Four Seasons culture - people who share a single focus and are inspired to offer great service. read more
Four Seasons Hotels and Resorts Company Culture
Four Seasons Hotels and Resorts Culture
This score is derived from employee ratings & reviews4.3/5
Four Seasons Hotels and Resorts' Overall Culture is rated A-
Top Rated Culture Dimensions
CEO Rating
A+Office Culture
A+Professional Development
A+Executive Team
AGender
AFour Seasons Hotels and Resorts CEO
Top 5%Top 5% of Similar Size Companies on Comparably
John Davison
80 /100
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Diversity at Four Seasons Hotels and Resorts
Top 25%Top 25% of Similar Size Companies on Comparably
B
Diverse employees at Four Seasons Hotels and Resorts have rated CEO Rating, Outlook, and Meetings as the highest categories they have scored
Women at Four Seasons Hotels and Resorts
Top 10%Top 10% of Similar Size Companies on Comparably
A
Women at Four Seasons Hotels and Resorts have rated Professional Development, Office Culture, and Meetings as the highest categories they have scored
Four Seasons Hotels and Resorts eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 20%Top 20% of Similar Size Companies on Comparably
Recommend to a Friend?
24
Four Seasons Hotels and Resorts employees are 24% more likely to recommend Four Seasons Hotels and Resorts as a great place to work
| 53% | Promoters |
|---|---|
| 18% | Passives |
| 29% | Detractors |
Working at Four Seasons Hotels and Resorts
Working at Four Seasons Hotels and Resorts is rated highly by 296 employees, across various culture dimensions. Four Seasons Hotels and Resorts employees are most satisfied about CEO Rating, Office Culture, and Professional Development categories, putting Four Seasons Hotels and Resorts’s culture in the Top 15% compared to similar sized companies on Comparably. See below in detail how working at Four Seasons Hotels and Resorts was rated by employees.
Overall Company Culture at Four Seasons Hotels and Resorts
A-
Overall Company Culture at Four Seasons Hotels and Resorts is rated A-
Last updated months ago
Top
15%
Four Seasons Hotels and Resorts ranks in the Top 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Four Seasons Hotels and Resorts Employee Reviews
Out of 171 Four Seasons Hotels and Resorts employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Four Seasons Hotels and Resorts improve their work culture.
| Positive Reviews | 85% |
|---|---|
| Constructive Feedback | 15% |
Positive Reviews From Four Seasons Hotels and Resorts Employees
- What did you like most about the interview process?Meeting with the supervisor and discussing my objectives.
- What is most positive about the culture and environment at your company?I love the One Team concept. Everyone works together for the guests.
- What are some of the best things about your team?We are able to work well together.
Constructive Feedback From Four Seasons Hotels and Resorts Employees
- What do your coworkers need to improve and how could you work together better?Hire additional support staff. Unionize.
- What do your coworkers need to improve and how could you work together better?Be open to change. Try new systems.
- Why do you feel undervalued and what would make you feel better about your compensation?No balance. No work/life balance. No acknowledgment and support for how hard i work. I dont feel valued and my compensation does not match.
Four Seasons Hotels and Resorts Company Information
Four Seasons Hotels and Resorts Company Overview
Four Seasons culture - people who share a single focus and are inspired to offer great service.
Four Seasons Hotels and Resorts Mission, Vision & Values
Four Seasons Hotels and Resorts Mission & Values
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Four Seasons Hotels and Resorts Vision Statement
we believe our purpose is to create impressions that will stay with you for a lifetime.
