rate their Diversity Score a 69/100, with Sales and Customer Support as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 9%

Hilton69
Hyatt

Perk and Benefits Score at Hilton vs Hyatt

/ 100

Hilton

Employees at Hilton rate their Perk and Benefits Score a 60/100, with Engineering and Marketing as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Perk and Benefits Score a /100, with Finance and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 19%

Hilton60
Hyatt

Professional Development Score at Hilton vs Hyatt

/ 100

Hilton

Employees at Hilton rate their Professional Development Score a 58/100, with Marketing and Customer Support as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Professional Development Score a /100.

Professional Development Score
Winner by 13%

Hilton58
Hyatt

Leadership Culture Ratings vs Hyatt

Hilton rates % lower than Hyatt on Leadership Culture Ratings vs Hyatt Ratings based on looking at 4362 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your manager?".

Hilton63
Hyatt80

Compensation Culture Ratings vs Hyatt

Hilton rates % lower than Hyatt on Compensation Culture Ratings vs Hyatt Ratings based on looking at 2668 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Do you believe you're paid fairly?".

Hilton57
Hyatt

Team Culture Ratings vs Hyatt

Hilton rates % lower than Hyatt on Team Culture Ratings vs Hyatt Ratings based on looking at 2239 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Hilton63
Hyatt

Environment Culture Ratings vs Hyatt

Hilton rates % lower than Hyatt on Environment Culture Ratings vs Hyatt Ratings based on looking at 2078 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

Hilton66
Hyatt

Sentiment Culture Ratings vs Hyatt

Hilton rates % lower than Hyatt on Sentiment Culture Ratings vs Hyatt Ratings based on looking at 3800 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How do your customers perceive your company?".

Hilton68
Hyatt82