A+
97/100
Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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Nextiva Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
They are talented and smart.
They do their jobs and have fun
Review from HR Dept
Diverse group of people with a singular goal.
We are a collaborative team. Everyone is always open to help in any situation.
They are always ready to help, smiling, genuine and driven to be great at their crafts.
It's like a big family, everyone is ready to help
Everyone is super talented and cooperative
Review from Engineering Dept
Everyone works hard, yet reflects kindness and support from Day One. Positive and caring people....
Comradery, working together, and as a result our success in achieving our revenue goals
Review from Sales Dept
Team is co-operative and belive in teamwork
Review from IT Dept
We enjoy each other's company a great deal. We help each other with problems and advice that we share (not everyone knows everything about everything)!
Review from Operations Dept
Our team feels like a family and if there is a need for assistance you can always count on our team with the support
Review from Customer Success Dept
The Nextiva culture is really unique in a way that everyone really cares about each other. I know if I need support, any single one of my peers would help me!
Review from HR Dept
My team is friendly and helpful
Review from IT Dept
As a new hire, i rely on my teammates for assistance and knowledge to navigate all of the systems. they offer help willingly and without any issue.
Review from Sales Dept
The team has great positive energy and optimistic outlook
Review from Customer Success Dept
Great sense of humor, supportive to each other and it feels like everyone is comfortable with expressing themselves.
Review from HR Dept
Communication and eager to work well as a team on all my teams, I am very lucky
Review from IT Dept
Communication, forward thinking and ability to work under stress.
Review from Customer Support Dept
Willingness to help even if it is outside their swim lane
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
being more supportive and inclusive. A lot of team members hold information to themselves it doesn't feel collaborative.
Review from HR Dept
Onboarding technicians need more training and they need to slow down and make sure builds and build updates are done correctly the first time.
Review from Operations Dept
They need to be able to read and write in English
Review from Operations Dept
everyone is too busy to interact and seem bothered when asked for help because of the amount of work. Some coworkers are great, others not so much.
Review from Customer Support Dept
i prefer interaction via web :)
Review from Product Dept
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