Four Seasons Hotels and Resorts Employee Reviews
Out of 171 Four Seasons Hotels and Resorts employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Four Seasons Hotels and Resorts improve their work culture. The Customer Support team, with 89% positive reviews, reports the best experience at Four Seasons Hotels and Resorts compared to all other departments at the company. The Operations team offered the most constructive feedback, with 16% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Organization, empathy and customer service.
Honesty and care for their employees
Beings humans and not robots
Listening to employees needs and concerns being honest in general
re hire the Valet Parker
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
No balance. No work/life balance. No acknowledgment and support for how hard i work. I dont feel valued and my compensation does not match.
I think it's not comparable to the bosses compensation and we do all the work
I have a masters degree in the best hospitality school in the world and I make less than people with no education
Review from Operations Dept
Pay is not commensurate; however the benefits are better than many companies.
Role, job title and salary are totally misaligned
What do your coworkers need to improve and how could you work together better?
Hire additional support staff. Unionize.
Be open to change. Try new systems.
The disrespect and rude comments need to stop.
being kind, being genuine, being self aware
Review from Operations Dept
What needs to change to make the company culture better?
The so-called golden rule needs to be applied to not just the team members. The line staff, but also the managers and supervisors who think they're above it and connect reckless or however, they please.
leadership to open their eyes and be in tune
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Four Seasons Hotels and Resorts yet.
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What's going wrong and how can it be improved?
leadership being in tune and actually listening to their people
Review from Operations Dept
The managers should be more effective when making changes that need to be made.
Review from Customer Support Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Four Seasons Hotels and Resorts yet.
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