Nextiva Compensation Employee Reviews | Comparably
Nextiva Empresa Reclamada
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
PARTICIPANTES
538
Calificaciones
totales
18877

Nextiva Compensation Employee Reviews

¿Cuál es la mejor parte de su paquete de compensación?

Competitive pay and flexible schedule.

Revisión Publicado hace 4 años

The unlimited time off and the ability to use it

Revisión Review del Departamento de HR · Publicado hace 4 años

Major medical insurance, Saving funds, and the Christmas bonus are the most relevant benefits for me.

Revisión Publicado hace 4 años

The compensation is great, but the fact that the company prompt daily mental well being for it's employees is a breathe of fresh air among the corporate world.

Revisión Publicado hace 4 años

they are very competitive in the market

Revisión Publicado hace 4 años

I love the food coupons

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

Competitive with the current Market.

Revisión Publicado hace 4 años

Salary, insurance, other non-financial benefits

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Total compensation along with the future stock possibility

Revisión Review del Departamento de Ventas · Publicado hace 5 años

Nextiva contribute in 401k plan

Revisión Review del Departamento de IT · Publicado hace 5 años

Guaranteed life coverage up to $100000. Not sure I'd qualify for it outside of work.

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

Receiving medial benefits and the 401k match

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

The options! There are several packages to choose from, depending on your needs.

Revisión Review del Departamento de HR · Publicado hace 5 años

Its good but still could be better

Revisión Review del Departamento de IT · Publicado hace 5 años

The OTE figures are generous and benefits are affordable and reasonable.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

Pay rate is competitive for the job I do

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Having the ability to work from home while still feeling connected to my team and the company.

Revisión Review del Departamento de HR · Publicado hace 5 años

I feel valued as my experience and peers were taken into consideration when putting together my offer, very fair in deed

Revisión Review del Departamento de IT · Publicado hace 5 años

Nothing glamorous, The upside is there. Took over a role for a territory that has NEVER been worked, and the CM was a transplant. Started in 2021, but playing out of a 2017/2018 hole.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

lots of perks and they keep adding to them

Revisión Review del Departamento de Ventas · Publicado hace 5 años

¿Por qué te sientes infravalorado y qué te haría sentir mejor con respecto a tu compensación?

Timely market increases to reflect the position responsibilities.

Revisión Review del Departamento de HR · Publicado hace 4 años

Compensation does not account for tenureship/experience. When increases come, they almost set everyone on the same level regardless of experience. The Increase in quick promotions on lower level Vs higher level positions is a major contributor to that. Education credit/benefits should be available.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Pay Scale on par with the industry.

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

I love working at Nextiva but my position here requires a lot of work & a lot of hours. I came in at a lower salary (because it's a great company) and unfortunately, they haven't made it a priority to increase my pay to fair market value, while bringing in others at that rate with increased budget.

Revisión Review del Departamento de HR · Publicado hace 5 años

It is not obvious how to follow up or improve on specific skills connected to my position, and I'm expected to learn additional tech skills on my own. So, I'm not in a position to ask for a better wage. I'd like to be an "XBert" technician, but that course was shelved.

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

At my level and per the market today, having bonus as apart of the total comp package is the baseline. Having minimum competitive pay, no bonus and working over 40 hours per week does not make one feel engaged.

Revisión Review del Departamento de HR · Publicado hace 5 años

I just passed working here a year and did not receive a raise for it.

Revisión Review del Departamento de HR · Publicado hace 5 años

The cost of living has skyrocketed in the area and the pay is a slow reaction to this. We can't even move into a 3 bedroom due to this.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

higher wages and more career choices

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

I feel either a bonus structure or a higher base salary would help. I feel other salaries in the market are higher so I feel Nextiva should be more competitive.

Revisión Publicado hace 5 años

I feel that I should be compensated more for the duties I currently do.

Revisión Review del Departamento de HR · Publicado hace 5 años

The execs only care about 1 thing and that is how much money they make. The people like me who are in the trenches dealing with the issues they are causing don't get anything for it

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

Competitive pay, higher 401K match without 3 year vesting period.

Revisión Review del Departamento de Ingienería · Publicado hace 5 años

high turnover has caused more work with the same expectations and the pay is not equivalent to the amount or type of work.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

There's little respect for folks outside of product and brand marketing. Compensations are also almost double even if the folks have the same work ex.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 5 años

Do not feel undervalued, everything is good

Revisión Review del Departamento de Finanzas · Publicado hace 5 años

If it was competitive in the market

Revisión Review del Departamento de Ventas · Publicado hace 5 años

We have QA to address weak points and issues in processes but don't have anything to measure the effort spent on projects or delivering "amazing service" to our customers if that's not peer-to-peer recognition which most people ignore as it's just "part of our job"

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

I'm still waiting on the pay increase. once that gets sorted out Ill fell better about my compensation

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

My job is literally being outsourced to a 3rd party that has a 10% close rate and pays their employees $4 an hour no commission. My leads, 60%+ of them, go to this cut-rate contractor when I need those leads to sell. When I don't hit quota my manager is all too happy to put me on discipline.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

Review Sentiment at Nextiva

93
93%
7
7%

About Nextiva's Compensation

A+
94/100

Where This Score Ranks Nextiva's Compensation

TOP
5%

In the Top 5% of 2155 similar size companies on Comparably

TOP
5%

In the Top 5% of 54 companies in Phoenix

1st

1st place versus 4 competitors rated on Comparably

535 employees at Nextiva score their wages and compensation an A+ on average. As a testament to this, when employees are asked “Do you believe you're paid fairly?”, 91% say Yes. The Product department is the most satisfied with their compensation, ranking it 98/100, a full 14 pts above the Admin department.

Rate Compensation the Highest

  • Department - Product
    +4%
  • Department - Design
    +4%
  • Department - Marketing
    +3%

Rate Compensation the Lowest

  • Gender - Non-Binary
    -39%
  • Ethnicity - Other
    -14%
  • Ethnicity - Native American
    -13%

How Nextiva's Compensation Score is Calculated

FILTER RATINGS BY

Results from 535 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
91%
No9%
Do you believe you're paid fairly?
AnswerPercent
93%
No7%
Are you satisfied with your Benefits?
AnswerPercent
97%
No3%
Does your company give annual bonuses?
AnswerPercent
Cada 6 meses o menos83%
Todos los años15%
Cada 2 años1%
Cada 3 años o más0%
Nunca1%
How often do you get a raise?
×
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