Hilton Claimed Company

EMPLOYEE PARTICIPANTS: 2071

TOTAL RATINGS: 14587

Hyatt Claimed Company

EMPLOYEE PARTICIPANTS: 588

TOTAL RATINGS: 4006

Hilton vs Hyatt

Compare Hilton versus Hyatt for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 2071 employees and customers of Hilton and 588 employees and customers of Hyatt.

Hilton

Hilton's brand is ranked #84 in the list of Global Top 100 Brands, as rated by customers of Hilton. Their current market cap is $32.46B.

Hyatt

Hyatt's brand is ranked #170 in the list of Global Top 1000 Brands, as rated by customers of Hyatt. Their current valuation is $3.28B.

3.8/5

Product Quality

4.1/5

3.6/5

Pricing

3.9/5

3.8/5

Customer Service

4/5

NPS Score

54%	Promoters
18%	Passive
28%	Detractors

NPS Score

56%	Promoters
20%	Passive
24%	Detractors

Net Promoter Score
Winner by 6

See how Hilton compares to its competitors

See how Hyatt compares to its competitors

Four Seasons Hotels and Resorts

Melia.com

Millennium & Copthorne

Working at Hilton vs Working at Hyatt

67 / 100

CEO Rating

Mark Hoplamazian

82 / 100

CEO Rating
Winner by 15%

Hilton

Hilton doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Hyatt

Employees at Hyatt rate their CEO, Mark Hoplamazian, 82/100. This score is 15% higher than the scores of Hilton's CEO, Christopher Nassetta. Employees in the Admin and Sales departments rate Mark Hoplamazian the highest.

CEO Score 67

CEO Score

CEO Score 82

Overall Culture 64

Overall Culture

Overall Culture 78

-6

eNPS

Gender Score 69

Gender Score

Gender Score 79

Diversity Score 69

Diversity Score

Diversity Score 78

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 79

Professional Dev. 58

Professional Dev.

Professional Dev. 72

Overall Culture at Hilton vs Hyatt

/ 100

Hilton

Employees at Hilton rate their Overall Culture a 64/100, with Engineering and Design as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Overall Culture a /100, with Admin and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

Hilton64
Hyatt78

Employee Net Promoter Score at Hilton vs Hyatt

-6

eNPS

Hilton

650 Promoters 40%

210 Passives 14%

746 Detractors 46%

eNPS

Hyatt

258 Promoters 58%

85 Passives 19%

104 Detractors 23%

Employee Net Promoter Score
Winner by %

Hilton
Hyatt34

Gender Score at Hilton vs Hyatt

/ 100

Hilton

Employees at Hilton rate their Gender Score a 69/100, with Finance and Design as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Gender Score a /100, with Admin and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

Hilton69
Hyatt

Diversity Score at Hilton vs Hyatt

/ 100

Hilton

Employees at Hilton rate their Diversity Score a 69/100, with Sales and Customer Support as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 9%

Hilton69
Hyatt

Perk and Benefits Score at Hilton vs Hyatt

/ 100

Hilton

Employees at Hilton rate their Perk and Benefits Score a 60/100, with Engineering and Marketing as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Perk and Benefits Score a /100, with Finance and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 19%

Hilton60
Hyatt

Professional Development Score at Hilton vs Hyatt

/ 100

Hilton

Employees at Hilton rate their Professional Development Score a 58/100, with Marketing and Customer Support as the two departments that rate their experience the highest.

/ 100

Hyatt

Employees at Hyatt rate their Professional Development Score a /100.

Professional Development Score
Winner by 14%

Hilton
Hyatt72

Leadership Culture Ratings vs Hyatt

Hilton rates % lower than Hyatt on Leadership Culture Ratings vs Hyatt Ratings based on looking at 4383 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Does Your Boss Hurt Your Company Culture?".

Hilton63
Hyatt

Compensation Culture Ratings vs Hyatt

Hilton rates % lower than Hyatt on Compensation Culture Ratings vs Hyatt Ratings based on looking at 2686 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

Hilton57
Hyatt

Team Culture Ratings vs Hyatt

Hilton rates % lower than Hyatt on Team Culture Ratings vs Hyatt Ratings based on looking at 2254 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Do you look forward to interacting with your coworkers?".

Hilton62
Hyatt

Environment Culture Ratings vs Hyatt

Hilton rates % lower than Hyatt on Environment Culture Ratings vs Hyatt Ratings based on looking at 2088 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What's the work pace at your company?".

Hilton66
Hyatt

Sentiment Culture Ratings vs Hyatt

Hilton rates % lower than Hyatt on Sentiment Culture Ratings vs Hyatt Ratings based on looking at 3819 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How do your customers perceive your company?".

Hilton68
Hyatt82