ModSquad – They pay below minimum wage in most states, and they expect high productivity and perfection in your work. There is little to no training. Management is a mess and is constantly getting shuffled around on projects. Poor communication on workflows. No PTO or insurance benefits being a mod. Terrible. | Comparably

ModSquad – They pay below minimum wage in most states, and they expect high productivity and perfection in your work. There is little to no training. Management is a mess and is constantly getting shuffled around on projects. Poor communication on workflows. No PTO or insurance benefits being a mod. Terrible.

ModSquad Empresa Reclamada
EMPLEADOS
PARTICIPANTES
66
Calificaciones
totales
676
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They pay below minimum wage in most states, and they expect high productivity and perfection in your work. There is little to no training. Management is a mess and is constantly getting shuffled around on projects. Poor communication on workflows. No PTO or insurance benefits being a mod. Terrible.

¿Qué mejorarías en el proceso de entrevistas de tu empresa?

Make it more thorough and hire better candidates. Offer better wages.

Revisión
¿Qué va mal y cómo puede mejorarse?

Pay people better wages. People will then show up and you will not be short-staffed forcing a few people to carry the workload and burden of the many.

Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?

Better management Better training Better wages Offering PTO to non-employees Offering more incentives to non-employees Better organization of management Better organization of resources They really need to focus on bettering everything. This company is a mess.

Revisión
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

There are usually no group meetings. Everything is done via slack messages or emails. There can be a lot of things misconstrued as management never follows up to ensure you are following proper procedure. You only hear about something when you do it wrong. Then you are egregiously reprimanded.

Revisión
¿Qué necesita mejorar el equipo directivo?

They need to actually learn the services or products that are being offered, so they can properly train people. They are often left in the dark on the basics of the CS of what they are representing, believe it or not. They are little to no help when you have questions on workflows.

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

There are no raises ever on a project. Seniority does not matter. It doesn't matter if you get a 100% QA or a 20% QA, you will still make the same amount of money. If someone just signs onto a project you've been on for a couple years, they will make the same amount per hour as you. Terrible.

Revisión

Other Employee Reviews for ModSquad

¿Qué necesita mejorar el equipo directivo?

They need to be better at communication

Revisión de Liderazgo/Directiva del Departamento de Atención al Cliente · Publicado hace 8 años
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

No PTO, low end pay for high quality work.

Revisión de Compensación del Departamento de Atención al Cliente · Publicado hace 8 años
Brevemente describa su total experiencia en el trabajo

Great experience overall with Mod Squad

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años
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