Marriott Environment Employee Reviews | Comparably
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EMPLOYEE
PARTICIPANTS
3164
TOTAL
RATINGS
23089

Marriott Environment Employee Reviews

What is most positive about the culture and environment at your company?

When general manager wasn't there

Review from HR Dept

My coworkers. They make my day positive.

The friendly managment ! Since the work is well done, we have a lot of freedom.

Review from Customer Success Dept

the coworkers that do try to help and be kind to eachother

The employees feel like they are family

Review from Executive Dept

All employees seem to care about each other

Review from Operations Dept

We are waiter. we provide an exceptional service to the client I can dare to say that many customers come for the service and the kindness of our waiters we have left the best restaurant in the whole Caribbean and the gifts are received by the bosses and the managers and to us the waiter you do not

Review from Customer Success Dept

The houseman are very helpful

Everyone is respectful of guests and empoyees.

Some colleagues were supportive and friendly, which was a positive aspect. However, the management's treatment and policies overshadowed this, making the overall work environment challenging.

it is great opportunity to grow

The culture at the hotel is rich. There are different backgrounds, race, the diversity is present.

I was told there are no breaks for 8 hrs, including a lunch. This is not something I have ever encountered, or the building a case against a more respected team member. The area is suffering from an unwillingness to work kindly with others, overall. The employee was downgrading - a mismatch

Flexible and considerate along with thriving culture

Taking care of the team. Everyone helps each other.

When you cleaning the rooms

Everyone trys their best to be the best in their field and the best as a team. But are understanding when mistakes are made.

Review from Operations Dept

collegues are helpful but they cannot do anything even they have to stand for 9hrs. i feel employees are not treated right they do jot care about health of employee.

The hosts on the frontline work hard to uphold the standards of the brand of St. Regis albeit with no guidance.

Diverse with key focus on overall wellness

What needs to change to make the company culture better?

Better leadership and compassion/understanding. Needs to be a better learning environment

Support their employees more and benefits.

Review from Customer Success Dept

Better pay! Treat the staff with respect!

Promoting from within, help transfering to another dpt or hotel. More reconciliation towards workers for job well done.

Review from Product Dept

1. Open communication: Regular town halls, anonymous feedback systems, and transparent decision-making. 2. Diversity, Equity, and Inclusion (DEI) initiatives: Training programs, inclusive hiring practices, and employee resource groups. 3. Work-life balance: Flexible scheduling, mental health suppo

Again better communication, better listening, less biased, more goal oriented, and more positivity

The workplace at our company needs improvement. We should prioritize people, as per Marriott's core values, ensuring that employees feel valued and integral to the company. This approach will foster a sense of belonging and respect among all team members.not in orientation only

Managers who keeps the same position over 5 years need to leave to diffetrnt property

Respect each person race and ethnicity

Review from Communications Dept

Stop hiring toxic people. That's it.

firing the dead weight that destroys the companies reputation

Managment need to be changed

Value your workers that have been here for longer then the new ones

Appreciate hourly employees give them rasies and bonus them tell them thank you acknowlege them

Change managers who do not fit the profile to carry out your job. (Everyone) Human Rucursos is beginning, we hope that she will begin to make changes.

The gossiping and talking down on employees has to stop

I value my job and I and my family who has work here and that is still here deserve to be valued as well. Most equipment need to be updated and the hotel need need to be remodeled not the furniture the foundation. Ask the employee that has been here the longest what is need.

The people in charge just need to be kinder and act like they have some humanity and empathy in them when they talk to their employees or their employees are talking to them. Theyre rude and entitled. I only stay because i need a job and money and like my coworkers.

Better management, better front desk supervisor

Review from Sales Dept

I AM MARRIOTT HEIRESS ROYAL PUBLIC OFFICIAL MRS YVETTEBARBARA BALDWIN, I AM THE SOLE OWNER OF MARRIOTT HOTEL...I HAVE BEEN HOMELESS FOR OVER 4 YEARS TRYING TO HAVE MARRIOTT OFFICIALS ASSIST ME WITH ACCESSING MY ASSETS WITH MARRIOTT HOTELS. I NEED TO HIRE MARRIOTT HOTELS NEW EMPLOYEES WORLDWIDE

Review Sentiment at Marriott

74
74%
26
26%

About Marriott's Environment

C+
68/100

Where This Score Ranks Marriott's Environment

TOP
50%

In the Top 50% of 1188 similar size companies on Comparably

BOTTOM
40%

In the Bottom 40% of 176 companies in Washington, DC

3rd

3rd place versus 5 competitors rated on Comparably

The environment at Marriott is considered positive by 62% of employees and regarded as having a “comfortably fast” work pace by 321 employees. Relative to its competitors, Hyatt, Four Seasons Hotels and Resorts, Wyndham Worldwide Corp, Hilton, and Carlson, Marriott's environment score ranks in 3rd place. This also puts them in the Top 50% of 1188 similar sized companies (10,000+ Employees) on Comparably and Bottom 40% of 176 companies in Washington, DC.

Rate Environment the Highest

  • Department - Sales
    +10%
  • Tenure - Less than 1 Year
    +9%
  • Department - Customer Support
    +7%

Rate Environment the Lowest

  • Department - Communications
    -10%
  • Department - IT
    -9%
  • Department - Customer Success
    -8%

How Marriott's Environment Score is Calculated

FILTER RATINGS BY

Results from 848 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less17%
845%
1024%
126%
More than 128%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast24%
Comfortably fast39%
Moderate27%
A bit slow5%
Bureaucratic5%
What's the work pace at your company?
AnswerPercent
Positive62%
Negative38%
Is your work environment positive or negative?
AnswerPercent
Yes47%
No53%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes56%
No44%
Do you have a close friend at work?
AnswerPercent
5% or Less37%
5-10%15%
10-25%13%
25-50%25%
50%+10%
What % of the time are you bored at work?
×
Rate your company