Sustainability and Corporate Social Responsibility at Four Seasons Hotels and Resorts
Four Seasons involves employees and guests in the common goal of preserving and protecting the planet. We engage in sustainable practices that conserve natural resources and reduce environmental impact. As importantly, sustainable tourism will enhance and protect the destinations where Four Seasons operates for generations to come.
| Headquarter | M3C 2K8 United States of America |
|---|---|
| Website | www.fourseasons.com |
| Founding Date | 1993 |
| Tel | 1(800) 819-5053 |
Four Seasons Hotels and Resorts Competitors
Four Seasons Hotels and Resorts competitors include Hyatt, Ritz-Carlton, Marriott, and Mandarin Oriental Hotel Group. Four Seasons Hotels and Resorts ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Four Seasons Hotels and Resorts compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Four Seasons Hotels and Resorts Employees
296 employees at Four Seasons Hotels and Resorts have reviewed Four Seasons Hotels and Resorts across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 296 Four Seasons Hotels and Resorts employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Four Seasons Hotels and Resorts are generally satisfied with their total compensation at Four Seasons Hotels and Resorts, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Four Seasons Hotels and Resorts are generally satisfied with their team. 296 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Four Seasons Hotels and Resorts are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Four Seasons Hotels and Resorts believe the environment at Four Seasons Hotels and Resorts is positive. Most Participants believe the pace of work at Four Seasons Hotels and Resorts is comfortably fast. About 44% of the employees at Four Seasons Hotels and Resorts work 8 hours or less, while 12% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Four Seasons Hotels and Resorts are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Four Seasons Hotels and Resorts - Employee Onboarding
The prevailing opinion from employees about joining Four Seasons Hotels and Resorts is that the company was prepared on their first day. Four Seasons Hotels and Resorts employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Four Seasons Hotels and Resorts KPIs and OKRs
At Four Seasons Hotels and Resorts 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Four Seasons Hotels and Resorts' KPIs and OKRs is essential for its success. Out of 3 Four Seasons Hotels and Resorts employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Four Seasons Hotels and Resorts CEO & Leadership
Four Seasons Hotels and Resorts CEO - John Davison
80 /100
Four Seasons Hotels and Resorts’s CEO John Davison started in this role in 2019. John’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably. Four Seasons Hotels and Resorts’s CEO is highly regarded especially by employees in the HR department, employees with the company for Over 10 Years, and employees with 1 to 3 Years experience. However, employees with 6 to 10 Years experience, Asian or Pacific Islander employees, and employees identified with Other ethnicities have a less favorable view of the CEO and believe there is room for improvement. Compared to Four Seasons Hotels and Resorts’s competitors, John Davison ranks right above Ritz-Carlton CEO Herve Humler. Under Davison’s leadership, Four Seasons Hotels and Resorts employee respondents are most happy about their Office Culture and the company’s Professional Development. Team and Meetings are two areas, according to respondents, where Four Seasons Hotels and Resorts could stand to see real improvement.
Four Seasons Hotels and Resorts Leadership
The Four Seasons Hotels and Resorts Executive Team is rated an “A” and led by CEO John Davison, Chief Medical Officer John Morris, and VP Cindee Amato
John Davison CEO / President
John Davison serves as the CEO / President of Four Seasons Hotels and Resorts.
John Morris Chief Medical Officer
John Morris serves as the Chief Medical Officer for Four Seasons. John started at Four Seasons in December of 2002. John... read more
Cindee Amato VP
Cindee Amato serves as the VP of Four Seasons Hotels and Resorts.
Graham Crossley Area Director of Finance
Graham Crossley serves as the Area Director of Finance of Four Seasons Hotels & Resorts. Graham started at Four Seasons... read more
Paul Fiala Vice President Food Beverage, Americas
Paul Fiala serves as the Vice President Food Beverage, Americas of Four Seasons Hotels & Resorts. Paul started at Four... read more
Mark Koehler Vice President Operations Finance, Americas
Mark Koehler serves as the Vice President Operations Finance, Americas of Four Seasons Hotels and Resorts.
Doug McCurdy Vice President Hotel Technology Services - Americas
Doug McCurdy serves as the Vice President Hotel Technology Services - Americas of Four Seasons Hotels and Resorts.
Jack Olsen VP Operations
Jack Olsen serves as the VP Operations of Four Seasons Hotels & Resorts. Jack started at Four Seasons Hotels & Resorts... read more
Silvia Savage Executive Director
Silvia Savage serves as the Executive Director of Four Seasons Hotels and Resorts.
