Marriott Leadership Employee Reviews
What do you like best about the leadership team?
Driven and passionate to create lasting experiences for guests and fellow team members
They are always open mind and they do their best to help the employees to feel welcome and home ! They always take time to answer at any question and they are more than happy to help no matters what is needed !
Review from Customer Success Dept
Dynamic, innovative, employee centric. strategic
Review from Executive Dept
Friendly and caring my manager took me to the hospital emergency room as well as two guests
Review from Operations Dept
They are all great to work for. We all work well together.
Review from Admin Dept
They make it happen every day
They are respectful to employees.
I can learn things from them.
Review from Customer Success Dept
1. "Honestly, I've faced some challenges with my direct supervisor, Chef Fathy. I think improving communication and empathy within the leadership team could greatly benefit employee relations." 2. "While I appreciate the hotel's commitment to customer service.
I feel Proud working for Marriott.
Approachable and easy to connect
Hard workers dedicated good standard
the support they give the team.
I transferred into another position which I love and my manager now treats me like the valued employee that I know I am!!
All the executives are friendly and down to earth. They have no issues being around the regular staff and are very nice to work with. They make a lot of hard decisions and have a lot of power, but dont let it go to their heads. They care about all their staff.
Review from Operations Dept
I am a team organized manager
What, I like about my leadership team is how they care about the associates well being overall.
I'm grateful for the clear and regular communication from my leadership team, making it easier for me to stay informed and aligned with our goals.
They do listen to your feedback
Focusing on Professionalism and Guest satisfaction
What does the leadership team need to get better at?
Overrseeing and training very unprofessional
scheduling and making sure everyone gets their hours they got the job for
Kindness and support: Willingness to work with diversity - instead of building a false case against someone in higher reputable standing.
Being on thr same page.
The leadership must adhere to the ideals of the brand of St. Regis and Marriott Internal at large. Leadership needs to be evaluated by secret shoppers on a corporate level above the region to ascertain the breakdown for the reality of the existing problems.
Communicating and not just ignoring the needs of emolyees
Not getting emotional to employee depending on their moods
Being more flexible with schedules. Stop discrimination. And fire incompetent workers, GM & assistant GM does not care about the workers
not micro manage all the time, sure hands on training is essential, I get that, but dont add things to my job description and not compensate us for it. you cant amend a job description once we agree to the terms, changing it is a brief of contract
Knowing the policy and system.
Equal treatment to all employees.
Review from Customer Support Dept
Ser mas honestis y tener mejor trato humano personal,y ser mas marriott.de principios
Review from Engineering Dept
Supporting each other everyone is there for just a paycheck
Review from Communications Dept
Divide work equally between everyone!! I don't need any female standing in front of lobby getting more salary within the same position and have more authority to tell me what to do, just because she's cute and will attract guests!!!
the manager needs an AGM. there should be some respect in terms of guests stepping out of line and the manager letting them.
Review from Customer Support Dept
communication and knowing when and who to blame for the bad work conditions
Not discriminating against they're workers. We have a large Filipino presence at work who get preferential treatment.
Respecting employees and what they bring to the job day to day. Hourly employees are on the front line and most managers hide in offices and let the hourly employees take all the constant hits from guests.
Being professional and fair to employees
Bring in outside people to investigate and have a private talk with each of the employees. Investigate poor process management.