6
eNPS Score
Q&A With Marriott Employees
It grew into a small hotel business, and then another, bigger one. Together they created something that changed their future—and maybe yours. A great career has always been a great adventure. Now it’s your turn.
How employees describe working at Marriott
Proffesionalism and customer service. I recently had a wedding at the marriot and despite the high cost, the experience was not up to the standards of what I have come to expect from one of the biggest chains in the world. I felt disrespected and forgotten about. I am not happy.
Ive been able to travel and move to different states. You can work anywhere in the world. Great Perk!!!
15 years with the company says it all...
Customer Service and competitive pricing
size along with global reach
What it's like to work at Marriott
- Marriott employees generally work 9.0 hrs a day
- Employees at Marriott report the work pace is comfortably fast
- On a typical day, employees at Marriott have 1 meeting
- 76% of Marriott employees look forward to interacting with their team every day
- Marriott employees most often take 15-20 paid vacation and sick days each year
- 47% of Marriott employees report they are happy with their work life balance
- Marriott employees typically get valuable feedback on how to improve at work Every Week
- 62% of Marriott employees call their work environment positive
Q&A With Marriott Employees
IDX: 25 TOT: 103
What is most positive about the culture and environment at Marriott?
values
Inclusive, dedicated to my personal success, not afraid to try something new.
do you agree with the overall marketing strategy there?
What marketing strategy? Still being defined given the recent Starwood acquisition. Seems the initial positioning is we have everything under the sun in this huge portfolio of brands. Too vague and not targeted properly
yes - its a great strategy
Are you struggling to find people who want to work at your company?
No, keeping them is the problem.
not really - we have classes that start all the time.. typical turnover for call centers
do you find your job rewarding?
Not at all. People will steal your tips out of the rooms that you have to later clean which is complete CRAP. An minimum wage for well over minimum
I find my job rewarding in certain ways. But do believe it's not working me to my full ability.
What do you like best about the leadership team at Marriott?
I'd estimate about 70% transparent, that's light years ahead of most corporate structures.
We work great together as a team, great communications, idea sharing, a family orientated environment. My leaders are truly role model to me
How are the healthcare options at Marriott?
They were better but recently change negatively
How would you compare interviewing at Marriott to other places you've interviewed?
Worse
How are layoffs handled in the Executive department at Marriott?
Terrible
What is the company mobility like at Marriott?
Terrible
How's the vacation policy at Marriott?
1 week after the 1st 6 months & then another week after the 1st year ..2 wks after that each year
What's the company culture like at Marriott?
lots of good vibes
How helpful was your Customer Support team when you were first hired at Marriott?
very helpful - lots of training ..which continues thru your employment
How does Marriott handle HR issues?
we have an HR team that handles different issues
How flexible is your work schedule at Marriott?
we do shift bids a few times a month based on stats and seniority
How does Marriott measure success and growth in the Customer Support department?
we have stats that are measured each month
What skills do you need to be successful in the Customer Support department at Marriott?
customer service and data entry
How are the career growth opportunities on the Customer Support team at Marriott?
lots of room for growth ... they even help with career paths
What makes you the most proud about working at Marriott?
the people are awesome!
What kind of activities do employees at Marriott participate in outside of work?
I like to go out & listen to live music
What kind of relocation or moving stipends does Marriott offer?
None at the Manager level.
What's the work from home policy like at Marriott?
None
How helpful was your HR team when you were first hired at Marriott?
Not much help, more of sink or swim
How would you describe your overall experience interviewing at Marriott?
I worked for 10 years before being laced off. I found that depending on GM it could be a good place to work.
How can I improve my chances of being hired at Marriott?
Know the culture, be willing to work any shift, do not talk about family in interview,have no facial hair,come dresses in conserve outfit
What are you most excited about working at Marriott?
Finding work in an up coming, freshly opened restaurant with a Chef who worked for 3 Star restaurants in his past.
Curious about what work's like at Marriott?
Anonymously Ask Marriott Employees Any Question
Should I work at Marriott?
46% of Marriott employees would encourage their friends to become coworkers, whereas 14% are neutral and 40% would not recommend working at Marriott to their friends.
| 46% | Promoters |
|---|---|
| 14% | Passive |
| 40% | Detractors |
Working at Marriott's competitors
Recently Asked Questions about working at Marriott
- How are layoffs handled in the Executive department at Marriott?
- What should I wear for an interview at Marriott?
- What is the dress code at Marriott?
- How helpful was your Customer Support team when you were first hired at Marriott?
- How does Marriott measure success and growth in the Customer Support department?