Four Seasons Hotels and Resorts Salaries
How much does Four Seasons Hotels and Resorts pay?
How much do people at Four Seasons Hotels and Resorts get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Four Seasons Hotels and Resorts is $129,812, or $62 per hour, while the estimated median salary is $130,471, or $62 per hour.
At Four Seasons Hotels and Resorts, the highest paid job is a Director of Sales at $226,679 annually and the lowest is a CS Rep at $46,187 annually. Average Four Seasons Hotels and Resorts salaries by department include: Customer Support at $69,904, Business Development at $158,075, IT at $109,107, and Legal at $158,143. Half of Four Seasons Hotels and Resorts salaries are above $130,471.
83 employees at Four Seasons Hotels and Resorts rank their Compensation in the Top 30% of similar sized companies in the US (based on 261 ratings) while 83 employees at Four Seasons Hotels and Resorts rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 85 ratings).
Salaries contributed from Four Seasons Hotels and Resorts employees include job titles like Senior Product Manager. Comparably data has a total of 0 salary records from Four Seasons Hotels and Resorts employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
17th Percentile $101k | $101k | 17th Percentile |
33rd Percentile $124k | $124k | 33rd Percentile |
50th Percentile $182k | $182k | 50th Percentile |
67th Percentile $236k | $236k | 67th Percentile |
83rd Percentile $264k | $264k | 83rd Percentile |
100th Percentile $294k | $294k | 100th Percentile |
$129,812*
Average Compensation
$130,471*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Four Seasons Hotels and Resorts Salaries by Department
Diversity & Inclusion at Four Seasons Hotels and Resorts
Diverse employees at Four Seasons Hotels and Resorts score the company 72/100 across various culture categories, placing Four Seasons Hotels and Resorts in the Top 25% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Four Seasons Hotels and Resorts across various culture dimensions.
Our guests and employees come from every part of the world. Our languages, religious beliefs, cultures and traditions are varied and may not be familiar to each of us. Our goal is that each person will feel respected and welcomed, and will sense our wish to understand and value each other’s differences.,,
Ranked Culture the Highest
Ranked Culture the Lowest
Four Seasons Hotels and Resorts Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Unique Office Space
Four Seasons Hotels and Resorts PTO
Four Seasons Hotels and Resorts' PTO and Vacation policy typically gives 20-30 days off a year with 0% of employees expected to be work free while out of office. Four Seasons Hotels and Resorts' benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Four Seasons Hotels and Resorts Careers
Four Seasons Hotels and Resorts Jobs
No Recent Jobs found for Four Seasons Hotels and Resorts on Comparably
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Overview of Candidates Interested in Four Seasons Hotels and Resorts on Comparably
Candidates By Department
All Industries | 33% | |
|---|---|---|
Business Development | 17% | |
Marketing | 11% | |
Operations | 11% | |
Customer Support | 11% | |
Other | 17% |
Candidates By Location
San Francisco | 11% | |
|---|---|---|
Flagler Beach | 6% | |
Austin | 6% | |
New York City | 6% | |
Lawton | 6% | |
Other | 67% |
Frequently Asked Questions regarding Four Seasons Hotels and Resorts
Who is the CEO of Four Seasons Hotels and Resorts?
Four Seasons Hotels and Resorts CEO is John Davison, their score by employees is 80
What is Four Seasons Hotels and Resorts eNPS?
The eNPS for Four Seasons Hotels and Resorts is 24
What is the salary for Customer Service Manager in Four Seasons Hotels and Resorts?
Customer Service Manager average salary in the US is 88k
What are the salaries in the Business Development in Four Seasons Hotels and Resorts?
The average salaries for Business Development in Four Seasons Hotels and Resorts is 158k
Who are Four Seasons Hotels and Resorts competitors?
Four Seasons Hotels and Resorts main competitors are Hyatt, Ritz-Carlton, Marriott, Mandarin Oriental Hotel Group
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